4.4 (99)
4730 Hills and Dales Rd NW, Canton, OH 44708
(330) 477-1558
discount-drugmart.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Dan Gibson
2024-04
I have beef going to Discount Drug mart for years and now the service is getting so bad maybe I need to change.I recieved a text on Wednesday that my prescription was ready. I went to pick it up on Sunday and they did not have it and said it would be there on Monday after 2pm. were 3 girls working. No one noticed I was there. I had to call out to them to get someone’s attention.This is the 3rd time this has happened.I have been taking this medicine and getting it filled here for over 10 years.It is totally in acceptable for this to happenplus now they get a big round pill that’s hard to swallow not the long thin pill I have gotten for years. If this happens again I may need to go to a different pharmacy to get my prescriptions filled
Richard Kaufman
2024-04
My wife and I switched from Walgreens about 3 months ago and I wish I would have switched sooner. DDM’s service, pricing, delivery and plain old excellent service is unmatched. It’s a pleasure to call or go there just to witness good service in general
Ashley Tripp
2024-02
My mother just came back from her appointment to get her Covid shot and had the worst encounter with a EXTREMELY rude and unprofessional pharmacist. My mother had a 2:30 appointment and from the moment she got to the counter she was treated with disregard. Krysten told her to “sit down it will be awhile.” My mom let her know she had her dog in the car with her since every other time she had gotten a shot there with an appointment it was a quick in and out process. My mother WAS a loyal customer to this pharmacy and has never had any issues with them before.Instantly the woman scolded her for having a dog in the car and asked if she’d treat her children that way and said “hopefully your dog doesn’t die.”My mom was instantly put off and asked for their papers back and said they’d go elsewhere. The woman retorted back that they couldn’t do that bc their insurance was already being charged and they would have to wait or pay for it anyways. My dad was with my mom so he waited while she went back and forth to be with the dog bc the dog is a child to my mother.After a 15 min wait, my mother asked if they’d be seen soon, and Krysten asked her if she ever waited at a doctor appointment before and that she was a doctor and she had until 3 bc my father was with her and that was HIS scheduled time. That twisted logic is assuming a lot and again not respecting each customer’s time.Finally after being back and forth to check on the dog my mother received her shot at 2:50. The final insult came when while administering the shot Krysten decided to leave one final snarky remark and say, “hopefully your dog isn’t dead.”My mother was upset and came to my house along with my father to recount their horrific experience and to have me help make sure that “Doctor” Krysten got a proper review. I am disgusted that any professional would treat a patient/client in such a manner. Krysten and her employers should be embarrassed by her lack of simple manners and professionalism.
Shirley Brown
2023-08
Needed to get a prescription taken care of for arm crutches, was told it would take 2 days. 9 days later and several calls made NOTHING!! The hospital updated things and NOTHING!! Called corporate and NOTHING!!! Will never deal with Drug Mart again!! Apparently, they are content with people not being able to walk!!!
Stella Juarez
2023-05
Store looks great. I've never been in before but I had to go to the pharmacy department. Can't wait to go back and just look around.
Jaime Hamilton
2022-05
Friendly staff and aisles marked so you can quickly find what you're looking for. Was able to stop in, grab a few items, chat with a manager about when Cadbury Eggs were hitting the shelves, and checkout with my items, all in less than 10 minutes! Efficient and friendly!
Joy G
2024-02
Have almost anything you could want. Except Furniture but you never know.😁
Michael Hunyadi
2024-01
Staff was very helpful in solving a CPAP issue.
Ann Norton
2022-05
The pharmacy lost the prescription and the manager had the rudeness to say get a grip its not that important!! Really like if she knows the difference of what it is or isn't then if my script lost.. i wanted it to go somewhere else!! 48 hours not filled way to go!! "Discount drug mart gives you the run around". Should be there motto!!
Brigid Brockway
2021-05
Almost every employee I’ve interacted with has been helpful, friendly, and polite. It’s definitely the cleanest Drug Mart I’ve ever been in.Be sure to check over your prescriptions before you leave the store and make sure they’re all there.
Kris Foster
2020-05
The prices were reasonable. I stopped because their milk was $1.99 this week. The gentleman that waited on me was very friendly and courteous. He even Thanked me for bringing my cart back.
Sydney E
2023-12
I've always have a good experience here
Curt Shepherd
2022-05
I refuse to ever spend another $ here. There is a pandemic and doctors are prescribing patients Ivermectin for Covid therapeutics and yet they refuse to order and distribute any.Shame on your organization.And screw your response about evaluating safety, you are not my doctor. You are playing politics with peoples health.
Patricia Strobel
2022-05
Curbside pickup combined with online ordering has been flawless and essential during the pandemic. The customer service staff is kind, caring and helpful.
Amanda Fanto
2022-05
The pharmacy staff was so rude and impatient today when I went there. I understand everyone has bad days but she actually made me feel like I was a bother to her!
Carolyn Lake
2023-05
Friendly staff, clean and organized store. Very pleasant experience to shop here.
Doc M
2017-05
A person in the pharmacy didn't have the meds my mom needed but called around to try and find another drug mart that did. That's good service. Julie just came back to the hone and she found the much needed medication for my mom.
Janet Mckinney
2022-05
I've had a many great interactions with this store. I do computer ordering and pick up here. Staff is wonderful.
Jeanne Pannell
2018-05
Don't ever have a RX filled here!!!!!! I've been waiting 16 days and called today and they still don't have it! The lady also told me she's not sure if I will have it in time for my surgery that I told them about 16 days ago!!!! I will NEVER walk back in this store after I pick this up! And will NEVER tell anyone to go there!!!!!!
April Y
2019-05
Helpful staff, easy to find what your looking for (and tons of stuff you didn't intent to buy!!) This store has the most helpful employees as well as just about e everything you need in one stop! I love discount drugmart!! Absolutly a One stop shop.
Tanise Scott
2019-05
I’m not a current customer of the pharmacy(mine was closed), but I had some concerns about a medicine I was using. The pharmacist went above and beyond to answer my questions and put my mind at ease. That was a great example of customer service!
James Petrarca
2021-05
The Hills and Dales location is how a retail outlet should be run. The staff is friendly and knowledgeable and the pharmacy is outstanding. I love this store
Janine Schulz
2022-05
When I visited was not busy. Masks not required but I wear mine. Checkout out clerk very pleasant.
John Noss II
2016-05
Our family only uses this pharmacy, we love how quick they are, and how friendly they are. The main store is great for quick trips and last minute items.
Lindsay
2022-05
This location had full shelves, quite the diverse selection of goods and competitive pricing. Truly your one stop shop!
Kim Womack
2022-05
I love Drug Mart go there all the time because they have anything I need and doesn't cost alot
Colleen Miller
2022-05
Fast and easy to get your medicine from, drive thru or going in the store to get the last couple of things for dinner. They also have cigs and beer and pipe and rolling tobacco.
David Levering
2022-05
Fast prescription filling and pleasant help at this Drug Mart location. Limited grocery items are in stock for your fast shopping needs
Jacqueline Allen-O'Neal
2022-05
The people are really nice , the store is always neat Mrs Jena that help in the Pharmacy she is the best.
Suzanne Dragomier
2022-05
Well stocked and clean. Wide variety of items including durable medical equipment and groceries. Friendly staff.
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 9 AM-9 PM |
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