PetSmart Grooming

Tori Lyncha

2024-01

I took my puppy in for her 2nd full haircut. After the 1st time I was not pleased with how they did her grooming. I decided to give it a second change but also give them a better understanding of what I wanted. They felt her with a hands on check and said she didn't seem too matted and wouldn't have to take off too much fur. So I left her and when I came back she looked completely different. They basically shaved her. You can see in the before and after how much fur they took off. Then when calling they claimed she was more matted than initially planned for. So why did they not call to inform me how much they needed to take off? Why would they just go ahead and basically shave my dog? I am extremely dissatisfied and will not be returning. They completely disregarded what I wanted for my dog as an owner.

Savannah phillips

2024-04

Went in today to check out the aquatics and it was absolutely disgusting. Dead fish everywhere. Dirty tanks. Absolutely nasty. They should be ashamed of themselves.

Mark Krummen

2023-11

This location, at least the fish department, is the best PetSmart in the Cincinnati area 100%. I've gone to two or three other PetSmart's in the area and ended up going back to the Alamo location. Top notch!!

Robyn Fair

2024-02

The receptionist was very nice I booked an appointment for my cat

Thadd F.

2023-10

The team always does such a wonderful job with our westie named Oscar. He always comes home looking so fresh and handsome.

William Himmelhaver

2023-05

A-ron T. Is one of the best groomers that you have on staff both of my fur babies (Grace and Hope) love him they hated going to the groomers until they met A-ron now the minute they see him they calm right down and he does a wonderful job with them I will never let anyone else take care of their grooming again he is a fantastic person with the best personality please keep him with you he is a asset to your company

Sarah Heaberlin

2023-05

I went in for a walk-in nail trim appointment for my cat. They got him in quickly and did a good job.

Dean w Walz

2023-05

The rudness of the cashierwas unbelievable. I will write the manager and find the reginal manager. She was an older woman. Just rude!

Lisa Potter

2023-05

I love Pet Smart Grooming they are so nice. Angie grooms my Oreo and she is so great.

Theresa Adkins

2023-08

They did a really good job on my dog

Kathy Monday

2023-05

Went to pick up something for my kitty. Clean store and very polite workers.

Mary Ann Smith

2023-05

I was at the veterinarian for my cats, there were taken of very well.

Lonnie Clark

2023-05

Pleasant customer service. Very friendly.

Fawn Taylor

2023-05

BUTTERBALL LOOKS GREAT AND SMELLS SOOO GOOD!!!

Edward Lawson

2023-05

Didn't get complete service.

jen kavensky

2023-09

Absolutely awesome

Shane Mitchell

2023-05

The food is delicious;)