CVS Pharmacy

Jeremy Cotton

2023-05

I've gotten my prescriptions filled here for at least 10 years, and what started as a slow decline has dropped off a lot lately. Prescriptions are never ready when they say they will be, if they run out of your prescribed meds your basically on your own to get it filled somewhere else, and there is ALWAYS a line and it's ALWAYS slow.

Cheryl Wilkening

2023-10

This location seems to be in ideal commercial location, although doesn't ever seem to be enough help there. It has been difficult on numerous occassyfor me to get a store employee to help me locate or answer questions I have had. When arriving in the parking lot aside from being very unkept, alot of debris and glass we noticed a gentleman in the parking spot next to us with his door ajar. He seemed to be very intoxicated, I ask him if he was okay he answered fine. On our way out of the store, store management was walking out and approaching the gentleman because he was still loitering in the lot. So I would have to saaynot the safest location.

Lisa Motley

2024-04

Love the pharmacy staff very kind and patient friendly to me

Stephanie Smith

2023-05

The CVS located at William Howard Taft by the University of Cincinnati has significantly deteriorated in the customer experience over the past 10-years. The employees are disengaged and when you are prompted to pick up your prescription, it is rarely ready.

Paul J

2022-05

Never answer their phone.Pharmacy is exceedingly slow.Estimated times for prescriptions being ready is just a lie. Half an hour turned into an hour which turned into 1.5 hours. For pills that are already there.Parking lot is dangerous to exit/enter.Avoid if you can help it.

K Carter

2021-05

Much of the time it is virtually impossible to get ahold of anyone on the phone here. We have been on hold for over 90 minutes before ever speaking to a person, and some of our prescriptions REQUIRE us to CALL the pharmacy to fill, so we are stuck. On multiple occasions, when we have finally reached an actual person, they have promised to fill the prescription that day, but by the following day, we find out that they have not even begun to fill the prescription. So the whole process of calling multiple times, being on hold forever, and trying to get the prescription filled begins again. Staff is kind, but there are obviously not enough workers.

Telina R

2024-04

Need Better Polite staff during busy hours

Ct Gallagher

2021-05

Only CVS in Cincinnati that has 24 hour pharmacy. Only problem is that is a TOTAL LIE. Neither CVS nor pharmacy are open 24 hours. I am here tonight 1/27/2021 just past midnight and they are closed. Website and automated phone system claim they are 24 hour. Since the phone system is entirely automated, you cannot actually speak with someone to confirm they are there and the store is open.

Tiffany Johnson

2020-05

Sunday night at 9pm my husband just got out the hospital and was told it was going to be 2 hours before his prescription would be filled. Absolutely ridiculous and unnecessary there was no one the store and the pharmacist was standing around when we dropped the prescription off. We only went here because it was late and everywhere else was closed. NEVER AGAIN will goo to this location

Shercia Mitchell

2023-05

They're really slowNever answer the phoneUnprofessionalI wish I could switch my pharmacyI hate when I gotta come here for anything the whole store needs new staff

Angela Whitehead

2020-05

I went in friday to have my prescription filled watched. Them totaly igmore the phone while I was in line still have not gotten a single phone call to let me know anything about my prescription so not cool

Dee Gause

2023-05

The pharmacy isn't 24 hours, and they close for lunch from 1 to 2. Be prepared to stand in a line (charge up phone)

Kelly Shannon

2022-05

Have spent the last 20 minutes trying to get through to them on the phone. They keep disconnecting me. Do not recommend.

J.D. DuBois

2023-05

Pharmacy closes in the middle of the day

Shayy Massey

2022-05

This place needs to be shut down

Dawana Robinson

2019-05

Always great service