Dairy Queen Grill & Chill

4 (389)

1180 Canton Rd NW, Carrollton, OH 44615
(330) 627-9792
dairyqueen.com

Claimed
Fast food restaurant
Ice cream shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Service options

  • Delivery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Haley Foster

2024-04

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Kiley Baker

2023-06

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Wendy Greathouse

2023-10

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Brandi Stewart

2023-08

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Mackenzie Ash

2022-05

the workers there were very so polite to me and everyone was doing a great job. everyone had there hair up and everything. i got my food as soon as i sat down. warm and all. they even flipped my blizzard. so good will be coming back soon !

Alyssa Rottmann

2023-05

This DQ NEVER disappoints. Thank you guys for always taking your time to make our ice cream the right way and making it delicious. We have been to others and they do not make our stuff right, so we wanted to thank you all for doing great!

Madison Rininger

2021-05

If I could give this place zero stars I certainly would. They have a bunch of your children running the business, when I called in to see what cakes they had available I was told to hang on and they never came back, instead transfered me to MINERVA! When I came into the store the children were running around behind the counter cursing, talking about guests who walked in very loudly. It was just not very professional at all and when the manager came out she didn't take any accountability for the rudeness I experienced from her staff. I don't recommend getting anything from this store unless you want to be disrespected as the guest.

Curtis Carlisle

2021-05

Went there for dinner around 8:20, made our order and gave it to someone else,As I seen them take the order back off the other customer and put it in the back back on the rack after the customers hands was touching the food.Took them 40 minutes to finally give us our order and the fries were cold and the burger was also.

Jessi Cramer

2019-05

I have been coming to this Dairy Queen frequently for many years. The employees are all very nice and attentive except for Tyler who is incredibly rude and acts as if the customer is doing him a huge disservice by ordering food. He doesn’t look very clean or sanitary. He also does not act professionally. But Landon and Emilee are incredible Dairy Queen employees. They work very hard and are very diligent, attentive, and clean.

Sgtcookie178

2019-05

Super slow always wait 20 plus minutes for anything ordered. The other night I waited ten minutes to be told the vanilla ice cream was down and I watched the employees scream at each other in frustration. Very unprofessional and the Ice cream melts super fast and tastes terrible at that point. It’s a shame that’s the only ice cream place to choose from in town. Please Dairy Queen pick up the slack and fix yourself..

Cooking with Denver Moore

2022-05

That was very unprofessional last time I was here very rude not wearing gloves while messing with products rubbing their hands on their pants. Generally the service here is okay and the food is usually really well. The last few times though I have not been impressed. The young staff that they seem to always want to employ is not professional in any way

Emily Rolland

2021-05

Always receive decent food from this DQ but, like the other fast food places in this town, make sure you check your order before you leave. I paid an extra 50 cents for marinara sauce with my cheese curds, which I didn't even realize cost extra since they asked if I wanted marinara or ranch. When I got home low and behold there was no marinara sauce.

Patricia Beamer

2020-05

Don't ever special order cake from here. Called last evening for a treatsa pizza. They said they were out of them, but would make a couple up last night and could pick up today. Went in soon after they opened (because they did not take name) and they had not made any. It was for a birthday celebration.

Joe Jones

2022-05

This dairy queen has 2 maybe 3 people that are hard workers and they are all girls, everyone else was pretty bad, they really need management really bad.None of the long haired employees had hair nets on, My wife ordered a blizzard and it wasn't supposed to have cinnamon in it but it was overpowered with it to the point she couldn't eat it. I hate to leave a review like this but maybe things will change.

R. Mikkall Bowers

2019-05

Quick bite after a long weekend on the way home. Food was good, atmosphere was typical redneck farm standard, people were hesitant but friendly. Overall a good experience that I would not hesitate to try again in the future.

Krystal M

2020-05

The food here use to be so much better. Also there prices have gotten really ridiculous for the very small portions you get. The last few times we have went through drive thru our food has either been cold, old, or over cooked. So sad to see a good place going downhill.

