3.3 (3)
3387 Steelyard Dr, Cleveland, OH 44109
(216) 635-1485
stores.petco.com
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Kris Artis
2023-08
I did not find the training to be helpful at all. I went through the first class and knew it wasn't what I wanted, but I gave it another chance. The next class, I still felt the same way. I felt it would be better if we were shown how to initiate the commands to our dogs, instead, we were told.Before the third class I canceled/withdrew from the class with Petco and the Trainer. I expressed my concerns and chose not to disclose a few others. What I chose to keep private were statements the trainer made that I felt were inappropriate.Petco stated a refund would be more than likely issued. I received an email stating it was denied and would need to talk to the store manager. I spoke to the trainer and she said there was nothing she could do because the office denied it.After reviewing the refund policy, I would've needed to cancel prior to the start of the second class.
| Monday | 9 AM-8 PM |
|---|---|
| Tuesday | 9 AM-8 PM |
| Wednesday | 9 AM-8 PM |
| Thursday | 9 AM-8 PM |
| Friday | 9 AM-8 PM |
| Saturday | 9 AM-8 PM |
| Sunday | 10 AM-7 PM |
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