CVS

Lisa Cullen

2024-02

The extra $5 monthly for the extra care card is well worth it ❣️ 🏼 One item 20% off monthly.The rewards you get back on things you buy really adds up ! The coupons for different items wow make-up 20%-40% off and then rebates that go directly on your card . I could shop for hours at CVS ❣️

Colleen Holthaus

2024-05

CVS on Reading Road is always a great experience. The staff is friendly and very helpful. I love having this CVS located close to my house.

Dean Herbert

2024-01

The pharmacy is okay. it's a bit annoying that they close for lunch everyday which is always the time I show up there lol. However, I tried to use the UPS shipping facility twice. The first time they couldn't figure out how to do it and the second time the attendant was quite rude. Use the Cornell road UPS store instead.

Beautiful Disaster

2024-01

The employees are friendly and helpful.I only come if I need to pop in and out for one or two things.Prices here are higher than Kroger or Target.

Michael Bryant

2023-05

I went to pick up some Meds and the tech was very rude after dealing with her the Pharmacist came over and helped me out. I asked her if everyone was having a bad day. She told me they had mostly rude customers today, so luckily I did not blow up at the tech but put myself in her place and said I understand and ill pray for you guys to have a great rest of your day. If I hadn't asked I would have given a horrible review. All because she attacked me. So all in all. I'm usually treated very nice and would go back.

Beth Emanuelson

2023-05

My husband and I received our Covid boosters here today and were so impressed with the cleanliness and look of the store. It was so much nicer than any other CVS we’ve been in. The pharmacy staff were prompt and caring, the privacy and seating for vaccines was great, and we were able to tell the store manager as we checked out that it was a most pleasant experience visiting his store!

Jeff Blunt

2022-05

They definitely have staffing issues (who doesn't?) which is causing delays but I've found the pharmacists very helpful. They went above and beyond to help me figure out an issues I was having with the insurance company. I will say, however, I was astounded when they didn't have a very commonly prescribed antibiotic in stock when my son had an ear infection - we had to wait a day to get the medicine which was 24 extra hours of my kid experiencing ear pain. That was frustrating but probably not the local team's fault.

Vicki Wilson

2023-11

This cvs has the worst pharmacy customer service, they are extremely rude for no reason and seem irritated when you request any sort of needed information, whether its medical/ cost/ insurance/ pick up time based, both over the phone and in person.

Isabelle R

2023-05

Pharmacy issue every time. I call in to confirm they have all my prescriptions by name, then they tell me they will be ready in an hour. I come by hours later for them to tell me they don’t see my prescriptions in the system. This has happened a handful of times and they try to tell me my doctor didn’t send it in only to have my doctor confirm she sent it.

Kelsey K

2023-05

Was told by another cvs pharmacy they had my medication in stock. When I called to confirm and to bri my my prescription in they asked if I was a usual customer which I am not because my prescription is hard to find and just had to change pharmacies due to my insurance company. They told me they couldn’t fill it then and I could try another time.

Tasha Johnson

2022-05

This is probably the worst pharmacy I have ever gone to. Whomever the gray haired woman is that works the window has worst attitude of any customer service employee I have dealt with. I have refused to be helped by her due to her eye rolling and condescending tone. Not to mention, the store opens at 8:00 a.m. but it's now 9:30 and they still are not open. It really inconveniences those of us who need our prescriptions. Also when I called the automated service to check the status of a prescription, it said it had already been picked up. When I tried to speak to a pharmacist about the matter, I was on hold for over 45 minutes and never got to speak with anyone.

Katelyn Smith

2021-05

The Pharmacy at this location has consistently created issues. They have struggled with refilling prescriptions on time stating that the doctor did not approve it, even though two refills were listed, and forcing me to call my doctors office multiple times to figure it out instead of contacting them on what they needed. They have also filled a 90 day prescription with only 30 days worth of medication, the first time it happened I did not realize it until I got home and they stated they could not help me or refund me the cost, this also created issues with my insurance covering the rest of the 60 day supply. The next time this happened luckily I caught it before I left the store, then I had to wait another week for them to get my full prescription in store. Be careful, and double check everything.

Alyse Capaccio

2021-05

I tried to fill 3 prescriptions here for my dog (which we've done successfully in the past) and it took 2 days, 3 calls from me, and 3 calls from my vet for them to fill the prescriptions, and even then they only filled 2 of the 3 prescriptions.Two of the prescriptions still has refills on them (my vet confirmed) but the person we spoke with at CVS said they didn't.The pharmacist actually lied to me, telling me the vet "must have forgotten" to call them.It took them an hour to fill the prescriptions (okay, maybe things are crazy because of COVID), but when I picked up the prescriptions, one was missing. They said it would take another hour to fill it. I was going out of town and had already delayed our trip for 3 hours due to this situation.Do not rely on this CVS if you have prescriptions that are important for you to get on time.

