4.2 (76)
9203 Detroit Ave, Cleveland, OH 44102
(216) 664-3476
clevelandohio.gov
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Anna Hayden
2023-07
My husband's dog recently passed away. She was old. We went to just look, and he fell in love with one of the dogs. She has great energy that matches his. They run 8 blocks every day and then chill out in the backyard. They watch TV, and she sleeps at his feet in the bed. She is already a great companion for him. And she doesn't mind my cats.
L'amar smith
2023-11
They are amazing. They really love dogs I got Marley from them.
John Balazy
2023-09
They are very kind and caring they really care or care about the welfare of the dogs I want to find them the best possible arms I found a beautiful angel
Don Sudia
2023-08
I've read some reviews on here, and it seems like more compliments than criticism. So they must be doing something right (One of the few agencies ran by the City of Cleveland that can say that). I read and feel for the person who had an entire family of 4 dogs that ended up there. Which seems unusual. But I understand the frustration of only having enough money to release 2 of the 4 dogs that were taken there. It does seem like some kind of accomodations could have been made on your behalf. I am currently unemployed and I am hoping they have a vet that can x-ray my poor little Chihuahua. She's 14, so she's up there in the years. And she's been coughing a lot. It started back in March. And someone suggested that it might be a collapsed trachea. And we treated her with organic honey and within about two weeks the coughing ceased. But it's 3 months later and the coughing is back. And we're wondering if she has a congestive heart causing fluid to form in her lungs. I'm so heartbroken. Prior to losing my job I could take her to the vet immediately, to see if she has a collapsed trachea or a heart issue. And I'm told a simple x-ray would reveal what's really ailing her. I also read some comments on how a few different people were disappointed that they could only see photos of the dogs and not get to see them up close. Well, I do understand that it's a big commitment to adopt a dog. But I also understand how intelligent dogs are. They would see someone they're not familiar with on a daily basis like the people who work at the kennel. And see them paying close attention to a specific dog. Within minutes that dog is adopted and goes away. The dogs would realize that strange people who come in for a visit means someone is likely going out of there to a real home. And whenever the dogs would see people other than the staff, they would get all excited and hyped up. They're incredibly smart animals. Which is why they're such great companions.
Kris Riley
2022-05
I have gotten all my fur baby's from them. Their the best dogs.
Tiffany Worner
2022-05
Great place to get a dog! They work with you and take the time to help you. They’re very knowledgeable and kind and they know the dogs very well. Our counselor Stacie was a wonderful help and loves what she does! I would recommend and we will go back someday!
Ceirra
2022-05
I called about a stray female dog that had been hanging around my grandma's house for around two weeks and these folks were VERY responsive. Two employees came out to retrieve the dog about forty minutes after I called it in and they were so gentle with her. The dog was shy and very scared, but they were patient and went slow with her. They made sure she was relaxed and comfortable before loading her up in the van. Her tail was wagging when she left. 😊These individuals really care about animals and for that alone, I wish I could give 10 stars.
Erin Chamberlain
2020-05
They changed my life and Gabby's life, all for the best
Kaleigh Cupka
2023-05
The staff was very helpful taking in a dog I found wandering the streets with a collar on (no tag though). They treated the dog well and made the process easy.
Brittany Weston
2021-05
I came here in March after I had to surrender a lost beagle in my yard in March. I called daily and went to visit him maybe about 3 days after he was sent here. I was told that he was sick and sent to an outside vet. I expressed interest in adopting this beagle but he was not up for adoption yet. This was on a Friday. Monday I called to ask about the beagle and was told he was transferred and was given a vague answer “he was sent to Parma”. I will never do business with this agency ever again.
nomargins
2024-03
They took care of my dog he ran away and somebody took him there😎
John Quest
2020-05
I am so Proud of the City of Cleveland, and what they have done for there City Dog Kennel! This is a top notch organization City Dog's, they should be commended for what they do. Theses people really work hard, to save these Dog's. Thank You!
Mivhael White
2022-05
Everyone is great I am truly impressed How clean the building the surrounding areas are The facility is well kept up Your staff is very nice and helpful The dogs are well taken care of It was a positive experience Thank you to everyone.
Tracy Folmer
2020-05
Took all my dogs and could only afford to get 2 out I had four mom,daughter,son and dad. Of course I got the 2 older ones out and by the time I could get the other 2 out I couldn't afford to get them out. You think you could have gave me a break seeing that I had 4 in there but no.
Ronald Dina
2023-05
s far as I know.When the City.That rite kennel.Dont youthaniz animals.Without owners authority.Even if there incarcerated.And can't make the call for release.only in Cleveland..
Red Allex
2022-05
I didn't visit, but the manager was incredibly helpful when I needed information on rehoming a dog. I greatly appreciate her thoughtfulness, time and kindness.
Brittany Barron
2023-11
I wish I could take all the animals home. 😭
Glenn Flory
2023-05
No good customer service n u caint see the dogs up for adoption u have to look at photos and the adoption coordinator never calls u back
John Groves
2023-05
Its was ok people were great just was disappointed that we were not aloud too look at dogs other then on photos
Amanda Lane
2023-05
We got our dog from here and he a good dog
Ariana Washington
2023-05
Horrible customer service can’t even see dogs have to look a pics
debbie emery
2021-05
Its a very nice kennel,very clean,ppl that work there are very friendly,they have a play area for the dogs,very modern building
Gianni Sims
2023-05
Wonderful staff got my questions answered with no problems.
Michele Coyne
2021-05
Great kennel! Great staff! The dogs are lucky to have the best while in their care!
Kristopher Tisdale
2024-04
Useless place to call
Joel Affleck
2020-05
They found my dog that was taken while I was in a store . They were very helpful , careing and cut theyre price for services since I'm on a fixed income .
Angela Carner
2024-04
Stinks really bad
Cici Core
2021-05
I just want to thank the workers from here, I went in last week, and they treated me well, and they were very nice. Thank you for that!!
jason mckenna
2019-05
Nice lady when I dropped off a stray dog. Place is great and better then last place.
K B
2024-02
GREAT and great food
| Monday | 10 AM-3 PM |
|---|---|
| Tuesday | 10 AM-6 PM |
| Wednesday | 10 AM-3 PM |
| Thursday | 10 AM-6 PM |
| Friday | 10 AM-3 PM |
| Saturday | 10 AM-3 PM |
| Sunday | 10 AM-3 PM |
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