Dollar General

3.8 (454)

2966 E 116th St, Cleveland, OH 44120
(216) 230-7371
dollargeneral.com

Claimed
Dollar store
Beauty supply store
Candy store
Convenience store
Discount store
Drug store
General store
Party store
Seasonal goods store
Variety store
Bargain retail chain selling a range of household goods, groceries, beauty products & more.

Service options

  • Delivery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Norman Rand

2024-02

Dollar General is a dumpster fire they are dangerous and don't care about they employees or guest safety they want hire security as people walk out with carts of stuff the person who in charge of that probably someone old and good at being noisy or learned how to do the job from Google go to family dollar at least they have security

Timo

2020-05

The employees are very nice. They all greeted me when i came in. The store itself is disorganized and unprofessional. I couldn't see some of the merchandise because boxes blocked entire aisles and there was a sign about not accepting EBT written all over the store.

Mtoo Ctoo

2023-10

I love this store, it's not as cheap as other dollar stores but the quality is much better.

MATREVA CREAGH

2023-05

ALWAYS CLOSING WHEN THEY WANT TO. THE SIGN SAYS 9PM, I COULDN'T GAIN ENTRY AT 8:10. I ASKED FOR A MANAGER AND SHE SAID SHE WAS THE MANAGER AND THAT THEIR HOURS HAD CHANGED. WHEN I POINTED TO THE STORE HOURS IN THE WINDOW, SHE SNATCHED IT OUT AND SAID THEY WERE CLOSED. I WENT BACK 3DAYS LATER AND THE SIGN WAS BACK IN THE WINDOW... IT LOOKS LIKE A DISASTER AREA IN THERE. NO THANK YOU!!

Chase Pesina

2022-05

All locations are supposed to be open until 9PM. We just drive to two different locations that are both closed, a half hour to an hour early. This is horrible all the way around, customer service, management, employees and so much more.We did confirm with another location that they are all supposed to be open until 9PM.Really hoping corporate/management takes care of this! Results in a lot of money being lost.

QueenBlue Ward

2023-07

Convenient stop, however when I do make a stop here they never have what I originally planned on coming to buy. The employees also need better training on customer service and on shelf availability.

Cathy Robinson

2020-05

Thie employees were very knowledgeable, friendly and helpful.They sell Sunday papers. The store was organized.Sale prices need to be updated better. The Ladies restroom had overflowing paper towels and hygiene products but was clean otherwise.The staff did a very good job of diffusing an arguement between two customers because they knew the customers well.

James Leu

2020-05

I have made many visits to this DG outlet in the past few years and have had NO PROBLEMS as outlined in several of the reviews found on line.- other than the absence of shopping carts (carts stolen from the store). This deficiency had by report been brought to the attention of proper company resources at least one month before ultimately being addressed I assume by the corporation itself - through no fault of the store. I have always found this store clean, with aisles open without packing boxes (except on the day of restocking and with adequate staff on hand to do so when needed). The shelves are always well stocked with items carefully arranged and appropriately identified on the display shelves. n addition, this store hs a far wider selection of "fresh" frozen and refrigerated foods items than any other Dollar store I have found in the area. The staff has always been helpful and apologetic for the carts.

Anita Hagins

2021-05

My favorite Dollar General. Its not always orderly but usually has what I'm looking for. Their selection of greeting cards is fantastic. I visit this store or the other one on Kinsman at least 1-2x a week.

Tara Muhammad

2020-05

This has got to be thee most unorganized dollar general I have seen in life!! Went in there to purchase a few school supplies for my kids, nothing was where it was supposed to be, there was merchandise all over the floors and because things were misplaced the $15 I intended to spend turned into $34!... It looked like little kids ran through there and rearranged the place. Just a mess. Y'all got to do better!!

