NAT Transportation Inc

Cleve Patten

2023-11

I went to NAT to order a container to dropped off at my home to remove contruction material. Reponse from NAT was they don't do that service to new accounts for residential, even though I am customer. Then today two addresses down from home, NAT drop off a container at a residential. So I called NAT and got a ridiculus explanation of "nepotism". I guess people who pay their bills loyally will never gain the respect from this organization. Your lack of employees indicates the dishonesty that is in this organization.Suggestion: Next time you need to explain a nepotism transaction with your service, at least have the intelligence not to explain "Their friends of the owner". What a horrible insight into the management of this company. Thought I was providing loyaly to a local business.Thank you very much NAT for finally indicating your true business practices.

Brad Yoder

2023-05

I looked up their number because I needed to ask a question about their taking something larger and I was surprised they had only 3.3 stars! I've used them for about 11 years and they've always provided reliable trash service at equal or less cost than other companies servicing our location!It seems a lot of complaints are about billing and stickers.1.) Billing - We've had a cart for about 9 years. I set up automated bill pay for $22 each month from my checking account, and it's a pretty simple arrangement - my bank cuts them a $22 check each month and mails it for free, they come pick up my trash each week, and I never hear from them! I know someone complained that they didn't have auto billing or take payments on their website, but if you use autopay for everything like me just set up a recurring payment via bill pay - I mean they raised their rates once in 11 years so it's basically set it and forget it!2.) Stickers - Yes, the stickers don't always stick to the bags well, especially if you live in the country, so you know what I did? I tore off the stickers and stapled them to the bags! Pretty easy! And someone mentioned the inconvenience of having to know when they come to give them a check - well guess what I did? If I wanted stickers I just put a check in an envelope, wrote NAT on the envelope, and stapled it to the trash bag and they would drop off the remaining stickers on my front door (and just deduct if say I only had 1 sticker and needed 3, I paid for 10 or whatever and they left me with 8).Service: Trash removal & disposal

April Walker

2023-07

RUN, RUN FAST!This place thinks they are untouchable! Sending someone out at 6:55an looking through the windows and threatening to throw my trash out of the bin because your late on your bill is completely UNPROFESSIONAL to say the least! You might have been in business for some time but you are not professional at all and this will bring you a worse name than you already have! Get it together N.A.T!

Gus Mancuso

2021-05

I use NAT for our weekly trash pick up and was happy with the information I received when I contacted them to order a roll off (cleaning out the basement after 25 years)...The gentleman that I spoke with was extremely helpful, didn't try to get me to pay for anything more than what I needed for my job, in fact he tried to talk me into taking it myself so that I didn't have to pay the $140.00 fee, and the roll off was delivered when they told me it would be. I would definitely recommend this company to anyone!Service: Junk removal

Meghan Canary

2022-05

We used N.A.T. for approximately two years, in which they used our gravel semi-circle driveway as a turnaround point for their route. We recently spent almost $20,000 to get our drive way paved. The paving company specifically recommended that we don't let the large, heavy garbage truck turn around anymore as it will cause damage and wear on the new driveway. We called and they said they understood and for a couple weeks they didn't access the driveway, but as soon as the barriers were removed they continued to use the driveway as a turnaround. When calling again to discuss this, the company representative was very rude and condescending to me. In addition, when we proposed a work around that would add maybe an additional 2 minutes to the drivers time, they said they would "pass". Very unprofessional and rude. Safe the headache, choose someone else.

Rachel Meinke

2022-05

A company is only as quality as their employees! I must say, my trash pick-up fella is AWESOME! Always very friendly, waving, and goes out of his way for us! I hate to admit, we have forgotten to take our trash to the curb a few times and he walks clear up to the house for us (don't test it because I am sure this is above and beyond service and expectation)! We truly appreciate our trash pick up man and I hope he is well compensated because he is worth it 🤗Service: Junk removal

Kurt “IRISH” Stanley

2018-05

It's obvious that the reason this company has continually ignored their costumers request to update their payment methods is for the late fees they can acquire. I just got a letter saying that after numerous attempts to make arrangements for payment we have chosen to be non responsive, which is false. It's a damn 23 dollar trash bill. Relax. People are busy and don't have the time to wait outside for you to show up so you can get paid in cash. All this can be avoided if you would just get with the times, but then again you would miss out on so much more money from late fees. Way to treat your customers NAT

Paul Lemcool

2020-05

They will charge extra for the lid being up a slight bit. I messaged on facebook and get a response to call the office and then get a rude call saying they dont do bussiness on Facebook. When we first went with their service the driver was great, it went down hill since then. Needless to say I canceled the service and was told to leave the tote at the road. It was picked up and I received a phone call saying it was along with being told my tote was over weight but I wasnt getting charged. I had informed the company that I have had to take pictures to prove I do t have extra trash....should have to do this. Overall I have not been pleased with extra charges and they way the guy on the phone talks to people

Heather North coast nacho

2021-05

Just got a phone call frome Nate i think his name was. At 6:55 am because i have not been able to pay my bill of like 30.00 bucks,unfortunately i am waiting on my unemployment to come in. So he said they were coming to pick up my can this morning and they would dump my trash in the driveway if i didnt get i cleared out before they get here this morning. Thats really nice. Also you have to buy a money order and send it it because they dont take debit . Wheo the hell calls someone at 655 am over 30.00 bucks in the middle of a pandemic! Loosers!

