4 (80)
601 Main Ave W, West Fargo, ND 58078
(701) 234-0705
tubsoffun.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Brandon Shimpa
2024-03
Disastrous service department to deal with. If you buy a hot tub through them, you better pray you never have to deal with them for any sort of service or leak. No communication, no parts in stock, no follow-up.
Steven Kenitzer
2023-12
Tobi Ricker is the best and can help you out with any of your needs. You leave there feeling like you were helped out to the T and really listened to all my needs. Never will i go anywhere else
Kayla Barthelemy
2023-09
I loved this family centered buisness!! Plus the selections of hot tubs was perfect for what a family needs!.
deborah
2023-12
This was our first purchase, their service was really great and they took care of us right away!
Jason Mack
2023-05
Terrible service and follow up. Going on 4 months of calling to have some out and look at a leak of our new tub. Still no resolution and never a return call. Would definitely recommend buying elsewhere. Karen was great to work with on the original sale although what was promised about there service is not true and been a nightmare so far.
Wendy Geller
2023-05
Absolutely terrible customer service. I have called multiple times to get my tub fixed and NO response!!!! I would definitely look elsewhere is buying! We spent a pretty penny for our tub and this is completely unacceptable. If you buy a car they don’t treat you like this. Just need a cord replaced seriously. Horrible customer service. Take your business elsewhere!
Josh Buth
2023-06
Troy went above and beyond searching for a suitable filter replacement. Very knowledgeable and helpful. Highly recommend for Hot Tub or Pool Supply needs.
jason enger
2019-05
I got my hot tub installed today March. Initially I bought a hot tub I thought would fit the opening of my door. Come to find out it was too big for the opening of the door in my house (my fault) .Tubs of fun went above and beyond to make it right for me. Since they knew I was excited to get my new spa installed today. What a disappointment when it didn’t fit but we jumped into action and they found me another one that was smaller that would fit. They compensated me the difference. The crew that took out my old one and installed my new one were very nice and respectful. They made sure they didn’t damage anything. I was kind of nervous how it would go with all the mud and slop outside right now. The whole process went very well considering all factors. They were ahead of schedule,very prompt ,and very helpful plus very honest with me. My overall experience was very good. I would definitely recommend working with them again.
Tobi Ricker
2023-12
Karen made the process very easy! Big thanks to the whole team!
Jods Leeds
2017-05
These guys are straight up professional!!! Awesome service, follow up, and communication. From sales to install to follow up they were great to work with. Highly recommended. We love our new hot tub and the crew at Tubs of Fun.
Brian Kettleson
2019-05
We bought a new hot tub and gazebo. Great people, very helpful. But we warn you. DO NOT FINANCE through them. The bank they deal with are crooks. They give you 0% for one year which ended up only being 10 months for us. The interest then jumps up to 23% and you are fined 6 grand. They tell you to find another lender before the time is up. But not many banks want to give a loan for a used hot tub. We are actually shocked good people like tubs of fun would finance through loan sharks/mafia. Had I known their financing was so horrible I would have gone another route or never purchased a hot tub to begin with. Staff, owners and products are great.
Ben Sullivan
2018-05
I worked with Steven at Tubs of fun, he was knowledgeable and great to work with, found me the exact tub I was looking for and was able to answer all my questions. Kevin from the Service team is fantastic as well, had my tub installed in no time and walked me through everything I needed to know, would highly recommend Tubs of Fun!
Elizabeth Kapp
2021-05
I purchased a pool from Tubbs of Fun in 2016. They came and installed the pool. The following spring the sides were caving inward and potentially was not safe to use. The owner immediately responded and came to my home in Jamestown. He worked with the manufacture and tried to repair the issue. The following year I continued to have the same problem and Tubbs of Fun came up with a plan and presented me with it. They replaced the pool and as a precaution not to have further problems they installed a concrete type surface to place the new pool on top of. We were beyond satisfied with the service and warranty! I would highly recommend their business! They aim to satisfy their costumers! We love our pool!
Madelyn Provost
2018-05
From sales to service, Tubs of Fun has always been willing to go the extra mile. The staff was friendly and knowledgable during our entire experience. We love our new Jacuzzi and would recommend to anyone who is currently searching to purchase a hot tub!
Jon Maeyaert
2017-05
I purchased a new Bullfrog Spa from Andy. He was knowledgeable and extremely helpful. He took the time to answer all my questions and seamed genuinely interested in making sure I got the tub that suites my needs best. His tech delivered, setup and gave me easy instructions to operate and maintain my spa.I highly recommend this company!
