West Marine

James Juliano

2024-04

Prices are always different in the store vs online. Frustrating, but between WM and Bassets if you can't find it you don't need it.

Karen Evans

2023-08

Tried to buy an item that was on sale. It wasn't in stock so they ordered it through the store, where we paid cash upfront. Told it would be in in a few days. A few days later, checked, and it wasn't in. Checked the following week - not in. Checked the following week - not in. Checked the following week - not in. Finally, after saying we wanted our money back, the clerk said they'd order one in overnight. Go to pick it up the next day and was told to pay for it again because they had to cancel the original order to be able to order it overnight, but that they'd issue a gift card for store credit in the amount they wanted us to pay twice. This is entirely unacceptable! This is why people order stuff from Amazon - the incompetence of this store is unbelievable and their idiotic policies are ridiculous. So, as I'm writing this review the item is still at the store, waiting for them to figure out how to run a business in a proper manner. Who knows when we'll ever actually get this item. At this point, I know exactly where they can put it! West Marine - do not ever order anything from this store! If they don't have it in stock, order it from Amazon!

Jarrod Mitchell (VIPER)

2023-05

I entered this location excited to purchase a couple deck chairs and a Yeti cooler..... I left empty handed because the lady didn't seem interested to help me. I asked several times for pricing info and isle location .... she was too involved with looking through a catalog. There were no other customers at the time. She refused to help me.... I refused to leave her with a $1000 purchase. Maybe another day. Very rude.

Mark Pieniozek

2024-04

Had everything I needed, pleasant staff.

Ted Foster

2023-05

I am very impressed by your employee Joye! She just went out of her way to help me. I am a business owner and Joye is exactly what all business owners would want! Just out standing doing her job for West Marine. Thanks!! Ted Foster

Michaela Zillner

2023-05

Very helpful! Even helped me with providing a few empty boxes I needed to shut down our place for the season. Between antifreeze, boxes and being handicapped, they even helped me to my car. Great place!!!!

Mike Sawyer

2023-05

Sometimes I'm here 3 times a day, helpful staff. Friendly & helpful staff. It can be dead there or a zoo, be patient, there's some knowledgeable employess there. UPDATE 03/23: Plenty of bottom paint in stock. Helpful staff.

Micah Betts

2021-05

I wouldn't even give this store 1 star. Harrassed by management about my mask not covering my nose. I am a disabled combat veteran and according to HIPAA laws they had no place to ask me to adjust my mask . Hopefully someone calls this in and they receive a fine. I obviously left and told them that that's against the law . The store however is pretty bare and most items are over priced . I would recommend you avoid this store especially the way they treat veterans.

brenda farley

2023-06

We were just shopping tourists not boaters. We found a few shirts and such. Staff was friendly and helpful.

Jeff Hamme

2020-05

Very cool place. Huge variety for boaters. Nearly every item I could think of for your boating needs. Very clean and helpful staff. We honestly came here looking for a football to toss around and found one. ... as well as a few other accessories lol. Great place, great location. Would definitely come back here when back in town.

Rick “Rabe” Ryerson

2022-05

If you need a life jacket, flares or other general item go into the store. If you are fixing your boat, check online for stock and pricing. More than likely you'll need to order it antsy, so find your best deal.Port Clinton shop doesn't even have charts for the area.

Michael Hawk

2022-05

The gentleman that assisted me was knowledgeable and very friendly They did not have the Control cable I needed he told me to try napa which sells marine parts also i thanked him and continued looking at other items about 5 mins later he came and found me and told he had a match just longer would that work I said absolutely so with that being said I give them many thanks he could have just left it at we don't have 1

Kari Schwab

2019-05

Went in and asked gentleman for a part we were looking for and he couldn't find his keys. Waited and then saw him again and he still was looking for his keys. Waited some more and tgen saw him working with other customer. LEFT very tired of the gentleman who couldn't find his keys. Perhaps he didn't need our business, and we will certainly oblige that decision. POOR CUSTOMER SERVICE.

Mike McCarthy

2020-05

Always great service always have item I need. Knowledge, service, price. Go to then first to save time and cost for any item I need. Port Clinton store is best I have been to.

Ty Skinner

2021-05

When into this store to purchase a radio and antenna from my boat my wife has asthma store employees Folder that she had to put her face mask all the way over her nose she has asthma and we pretty much had to explain to them that she can't breathe what that on still would not make a sale to us I don't recommend this place at all they violated the hepa rights.

David Levering

2021-05

Located just off rt. 2 at the rt. 53 exit for Catawba Island. You must wear a mask to enter.A large selection of boater needs is available. Electronics, boat hardware, paint, sailing equipment, and a small selection of outboard motors can be found here. Some fishing equipment is also available.

Mike Zavasnik

2019-05

Had a problem with a boat fender. Abby the store manager wrote numerous emails to the company and followed up on all requests by the company finally the problem has been resolved. Thank you Abby for your due diligence in resolving this problem.

Matt Barnes

2019-05

We needed an inexpensive adapter for our inflatable kayak.They helped us cobble together something that worked. Helpful and friendly.

George Izso

2020-05

Excellent inventory and bought an RU250 inflatable dinghy on sale for $499 rated for 881lbs and a 5hp motor.

Jeff Phalen

2019-05

Have everything you need to get on the water... knowledgeable staff and a well laid out store... prices are extremely high though... in a pinch this works... otherwise shop around.

Charles Wenger

2023-05

I bought a tube of West Marine brand Marine Silicone sealant to caulk a window and it was so stiff I had to use two hands to get it out of the tube.

Jon b

2018-05

Over priced- won't price match unless the store is less then 50 miles. I guess I will order my electronics online and save $$$. I guess west marine prefers no sale over a sale. Don't go here unless you want to overpay.

James Wickham

2024-04

Everything you want for boats

John Samko

2020-05

Don't own a boat ? No reason not to go in and shop around for coastal clothing and accessories, water sports, and fishing supplies. Don't cost nothing to just go in and dream about boating.Always a must stop and shop when in the area. 😀

Brian Mullins

2017-05

Great customer service, staff is very helpful and knowledgeable, seem to carry a lot more stock that Sandusky, store

Daniel Nitecki

2017-05

You'll pay more than you would online, but they always have the items I need and the expert advice is invaluable.

Landon Jackson

2020-05

Despite it being a holiday weekend when I visited, I had no problem finding someone on the knowledgeable staff to help me.

Salinas Coqui

2020-05

Great place to shop friendly people and when you ask for a part there right on target

Lana Pfeifer

2020-05

Very good selection of boat parts and supplies. Good quality but high price

Michael teynor

2022-05

Bought a boat cover and a winterizing kit. The guy was helpful and friendly.