Jodi Funk

2021-05

Joke. They won't do bags but use a sticker system instead. They demand you set the trash inches from the road, not one foot more to keep it from being run over and torn up. 4 times in 6 months I have had to call and leave trash out for a week because they did not pick it up. Always an excuse...the guys didn't see it, there weren't stickers, someone probably stole them, they probably blew off, etc. Then get a better system! Nope, its more fun to force people to buy more. I special arranged and paid in advance for a large item to be picked up. It wasn't. Had to call about that too. Way too many reviews where they nickel and dime people and are nothing but a hassle to deal with

Dean Miller

2024-02

Always friendly and good place to take garbage for disposal.

Cody Conner

2023-12

Very professional. No issues. Been a customer for 3 years.

Kendall Hernadez

2023-05

Absolutely awful experience for me and my husband. The man named Mike is beyond rude and disrespectful. The way he speaks to people is so rude and makes it seem like he’s better than the next. Can not express how disrespectful and awful this service is. Linda was kind but Mike was awful.Service: Trash removal & disposal

Frederic Matthews

2021-05

NAT is the best - they were our weekly trash pick-up for 12 years. If we had more trash to pick-up or had junk or construction or garage cleanup stuff to pick-up, they took that too. Great customer serviceService: Junk removal

Jarrett Lorenzen

2021-05

I used them for a month, but in that short time I was treated very well and would recommend to anyone. I had to part ways because of the lack of the ability to pay online (I'm 21, I'm not buying checks, okay). If that was implemented, I'd still be using them!

Rodney Mahler

2018-05

Gentleman get your website set up to receive payments. It's not that difficult to get it done. Your customers will love you for it. Times are changing for businesses​ and if you don't change with it you will get passed over. Thank you for your services. It is much appreciated, but let's get up to date and make some more money for yourselfs.

Xavier and Alexaviers Adventures

2023-05

They didn't take my trash because it was near a trashed couch and when I fell behind on payment they stacked the bill but continued to charge for a service they were not providing and when they took the trash can they scattered the trash all over my yard instead of taking what was sitting since the last time they did not pick up when I paidService: Trash removal & disposal

carl white

2018-05

Thought was a great company have recommended lot's of friends. Until today put out the trash every Friday morning as usual put it probably to close to the car they drove right by I called to say they accidentally missed us guy who answered was loud and really unprofessional told me he would try and get the driver back out. O.k. thanks well2 less than 10 minutes he called back and accused me of lying sorry I don't lie about trash saying that the driver seen it by the fence I'm how when it's by the curb I told him that I'm not a liar I put it out every Friday morning after work I work thirds I will change rating when they come get my garbage. I will now change my rating to 1 star 9/9\17 LEFT MY TRASH CAN AGAIN IN THE ROAD but they did come back with a bigger truck cause the trash I had outside of the can would have taken a lot of space in the small truck thank you and can you please put the tote on the boulevard thank you

Lois Loar

2018-05

NAT has always been helpful to us and it's simple to set up a recurring payment through my bank website so I don't have to stop by or mail a personal check. Get with the times and bank online!!

Cheryl Harpster

2017-05

Doesn't take credit or debit so you either have to tape your cash or check to your garbage bin, drive there and pay cash or check, or mail it in! We don't do checks and they aren't open when I can get to them to pay my bill

Pamela Knisely

2019-05

I've always been happy with all the different ways NAT helps with disposing anything I've had thru all the years. They always have a solution! And love recycling there too!

CARRIE FOWARD

2023-05

Mike is very rude you also get rude notes left on trash bin done and canceled just becUse you work in trash don't mean you act like trash to other's and imgoing with Patterson in North Baltimore the classier folks

Amy Gerwin

2021-05

Very fair priced, friendly employees, takes extra bags for an extremely small fee. Highly recommend NAT Transportation for all your refuse needs.

MaraudingDemon

2019-05

I have had really good luck with this company. As for the paying of bill I just go up and pay 1-2 years in advance saves a lot of time and missing of payments.

Danielle W

2023-05

I have them for trash service and rented 2 roll off containers . They have been so professional. They answer the phones right away. No recording or automated system. They do the service you ask of them.Services: Dumpster rental, Trash removal & disposal

James Brake

2018-05

Good customer service, very friendly. Driver never leaves a mess in the yard and leaves my bin neatly by my driveway. Price is very fair.

Randy Carr

2021-05

Very rude customer serviceThey send out a bill every month and I don’t get it until a day before it’s due and they expect a on time payment then charge me a late fee place is a joke

David Moore

2019-05

Great company, friendly and great service. Have used them for various things for many years and would recommend for residential and commercial.

Beth mcCoy

2020-05

Great prices and they take extra stuff for small fee awesomeness

Josh Hanthorn

2023-05

If I could rate this place no stars I would….