3.5 (135)
16605 S Miles Rd, Cleveland, OH 44128
(216) 510-8133
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mr. Richardson
2024-01
Dirty, nuthn stocked, lazy staff, bad management, oh yea in a black community what a shame
K J
2022-05
This Family Dollar is terrible. The store is a mess, broken windows in the door , just terrible. Shelves are a so unorganized They definitely need to clean this store up! I guess it’s their procedure not to hand customers their receipts which means I had to take my receipt from the register myself. Just a ghetto hot mess of a store.
Jason Pocaro
2022-05
Lots of the shelf prices are incorrect, just take the price of the product OFF the bar codes? Easy solution. False advertising is still illegal in Ohio. Your "price(s) subject to change without notice" is not a cover all, in any venue. If i press the issue? You will lose 100% of the time.
A P
2023-05
I dont understand every time I try to come to this store they always talking about they are closed. Store hours say 8am. I am here today at 11:45 and the worker talking about they wont be open for another hour. When I say this is an issue every visit I mean every visit and I dont even come that often.
Gang Gang
2023-05
they are never open! they also close really early! the staff are unprofessional. the store is a huge mess. the aisle are mostly empty or the items are on the floor or in the wrong aisle.
tracie belt
2018-05
Went thete at 9:45pm says closes at 10pm..guy waa so rudw we aakes if thwy closed at 10 just ignored us.said we were calling corporate said there is the number.As i wa pulling out i seen him talking to the other staff and started laughing.very distrespecrful and nastguey.i rushed over going by whathhthe website said.guess they close when they want.
Carla Chin-Albert
2021-05
The associates in this store are always polite. They pay attention to what's going on in the store. I come here when I need multiple items and can't stand a grocery store trip. One stop shop
Rhonda Gooch
2018-05
The Asst. Manger Duane was extremely helpful. He provided exceptional customer service. He exceeded my expectations for a family dollar store. Thanks Mr. Duane
Forever
2018-05
Nice store..friendly staff..the day manager especially...I returned a mirror with no receipt & I had absolutely no hassle..I would definitely recommend this place.
Deanna Lynn Johnson
2021-05
The manager was very rude and not customer service oriented at all. She set a terrible example for her employees.
MATREVA CREAGH
2022-05
NICE STAFF, VERY ORGANIZED BUT THEY RUN OUT OF THINGS VERY QUICKLY AND IT TAKES SOME TIME FOR THEM TO RESTOCK.
Luckyluch_216
2022-05
Terrible lazy employees a store does not close till ten should not be closed at 9p.m that's very unprofessional and to top it off the employees seen customers trying to shop and still decided to not open store I will be calling corporate office first thing in the morning about this issue.
Jason “KWABENA” Washington
2021-05
Staff is great! Convenient location, with a well organized layout! Clean and Wheelchair accessible!
Sherry Rembert
2018-05
Today wasn't so bad..other times there is a wait..need more cashiers
Antonio Tyler
2023-07
it was ok customer service was lacking
Darwin Hill
2022-05
Cashier thought I had something to do with someone shop lifting which I didn't but there was no wait for service
Danielle Metcalf
2019-05
The place is a mess...the saddest part is it's a new store...also the cashier was not friendly didn't smile or even say a word...needs customer service training....I went to get a gift bag the aisle was trashed...please get this store together 🤔
Latrecia Legrone
2019-05
This is the ghettoist family dollar I've ever been to. The mgr was cursing,every aisle was dirty, I'm never going there again.
Beverly KYLE
2023-06
Just a little too many items in the aisle
Quinida “KiuTpye LLC” Cooper
2019-05
The store was in disarray. Items all on the floors, no carts, but great customer service
Helen Happ
2018-05
Isles narrow, will Waite a checkout. Friendly. Good prices on most stuff. Milk more expensive.
Howard Boyd
2021-05
Great place to shop for all your needs and wants for a great.price..
Jewl of the Nile Jewl of the Nile
2019-05
Kool place for a quick run in & out, especially if you're not near a Dollar Tree.
Princess Marsalis
2018-05
A little slow but nice shopping place for the community
Kim Domiano
2018-05
Place was robbed the morning the day I went there. Won't be going back there!
William Moore
2021-05
Didn't have anything I was looking for like sanitation wipes🙄and wasn't taking any cash
Tamica Garrett
2018-05
Very poor service and line's long with one cashier
The not so perfect life
2019-05
Rude as always....People always hire people with no people skills
Demondo Sims
2019-05
Worst Dollar store ever. Poor customer service
Patricia Ellis
2019-05
This store was small, cramped, and merchandise was blocking the aisles.
| Monday | 9 AM-7 PM |
|---|---|
| Tuesday | 9 AM-7 PM |
| Wednesday | 9 AM-7 PM |
| Thursday | 9 AM-7 PM |
| Friday | 9 AM-7 PM |
| Saturday | 9 AM-7 PM |
| Sunday | 9 AM-7 PM |
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