3.7 (129)
970 Copley Rd, Akron, OH 44320
(234) 900-7422
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Cliff Griffith
2024-01
Good experience at this family dollar. The cashier who is about to go on maternity leave will be missed. She was great. Very friendly and helpful.
Jacqueline Parks
2019-05
The employee that I came into contact with was very nice this was the best thing about the experience. What pulled the point system down was the fact that the environment was unkempt. As a shopper I would like to feel that you care about the place that you work in and I will help you to maintain it as best I can.
lana Maynor
2021-05
The store was more like a second hand place store. They only had 1 cart. I was told they were robbed at gunpoint 2 days ago. Staff did not wear mask. Took 25 minutes to check out. I wouldn't visit this store again
Tracy Johnson
2021-05
I visited this store on May 20 at 7:15 pm to be greeted by the manager at the door saying “I couldn’t come in because they had just gotten robbed”! But when police was flagged down they said they had not received a phone call for a robbery “! This store is ran by unprofessional kids who play around in this particular location! Something needs to be done about it because it’s very unprofessional
tiffany callen
2020-05
Employees are loud and unprofessional. More worried about leaving then taking care of customers. Say rude things to customers in the store. Had an associate take Facebook call and start twerking while ringing out my items
evelyn donald
2020-05
The customer service person at the cash register advised me he was on the phone when he should have been ringing up my purchase. Instead he was loud talking about someone’s Valentine plans and telling the other person in the store he needed help. Perhaps if he focuses on customers at the register he would not need help.
C I
2019-05
This store is pretty organized and clean. Workers are polite helpful and quick with the checkout. This store carries a variety of items for your household, to the car, to essential groceries.
Richard Kelly
2018-05
Working here the last 5 days, working with a team doing a full remodel. Another 4-5 days and the project should be done. A upgrade for the neighborhood and all the loyal customers.
Geena Munn
2018-05
Wonder where did the stock associate Vchaun go ? He was so helpful, courteous, and always had a smile on his face. I miss him very much. Who else would carry your purchases to your car ?
Clifford Atkinson
2021-05
The store rep's are well versed in knowing where items are to assist you in finding items you need. Most of all they're focussed on giving you the service that'll spark your desire to return.
Colton West
2021-05
Visited on 11/28 at 11:00am and the store was not open. Doors were locked and lights were off. They are supposed to be open at 8:00am. I tried calling the phone number and it said the number had been disconnected. Not a great way to do business for sure!
John Tolliver
2021-05
Family Dollar,on Copley Rd. in Akron has made a HUGE improvement over the last 10 years!!!,...I see employees in the early morning, out in the parking lot, picking up trash!!,the management Michelle,is aware of products out of stock,the employees are friendly,the shelves are reasonably stocked,the checkout line moved well.Please keep Rubbing Alcohol and Paper Towels in stock,... they've been out since the pandemic began!!!,... remember,your competing with Dollar Tree,2 blocks away!!,...keep this place open,clean,and we'll managed,...ps,...the store's shopping carts are being stolen!!!!,.... don't run out of shopping bags,... Where's the district manager?????!!
Robert Comer
2022-05
Poorly stocked, messy, and with 10 customers waiting to checkout there was only one cashier with two open cash registers.
Daniel Cunningham
2018-05
The remodel has really improved the look of the store. It seems like they have more products
Ellen Seiger
2017-05
It is always a pleasure to shop at this store. Friendly service and prompt attention to help you.
Barbara Walker
2018-05
They have remodel the family dollar on Copley rd. It is so beautiful in there the atmosphere is so pleasant you will live it
Andrea “Drea” Abbott
2019-05
Ghetto dirty and all around ratchet, but the associates are super nice and helpful
Angela Davis
2017-05
Long lines and often short on carts because people steal them but the service is nice.
Carol Sanders
2018-05
The staff is pleasant to consumers and the store is always clean.
SALis MyJam
2019-05
What I needed was out of stock but staff was super helpful and friendly. 😊
Amber Marie
2017-05
They had all their friends in there with them jumping around d and cursing while older shoppers were in there I couldn't find what I was looking for nobody cared to ask if I needed help because they were to busy playing around
Chrissy Finney
2018-05
Store still open when I checked out I couldn't get cash back precautions so he don't get robbed
Joyce Hill
2019-05
The store is nicer since the improvements. Parking lot is HORRIBLE.
Daniel Rolf
2018-05
Nice place they really worked to get the ghetto out of that place
Jan Queen
2023-05
Angel is a doll. So nice and sweet.
Domino Effect
2023-05
Their Assistant manager Dom is amazing.
Mark Anderson
2019-05
Much larger than most Family Dollar stores. Much easier to locate things
pat henrick
2023-05
Some of the shelf pricing is not accurate.
Donald Parsons
2022-05
Rudest bunch of employees I’ve ever seen
Shannon Dickson
2018-05
Family dollar had everything i needed. At a decent price and i didn't have to go far
| Monday | 8 AM-9 PM |
|---|---|
| Tuesday | 8 AM-9 PM |
| Wednesday | 8 AM-9 PM |
| Thursday | 8 AM-9 PM |
| Friday | 8 AM-9 PM |
| Saturday | 8 AM-9 PM |
| Sunday | 8 AM-9 PM |
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