Hollywood Feed

Victoria Sloboda

2024-04

I went in to get my cat his favorite treats. The staff was very nice a joyful as always. I love coming in to the store. It's bright and clean and a happy place.

Janet

2023-12

I have to use a walker to get around. The salespeople went out of their way to help me. First, one of the staff opened the door, next another helped me get my items to the counter. Finally, my purchases were carried out to my car and my walker put in the back seat for me! Excellent store, excellent products, and excellent staff. Thank you and Merry Christmas!

Sarah Holbrook

2024-02

So glad I found this place- it has just about anything you could possibly be looking for. Great selection of dog food and prices are fair. Jason was very pleasant to talk with and he really knows his stuff.

Nancy Grossman

2024-03

Always enjoy going in to Hollywood Feed--great selection of quality items and the sales clerks are very helpful and knowledgeable.

Michael Burin

2023-09

I worked with the Sales Associate at the Chagrin Falls , Ohio store. My dog is older and has trouble chewing dry dog food. She showed me a couple alternatives, and I tried them today. So far so good. The staff is always helpful and friendly!

Natalie Prodan

2023-08

Addition to initial review:Store has cleaned up a lot. Better organized. However the dog wash is still dirty with lots of hair. Be prepared to clean it prior to use!//—//—//Since changing their name from Pet People to Hollywood Feed, the cleanliness of the store has declined terribly. I pointed out pet urine in on the floor and the employee said okay but never cleaned it. I saw it after washing my pet. Supposedly the dog wash area was sprayed down but I saw ample brown scum on the metal door and pet hair on the walls. At the side of the dog wash was a yellow green plastic dog brush full of hair on the floor. Soap canisters empty. Two soap jugs were on the top of the wall, only one choice of soap to use. Store shelves dusty. Hopefully after this review the store manager will get this store back up to the clean standards of the old store.

Matt Ross

2023-07

The Staff is wonderful, knowledgeable and helpful. However, the size/amount of the Nutra Source dog food has reduced significantly in size and gone up significantly in price since Hollywood Feed has taken over. I understand moderate price hikes, but this seems excessive. I will be searching for another Store and food for my dogs.

Lisa Gold-Scott

2022-05

Friendly, knowledgeable staff. So helpful every time I’m there. And great return policy - my dog been eating same food (we buy same food from same store religiously) & suddenly got sick. I was able to return the bag, get a new lot number, all hassle free. And my pup is back to normal!

Paige Garrett

2022-05

I love pet people. I have been going to different locations over the years and I have been a customer for over 10 years now. I went to this location because is happens to be close to my parents house. While there I saw cute collars on sale but not in the size that I needed. I ask Chris up at the front if he could check another store for the collar in the size I needed. He replied with we don’t have it. Everything was out. I repeated that I was wondering if he could check another location for it. He said they don’t have one either. I then clarified I asked if he knew every store was out of the size collar I needed and he knew it off the top of his head. He said yes. So to double check if he understood said “you can’t check another stores inventory from your computer?”. He said “no, we do not have that capability”. I understand checking and then calling to verify their inventory is correct. But he said there is no way for him to help me. I called Rocky River and they had 2 in the size I needed. And on multiple occasions Rocky River has checked inventory of other stores for products. So I’m very aware he continued to lie to me. He didn’t even type anything in or try to help me. I’m extremely disappointed to hear he is in management.

Jennifer James

2021-05

I normally love this place. But today your employee Josh was unbelievably rude. Among his attitude towards me which is completely uncalled for. He also felt the need to tell me a dog is easier to train then me!!!!! Since when is it ok to speak to paying customers that way? And I didn't know customers needed to be trained !!!

Mya Ober

2023-07

Very helpful staff! And the dog wash area is always clean! My dogs favorite place to go!

Michael Benza

2023-09

Formerly Pet People. Friendly staff, have wide range of products including a great supply of bones.

Sandy Murry

2019-05

Great pet store! All the locations have very knowledgeable staff people that can help you with all of your pet needs. They will even carry heavy bags of pet food to your car! I highly recommend!

Alice Iden

2023-08

Staff was very friendly and took time to offer solution for a problem I was having with my cat.

Keith Pavilonis

2021-05

A little pricey, sale stuff on non-moving merchandise, not on regular stock. You get a coupon in the mail after you've spent too much money. Staff helpful, high quality products.

Marty Golnick

2023-05

What a wonderful experience. Finally found a store that carries Nature Balance Potato/Duck.

gpdragonprincess

2019-05

Great place to take your sweet fur baby to, everyone is nice and their is so much variety of food, toys and beds. It is a little expensive, but the quality outweighs the price. I love coming here.

Frank Alesci

2023-10

Amazing customer service! They care. Thank you

Greg d

2020-05

When I pull into the parking space in front of the store my dog jumps on my lap so he can jump out of the car and go into the store. They have very friendly and knowledgeable staff that will help you find what you need.

Greg Holzheimer

2020-05

Very friendly people. Staff always have treats for my dogs and seem like they really love animals. Good selection.

Marc Arnold

2020-05

Very helpful staff at this store. We love the online ordering same day delivery too. Thank you Pet People!

Ronald Phillips

2021-05

Great place that stocks premium quality dog food and supplies. Sales people are friendly and knowledgeable.

Jennifer Moissis

2023-05

Friendly, helpful staff. I received free puppy food for new puppy.

Randy Rohde

2023-05

Very helpful. Used the dog wash...... Terrific service.

Rich Foster

2023-08

I've used the home delivery, and it's excellent!!!

Cor

2021-05

A little pricey, but I love the selection of goods, and everyone's very friendly and helpful!

Scott Rogers

2023-09

Great place to give your pup a bath!

Carol Archer

2019-05

Great pet store with wonderful selections. Very helpful and friendly crew.

Todd M. Kruse

2020-05

Such a good pet supply place. Thankful for the dog wash stations.

gayle martin

2022-05

Whatever you need is here. The prices are pretty high but they stand behind whatever they sell and they deliver!