Curtis “Curtis A”

2020-05

They close at 2100 hours, and as I come up to the door at 2101 hours, as someone is still ordering at the counter, I was rudely told "We're already closed" and the door was shut and locked in my face. Unprofessional and disrespectful staff on top of the lacking cleanliness standards that are visible from outside the door warrants 2 stars.

Chad Rector

2022-05

Just left from there and got ice cream with no lids on any of them. I tried to get the employees attention through the window to get lids and I was just ignored so I left and now I have melted ice cream all over my vehicle which does not make me a happy customer. There should be no reason a drive through ice cream doesn't have a lid ever.

Tracy Pisani

2018-05

Indoor seating, you can make tons of drink combo's with either pop machine but not Pepsi :( but you can't have thing in life right? There machine is VERY COOL. The one thing I didn't like is the girl didn't give me my receipt. So, I went up after I done eating to get it. The girl had left that rang me up. The people up front said could still get my free sundae without my receipt. It was like a big bother for them to get my receipt and give to me. They still didn't understand why I wanted my receipt. First of all it's none of their business.I should have one at beginning of the sale.I always check them against my bank statements for any errors. They should always give a customer there receipt. I don't know why I had to ask mine after the sale of food. Plus mine was not a cash sale but if it was a cash sale I still would have respected a receipt to. Do they not want to use paper?

Carla Lawson

2023-05

Kind and competent staff. Good food. The creaminess soft serve and large variety of toppings keep me coming back.

Genie Shriver

2019-05

One of the girl workers had a blond ponytail flying around behind the counter. She was making my buster bar and was chewing food (not gum). It was awful. The other workers had their long hair under ball caps. It is upsetting to see most of the working staff being dressed appropriately and behaving politely and then there was this girl, hair flying all around and eating behind the counter.

Eric Hinerman

2019-05

I had a banana split. The ice cream wasn't put on high enough to clear the bananas, the toppings would have all fit in one spoon. Times must be getting hard when you go out for ice cream and you need to order two of what you want to get a normal portion.

Keith Stoneman

2021-05

Fast and friendly service. Bought 5 Blizzards, and the one with Resse's Cup had very little candy in it. Otherwise it was a great visit.

Mandi Herrington

2020-05

Service is slow, even in the drive through. They put ridiculous amounts of condiments on burgers. When you order chicken strips with honey mustard, they give you a bag of dressing instead of a dip cup of it.

susan thompson

2022-05

They couldn't get the card machine to work. Said food was free. I offered to give them a check. But refused. And it was delicious.

Anna Bolanz

2021-05

Only taking cash. No sign or warning. Had to sit in the drive thru for 20 minutes to be able to get out to go get cash. Food order is always wrong. Done eating here.

Jaimee Bundy

2017-05

I went in around seven pm befoer my sons basketball game Friday Was spontaneous. The young lady was such a great help n was busy at that time. She took cake back n wrote happy birthday james on it. Beautiful job fast n smiled even when I couldn't pick color.i didn'tget her name didn'tplan on givingprops eitherbut after talkingabout it to a friend, I realized this person deserves a rose or something. Any ways great service do drive thru alot n there always awesome.

Donnie Sponseller

2022-05

The potholes in the drive thru are ridiculous. Practically ate my car. If there's anything wrong with it you're paying for it.

Tammy Young

2019-05

I could not ask for better customer service, I sadly do not recall the young man's name that helped us pick out a cake. Helped me my smartphone coupon I had no clue what I was doing and top it off, the food was fresh, and delicious, thank you

Jesse Gang

2021-05

Too many teenagers running the restaurant. Needs an adult manager. They didn't get any part of the simple order correct (and really they couldn't care less about it).

Opening Hours

Monday 10:30 AM-9:30 PM
Tuesday 10:30 AM-9:30 PM
Wednesday 10:30 AM-9:30 PM
Thursday 10:30 AM-9:30 PM
Friday 10:30 AM-9:30 PM
Saturday 10:30 AM-9:30 PM
Sunday 10:30 AM-9:30 PM

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