The Salvation Army Family Store & Donation Center

3.8 (73)

3401 S 31st St, Grand Forks, ND 58201
(701) 775-7255
satruck.org

Claimed
Thrift store
Donations center

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Laura Acevedo

2024-03

Two of the Salvation Army’s core values are to uplift and be compassionate. The staff of this store reflects the exact opposite of what those values represent. Treating others with respect should go with out saying but instead they have chosen to let their biases shine through and be rude. I recommend that district and regional managers take a look at their resources and consider investing some of them into re-training their staff members. I will never be returning to this location or any location ever again. If you have donations or need some items for your home, I recommend taking the extra few minutes and going to GoodWill instead.

Kendra Kozitka

2023-08

Unfortunately me and my daughter had a very negative experience at this thrift store today. We were going down one of the clothing aisles, me pushing my 1 year old daughter in the shopping cart. My daughter likes to run her hand across clothing when we walk by it, I normally catch her and move the cart over far enough that she can’t reach. As I was looking at an item I heard the cashier (her name is Melanie, shorter in height, short hair, mid to late 50’s) say in a sharp/loud tone to my daughter “don’t pull on those tags!” (Referring to the price tag on the clothing). I whipped around and look at my daughter and the employee, I take my daughters hand and say “no touch,” and moved her to a different aisle. The look on my daughters face was pure shock/fear. A one year old child being verbally scolded by a store employee is NOT okay. She had no idea what she was doing. If she would have taken the tag off? I would have brought it and the item with me when I checked out so it could’ve been reapplied. Needless to say, we checked out very soon after the scolding. I did speak to Melanie at checkout, since her exchange with my 1 year old bothered me deeply. I told her in a calm manner, “hey, please don’t ever get after my daughter again, she is only one years old.” Her reply was (in a less than nice voice, quite hostile honestly), “well, I didn’t want her to rip the tag off.” My response: “than you you could have said to me, ma’am, I think your daughter is going to rip that tag off. If you would have said it to me instead of getting after her I would’ve apologized for my daughter’s misbehavior and made sure she didn’t get the chance to rip the tag off. It is never okay to yell at little children.” I got ZERO response after that. Honestly, my daughter deserved an apology, or some acknowledgment that this woman understood that she needs to handle situations like this differently. I really enjoy this thrift store, but under the circumstances? We will not be returning.

Annie White

2023-05

It's Wednesday October 19, 2022 at 530pm. We tried walking in since maps says the store closes at 6pm, and the lady immediately turned around an screamed "WE'RE ALREADY CLOSED" turned around and ignored me. At first I thought it was a joke but she never turned back around and the other man trying to come in just looked at me and shrugged his shoulders. So we turned around and left. Very bad attitude from the lady.

Jessica Mercer

2023-09

Their customer service is not good. The guy working the counter was not knowledgeable and had no care to try and find the answers to my questions.

Wanda Walker

2023-05

Quaint and lots to explore! I found this gem on my way to a big box store to pick up a few non-essential items that I needed. I found what I was looking for at a much lower price! SCORE!

Erica Alexander

2022-05

I have LOVED thrift stores sense I was a little girl. And they always have lots of things to look at. Found some really nice stuff here. Some times the prices can be a little much for a thrift store but other then that great place.

Scott Boekhoff

2018-05

Nice people and some really good finds!

Lucy Lucy

2022-05

Different..People must not donate as much..no kids clothes....Lots of cant find..!!!!!What happened to the 1$ sale on selected clothes?????Use to count on those sales....Disappointed..but....At least we can still afford, if we can find sumthing..People must not be cheerful givers anymore

Angel Hakert

2023-05

Prices I feel are out of line for a lot of what they have. Wasn’t a very friendly environment.

Journey With Val

2021-05

Not well organized, the prices are very reasonable tho and they offer student discounts which i enjoyed! You just have to dig deep to find some good stuff!

Nellie Marie Sanders

2018-05

Awsome time shopping there several times I went there an they said every thing in the stoe was only $1.00 weather it was clohes,furniture, whatever so that was awsome an they always have a sale everyday it changes daily but they were great staff an friendly. I enjoyed going there I recomend it to anyone thats looking for great prices an deals

Joe Novak

2017-05

Always good selection with decent prices. Some priced too high but all of em do anymore. Ignore negative reviews, it's a thrift store for Christ's sake

Joshua Hendrickson

2014-05

Overpriced. Tried to charge $1 for the disposable tin from a store bought pie. I didn't expect to find what is essentially a disposable wrapper to be in the store, but it was what I needed for a little project. I thought they might be 10 cents each.High prices and Jesus music blasting is a bit much. Not in line with the founder anyway.

doit right

2020-05

I just came here yesterday, too many selections, better price and discounts compare to Goodwill, will comeback again for sure.

Penny Becker-janes

2018-05

Lots of good finds today! Took care of kids jeans, part of a Halloween costume and stuff for my business! Lots of sales!

Randall Smith

2022-05

Its just your average small town Thrift Store like you would find in other cities in America.

Elly Morrison

2021-05

Store is Neat & Tidy! TREASURES Galore! FIVE STARS!

Virginia Nalangan

2021-05

Lots of things to look for. Decent prices.

Jeremy Bachmeier

2018-05

Love this place. Always great prices.

Barry Durkee

2019-05

Alot of cool stuff, well organized. Friendly staff!

Therese Brown

2021-05

Good prices, clean, organized good service

Evan Warkentin

2020-05

Disorganized but good prices and money goes to good cause

Tracy Gill

2018-05

Way to overpriced! Not organized at all

Tami Olson

2018-05

Most the time I find food stuff here depending on what I'm looking for

Kenneth Kovalyak

2019-05

Lots of great priced items.

MaryKaye Schut

2017-05

The most ridiculous prices and the entrance was extremely difficult.

Erica Brown

2017-05

Prices are way too high!

Gary Stuart (Gary19578)

2021-05

Nice place good sales

Darren Warkentin

2021-05

Good deals abound.

Ganesh Ambigapathy

2017-05

Better place to buy dresses....

Opening Hours

Monday Closed
Tuesday 10 AM-5:30 PM
Wednesday 10 AM-5:30 PM
Thursday 10 AM-5:30 PM
Friday 10 AM-5:30 PM
Saturday 10 AM-5:30 PM
Sunday Closed

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