Lakisha Wilson

2020-05

The woman that was in charge of the store accused me and my son of stealing also called the police without checking her cameras she used some foul language towards us so I told the female that we was going to wait for the police to get there that's when she proceeded to go check her cameras to discover that we hadn't stolen a thing. I will never go back to this establishment. She needs to be fired

Kimber-Leigh Domiano

2020-05

Store is never fully stocked, all the employees are new & their favorite answer has been "I don't know' the past few weeks. I only seem to have luck at this store during their HUGE clearance sales. Love the DG app & digital coupons during these sales!!

Tamika Ferrell (Meeka F.)

2018-05

After telling us to leave our bags at the counter they gave our bags to someone else, then said it wasn't their fault and they weren't responsible for our lost. Tried to give us $5 for almost $20 worth of stuff, they definitely lost me as a customer in this store. 👎🏾👎🏾👎🏾👎🏾👎🏾 five thumbs down!

Staythe Fuckout

2020-05

Well stocked, decent prices just make sure you check what your buying, bought some silver spray paint and the whole nozzle was missing glad it was only a $1.25 ....

GTPlymouthNeon SedsnPontiac

2018-05

Bad Idea To Relocate Downsizing to Buckeye Shopping Plaza this Location isn't the best one But It was Built Brand new Not from existing property the Problem is Crime in the area & thugs who prey upon people cause y'all know the police ain't around when they're needed The security Sucks Staff Attitude sucks I'm Not Gonna Leave my Backpack at the Front Counter when I'm Not A Shoplifter Plain .& simple I Hate That I feel I'm Being Profiled For no Reason But the Buckeye road Shopping Plaza is A Bad Bad Bad idea To Move or Relocate this Dollar General It's Better off where it is I Don't know who's Stupid Idea It is Corporate Office Outta Know Better Well If They Don't Wait Till You Find Out More Shoplifters & Theft Prevention Losses & Thugs Preying On The area Check Out my YouTube Channel Vimeo & WordPress Blog

Taysia Jefferson

2019-05

Never have toothpaste in stock!Always stand in line more than 5 mins!Some of the staff is nice!Could be better!

Charles Elder

2019-05

They have WiFi so you can use their app to get discounts all through the store and the shelves are neat except on shipment day but that’s all stores

Dominique Howard

2018-05

For the most part, staff is very friendly. They usually try their best to help me find what I need. Store is usually clean and clutter free.

Mister Love

2021-05

Cashier was questioning the guy who was working the shift with her about touching her music and playing behind the counter instead of getting the customers out of the store in a timely manner

C Dorian Scott

2021-05

The store wasn't very organized and they didn't have what i was looking for. The staff was very helpful and i had a genuine customer service experience at checkout.

Jessica Michelle

2020-05

The workers are very nice. I just wish they had more to offer as far as products,but it's cool for in and out purchasing

Kiesha Thomas

2023-05

They are never open and when they are it's nothing ever stocked and the only 2 employees they have be rude

Dana Welch

2020-05

I would like for the staff to greet constituents when they enter the store. And when constituents exit the store I would like to hear and have a nice day. Thank you can go alone way!

Luzina Poole

2019-05

I love the customer service and the place had everything I need it and then some. It was able to find what I neededI'd tell anyone to stop there.

Rhianon Chapek

2019-05

Good prices and products,but the employees can be very rude. Often times they are out of certain products or the shelves aren't stocked properly.

Aaron Thompkins

2021-05

Very Convenient and close to home. Very well stocked shelves. No long lines!

Saundra Heard

2021-05

Great location, very friendly staff, usually neat and clean. Stock choices are right on time.

Darlene Johnson

2017-05

Nice store it has a little of everything, like food clothes toys meds female products, car products all sorts of things..

Michael Gooden

2021-05

Only one cashier for about 15 customers in line. Too many ppl in proximity not able to adhere to 6 ft rule.

Darren Simpson

2019-05

Very convenient.you can get household items and many microwavable items also.you can't beat the deals.

Opening Hours

Monday 8 AM-8 PM
Tuesday 8 AM-8 PM
Wednesday 8 AM-8 PM
Thursday 8 AM-8 PM
Friday 8 AM-8 PM
Saturday 8 AM-8 PM
Sunday 8 AM-8 PM

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