Deborah Huseby
2017-05
This past spring we purchased a 24 ft above ground pool from Tubs of Fun. From ordering to installation, we had a stellar experience! Andy and his crew were courteous, knowledgeable and dependable. As new pool owners, we had A LOT of questions. They were always happy to answer all our questions. Their service didn't end with the sale. Andy kept in contact with us throughout the summer to make sure everything was going well with the pool. We recommend Tubs of Fun to our friends and neighbors because we know they'll have a positive experience.-Kathy Escherich & Matt and Debbie Huseby
Lauren Ricker
2023-12
Great experience! Exactly what I was looking for and helpful staff!
Kim Tjolsen
2019-05
Great people to deal with. Dan & Cole went over & above to install our hot tub, helping me move things & positioning it just right!! I would definitely recommend Tubs of Fun!
Bentley Miller
2018-05
I had a great experience with Steve. He answered all my questions and knew a lot about the product everything I needed to know he was able to provide for me. Great place and friendly people. Thanks Tub of fun for my new Hottub.
Mike Arceneaux
2023-05
Terrible costumer service. Purchased Jacuzzi brand tub from them. Called for service, no answer. Sent email from web site asking to make appointment for service, no reply. I’m sure the manufacturer can suggest a place for service.
Brendan Smith
2017-05
"I would recommend Tubs of Fun to anyone in the area wanting to buy a hot tub or have an existing tub repaired. In my case, Brendan and his team handled a very messy repair job promptly and efficiently, all the while giving me updates on progress. When it comes time to buy a new tub I’ll be sure to go back to them". -Jonathan Mond
Your Mom
2018-05
By far the rudest sales person I've ever seen. I make more money than the guy there but oviously cuz I look young he didn't want to let me browse. Dude definitely lost a customer. Hotsprings spas and pool tables 2 was way nicer and even though I didn't buy anything they made sure I had a good experience so when I am ready I'll definitely pick them. Don't support a rude company like this.
Liz Haraseth
2017-05
We are so pleased with our new in-ground pool from Tubs of Fun in Fargo, ND. Andy Maeyaert and Matt Myhre were integral to our satisfaction. From the start, they both guided us in the right direction in choosing the pool that was right for us. Their knowledge and advice is second to none. Our pool was installed much sooner than we expected. Once the process began it took less than a week to complete. The construction crew from Wellberg Pools was absolutely amazing! VERY knowledgeable and TOTALLY professional. This crew knew what they were doing. Obstacles arose along they way and they were handled so professionally. I have nothing but the utmost praise for Tubs of Fun and ALL parties involved in our pool. We live a considerable distance from Fargo (180 miles) and their service tech Eric has already made 2 trips to our place to make sure everything is up and running as it should be. We have already hosted a pool party with 13 kids and it was a huge success. We have waited a lifetime for our in-ground pool and are so ecstatic to have it now - thanks to Tubs of Fun.
Adam Melby
2020-05
I am very happy with the service and products provided by Tubs of Fun. From sales to installation, the people I've encountered have been professional and helpful. I would recommend this company.
Bridgette Startz
2019-05
-10 for this Company. I had a foot jet brake and I brought it in for replacement. Staff ordered the WRONG one, and charged me restocking fee. . This was their fault and the customer should NOT have to carry the burden. BAD BUSINESS PRACTICE.
Zared Lefor
2021-05
Don't look any further than Tubs of Fun. Excellent Service that goes above and beyond to make a customer happy. Thanks Karen & Brendan!!
Sheila Goehring
2018-05
We had many delays on scheduled install and some additional expenses, but my overall experience was good.
Tom Marx
2017-05
Excellent service great group of people. Austin was extremely helpful and knowledgeable about the hot tubs we were looking at!
Keith Mecham
2018-05
Great place to get a great deal on a hot tub!! Very helpful and knowledgeable sales people and willing to help to get you the best one for the money youb want to spend.
Amber Metz
2017-05
Excellent service! Helpful staff got us set up with a great deal; delivery went smoothly, now to relax and enjoy!
Monday | 8 AM-6 PM |
---|---|
Tuesday | 8 AM-6 PM |
Wednesday | 8 AM-6 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-6 PM |
Saturday | 10 AM-4 PM |
Sunday | Closed |
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