4.2 (758)
3640 Werk Rd, Cincinnati, OH 45248
(513) 666-3390
local.biglots.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Allison Kreisa
2024-02
I haven't been in this big lots for a very long time. This is such a nice store. The lady working the cash register was the nicest and most friendly person. Her happy attitude made everyone smile. I don't see her name on the receipt but she was awesome. I will be going back!!
Karen McCracken
2024-02
Went to Big Lots and walked out with a entertainment center with a fake fireplace. I'm choosing to leave off the doors because I want to showcase what will be on my shelves. It was on sale, which was not bad at all. Thanks everyone that assisted me, it fits perfectly in the space I had picked out, we love it...🤓💕 Now I have to find a white bookshelf...📚
Jessica Williams
2023-12
Usually don't go to Western Hills Store. It was busy, fairly well merchandized. Prices little high. What I miss are the buyouts. Weird unexpected stuff. It's nice they have the regular stuff. But it's fun to see oddball unexpected stuff.
Suzanne Buckley
2024-03
Very good customer service, the lady at register was very welcoming and said hello to everyone and doing her register duties, so I would definitely go there for deals
A. A.
2020-05
Clean store, very well organized and very reasonable prices, the employees are knowledgeable of the store and very friendly.I usually shop here about once a month to buy products I can find at a better price than competition in the area.They have a wide variety of items from food to furniture as well as outdoor goods.
Dori Lucas 415
2023-09
I love Big Lots! The staff here is SO friendly and really seem to enjoy working here. I've gotten to know them because they are so helpful and engage customers in lively conversations. They always greet you when you walk in the front door. Excellent managers create this atmosphere! Nicely done!
Kim West
2024-01
Big lots has really stepped up their game. Nice clean aisles and quite a few things to choose from. Found items that I didn't know they carried.
Queen C
2024-04
Very rude people and very unwelcoming. No greeting upon entering either. They need to straighten up and put things away neatly too. It looks outdated and messy.
Tera Phoenix
2019-05
Western Hill Big Lot, Huge, Clean, Spacious, Great Selection Of Furniture and well stocked with all other items as well. Staff Friendly, Lots Of Smile, Very Available, And Trained In Multiple Positions. To Keep Customers moving Quickly.
Becky Gentry
2024-03
Always find stuff I need and just want. Great seasonal items.
Bobby Vargas
2018-05
Decided to visit to see about area rugs. The rugs where a tad expensive but it seems to be a trend when looking at area rugs. They keep a decent amount if home goods such as lawn ornaments and home fixings such as paintings, wall art, and many decorative pieces. Ending up leaving with some new pillows I was in much need of. Not very expensive at all! About 10$ for a queen sized pillow with firm feeling. Not too bad over all. A good place to fill in any empty spaces on your walls or coffee tables.
Best Kept Secrets
2024-05
Found a bunch of Nilla that had expired on the shelf, I would check any groceries date.
Cindy sunshine
2023-10
Best deals on candles 🕯 very reasonable plus the fragrance on most are amazing. Also the lady at the front check out is SO FRIENDLY I ALWAYS HOPE TO SEE HER . She treats you like she's known you all her life . Thank yall
Mark
2024-02
Clean, Customer service reps. we're great and friendly. Very helpful.
StormShadows127
2023-12
Love the rewards program they offer, and the coupons Def help. Have a awesome selection of furniture and home goods, ect.
Todd Heimann
2023-05
Had an issue with furniture. When you're tested is when you shine. They took care of us and went above and beyond. I'd buy from here again without hesitation. Excellent service and a great selection at a good price. Courtesy is lost in retail and Nicole (the GM) still gets it.
Brian A
2023-07
Big Lots has upped their game of merchandise they carry. I remember when Big Lots used to be like Ollie's, pretty much junk and almost expired food items. Now they have some quality stuff, including furniture.
Lori W
2024-04
Very clean and wonderful service.
Anthony Quinn
2024-01
Coupons very rarely work but I like it otherwise.
Family Quinn
2023-11
Great prices, especially if you have coupons.
Mark Hall
2024-01
A lot better store than it use to be.
Bill McGee
2023-08
Cynthia and I often joke about big lots is one of our favorite stores. We’ve also added Home Depot and several others to that list but we always get a laugh about big lots. We love the place.
RAG Travels
2024-04
Furniture customer service, is not that great is room to improve.
Tom Burkhardt
2024-01
Prices aren't as good as they used to be like everywhere else.
Michelle Hamilton
2023-05
Stopped in to get something I saw online that was not available at the one closest to my house. True to the online inventory it was indeed here and easy to find. Store was in pretty decent shape and the cashier was very nice.
Ericka Montgomery
2023-12
Purchased a nice futon for my grandson he loves it
diane Wright
2021-05
I got lost in the place so much to look through the store. Loved my trip there
Bobbie Brown
2023-11
Very clean I had a really nice cashier
T. Kirkland
2023-05
Furniture options are really nice. Stock runs out quick though. Takes weeks to get an item back in. Decent prices, make sure you ask for a price hold if furniture items are on sale but out of stock.
Grimm P
2024-02
Everything you would expect, but if a line sometimes
| Monday | 9 AM-9 PM |
|---|---|
| Tuesday | 9 AM-9 PM |
| Wednesday | 9 AM-9 PM |
| Thursday | 9 AM-9 PM |
| Friday | 9 AM-9 PM |
| Saturday | 9 AM-9 PM |
| Sunday | 10 AM-9 PM |
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