Yipman 1973

2020-05

This CVS is the absolute worst that I have ever had to deal with. You can call prescription in one day and when you go get it the next day, it still isn't ready. They take their sweet time. And God forbid if you need to call them. They do not answer the phone. Definitely thumbs down for this location

Victoria Ellis

2021-05

Scheduled a COVID test for 1:10. Got to the pharmacy at 1:08. Waited in line until 1:36, just for a rude technician to let me know the pharmacists have “gone to lunch.” And to “come back at 2:30.” Her tone was rude and she was unapologetic.I went back at 2:30. The technician was a lot more apologetic and explained that the process was new and she wished the CVS website would tell people to have their email code ready when they pulled up for a test. This would make things go quicker, so ppl could get their test at their scheduled time.A guy behind me in line yelled for us to hurry up and said we could “bullsh*t” later. No wonder this lady wasn’t quick to be cheery and apologetic right away. She probably deals with mean guys like that.I hope the process gets better for her sake, but it didn’t take long once I came back.

Kayla

2021-05

They have the absolute worst customer service I’ve ever seen. One tech yelled at me over me on phone and was extremely defensive and argumentative.This also isn’t just one instance. I’ve been having problems here for months with people being rude; techs and pharmacists included and I brushed it to the side thinking maybe they were just having a bad day. but the tech yelling at me and trying to argue with me on the phone really was the icing on the cake.I can’t imagine what kind of stress they put on people who have more debilitating health issues than me. This place is horrible.

Lisa Turner

2020-05

I love this store for convenience and variety of items. The front line staff are very friendly and helpful. But the pharmacy is awful. Every time I call, I am on hold for at least 10 minutes. When the call is answered, the staff are short, rude, and unprofessional.

D.Y. H.W.

2020-05

Only been a few times but have experienced nice service so far. I love the fact that they keep their Sunday papers behind the counter. This matters because I am an avid couponer and some people out there LOVE to steal coupon inserts and not care about anyone else and want to be selfish. Coupons help you save. Dont be stupid and steal them, just pay like normal people do. If you coupon correctly, you will still save. Fools.

Judy Gayle

2022-05

9/7 Unfortunately I have to use them because I am on Medicare. The people in pharmacy need to slow down let the customer complete a sentence before they answer. I talked to two people and they both were the same, cut me off in mid sentence. If it keeps up I will just go to another cvs.....10/2 I canceled getting 2nd shot moved my business to another CVS.

K Jones

2022-05

This is my go to spot for various items. I find myself shopping here a few times a month and I have never had a bad experience. Personally I think all the staff is super friendly and helpful. I give it 2 thumbs up!!!

Adrienne Day

2019-05

This CVS sucks. Everytime I go in the manager follows me around the store and accuses me of messing with the merchandise. I avoid going here when I can because I feel unwanted and berated. It makes me not want to purchase anything out of spite.

doug dogg

2023-05

Terrible customer service. 4 working the pharmacy and i stood at the counter several minutes while they chatted with each other, never acknowledging i was there. Its walgreens for me.

Rick Robinson

2018-05

I bought a $30.00 pair of reading glasses three days ago they broke two days after purchase. And I was told you can't return them. Manager was rude and didn't care how I feltI will never step foot in your store again

D

2022-05

I had to give one star to leave a review it should be minus 10 stars.they are very rude needs new staff.the black girl with blonde hair needs to be drug tested and fired.she is very rude .try to exsplain something to her she dont listen just worries about herself she is very strange they need to fire her.the other staff act like they dont care dont answer ur questions and are very rude ill never use that cvs again

Michael Honaker

2020-05

The employee ‘Rick’ was rude to me. I take my business to Walgreens now . CVS should tell him to leave “drama” and his personal feelings at home.

J. H.

2021-05

Store and cvs as a whole are robbers. The store seemingly charges more on almost all things. Employees are not knowledgeable, so don't have a question, because they will just say ummmmmmmm.

Daniel Stenger

2023-05

CVS can't keep the hours on Google consistent with the hours that the store is actually open, which leads to driving to the store multiple different days, only for it to be closed.

christopher harig

2022-05

Rude waited 2 days for a refill bc of "no staff" and the ones they have are rude and no customer relations. Horrible experience 3 months in a row

Kelly Beautyblog

2023-05

the staff is nice for most part but it’s always so slow i wait days sometimes to pick a screen ir

Roberta Short

2023-05

No matter if I pick up in the pharmacy or purchase from inside the store they are always pleasant.