4.9 (33)
1726 S Washington St, Grand Forks, ND 58201
(701) 746-7830
forxvacuum.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kelsey Peterson
2023-08
I came in with a vacuum that was spitting out dirt and left with it looking almost brand new (see the pic attached for just how clogged and dirty the machine was!). More than that, I left knowing how to take care of my vacuum in the future. Bruce gave me all the best tips for purchasing and maintaining vacuums. If you ask about which carpets to use your machine on, and which setting, they’ll give great advice. Excellent customer service, great people, and they are not looking to just make money—they truly want to help you get and keep your vacuum running well.
Mario Allen
2024-05
Great experience. Very knowledgeable. Learned a lot about vacuums. Instantly knew what I needed after I described my usage. Never using a box vacuum again!!
DAVID ROYBAL
2023-05
Awesome guys. They are always willing to help even when you have a competitor's vacuum needing parts. The replacement parts are always 300% better than oem parts. The belts I get here last 3 times as long as the oem manufacturers belts. We're always vacuuming up push pins, screws, bolts, small wildlife, you name it. But, they always have the part I need whether I know what it's called or not. Many thanks to this establishment.
Nile Spicer
2023-11
They are very thorough, and more than knowledgable about their products. My experience there was, and continues to be, pleasant and seamless. I've had no issues with my vacuum, and I'm able to comfortably ask for help. They answer my questions quickly and pleasantly. I wouldn't shop anywhere else for vacuums/products/services.
Justin / Jazmyn Johnson
2023-11
The guys at forx vacuum did a great job in answering all my questions! I ended up going with a sebo D4 air belt canister vacuum. I have owned several Dyson cleaning products in the past and there is absolutely no comparison. Do not waste your money on box store vacuums! Go see the guys at forx vacuum and they will get you set up!
Carol Weshenfelder
2021-05
Talked with the owner who is very knowledgeable about his business of vacuumes and related items. He is friendly and willing to help if at all possible. He has a well ordered display of machines. He can answer your questions. Friendly, helpful.
Angela Franzwa
2022-05
My experience with Forx Vacuum was amazing. Tyler was great at listening to my issues, and offering solutions. I ultimately went with a brand new vacuum, that glides across my carpet so much better than my old one. I got to try it before I bought it, and the new vacuum with their scented carpet fresheners has my daughter's rolling across the floors! They even gave me credit to toss my old vacuum for me. Highly recommend Forx Vacuum! Thanks for all your help.
Julie Kinneberg
2022-05
Absolutely love my R25 vacuum, the Fur-Get it pet tool is awesome! I am very hard on vacuums, burn through one every year. Tyler was very knowledgeable and professional when shopping for a new one. Plus a 5 year warranty? SOLD! Highly recommend Forx Vacuum! 5 Stars!
D M
2021-05
The guys at Forx Vacuum are hands down the best in the business. Told them what kind of floors we have and they recommended me what I needed! Picked up a simplicity vacuum for hard surfaces and it works like a dream. These guys are easy to work with and have great personalities. I would recommend these guys to anyone. You won’t be disappointed with Forx Vacuum!!!
Erin Prins
2023-05
Tyler was a great help to me. He explained all the features, pros and cons, and care of the vacuums he suggested for the type of carpet we had. I highly recommend Forx Vacuum!
Sean Mattern
2023-05
A great family owned business! Friendly very knowledgeable and amazing quality vacuums and service! Shout out to Bruce and Tyler for all your help and a wonderful vacuum buying experience!
Susanna Blue
2020-05
Forx Vacuum saved me from tossing out my $600 Dyson.I've had my vacuum for 6-7 years and have been doing regular cleaning and upkeep on it the whole time. In the past 2 months it started to smell and wasn't working as well. I tried everything to fix it but nothing helped. I was ready to throw it out and buy a new one.Instead I called Forx Vacuum to see what they could do. They told me to bring it in any time and they'd take a look. Only $40 and a day later my vacuum was like brand new!They showed me a picture of the inside and it was disgusting! I thought I did a good job cleaning my vacuum but apparently not! 😆The owners are so nice and easy to talk to.They are also very knowledgeable- I didn't know there was a lot to know about vacuums but apparently there is and these guys are experts!Something I really appreciated was that they could have easily taken advantage of my situation and convinced me to throw out my old vacuum and buy a new one from them but they didn't.These guys have integrity and take pride in their work. They are honest and aren't out to get your money, they're here to help you out.I will definitely be using their services again and when my Dyson finally dies I know Forx Vacuum is where I'll go to get a new one.
aj murray
2022-05
Tyler was very well educated on what my needs would be and after explaining my situation he pointed me directly to what I needed. My wife and I were very pleased with our purchase. Our Riccar supralight will almost vacuum the floor itself! 10/10 would recommend.
Sherryl Lunde
2023-05
We purchased a Riccar vacuum from Forx Vacuum. It is a fantastic machine. It is easy to operate with variable heights, attached accessories, long cord, and a quiet motor. Sales personnel were informative and helpful. I highly recommend Forx Vacuum store inGrand Forks, ND.
Adam Sedlacek
2023-10
Definitely a knowledgeable and friendly staff that cares about what the customer needs. Glad to support them and am proud of the work they do with each vacuum!
Ian Leier
2022-05
Worked with owner Tyler on finding a Vacuum for my area rugs and hard wood floors. Led me straight to the correct vacuum in my price range and had extensive knowledge about the products he carries.
Jeffrey Klopfer
2020-05
These guys sure know their vacuum cleaners! We have been bringing our vacuum cleaners to Forx Vacuum for years. It's one of the few remaining small businesses that specialize in something so specific. They know the machines inside and out, offer sound advice, and try to save their customers money any way they can. They are very friendly and have been in business in Grand Forks for many years.
Moriah Heffron
2022-05
Seriously had the best experience buying my vacuums here! Got a great deal and Tyler explained everything to me and showed me how to use everything! I highly recommend Forx Vacuum!!
Heather Hoyt
2022-05
When my vacuum broke, we originally went in for repairs but was also recommended to check out a riccar. Once we realized it likely wasn’t worth fixing our vacuum we received the best customer service and walked out a proud owner of a riccar. We will be recommending forx vacuum for service and future purchase for family and friends!
Joy selnes
2021-05
I bought a cordless Simplicity vacuum, love love love the product. I had a brand Moosoo and not happy with the vacuum. This one is excellent, it sucks up the first great. Very nice and friendly people to work with.
| Monday | 8:30 AM-5 PM |
|---|---|
| Tuesday | 8:30 AM-5 PM |
| Wednesday | 8:30 AM-5 PM |
| Thursday | 8:30 AM-5 PM |
| Friday | 8:30 AM-5 PM |
| Saturday | 8:30 AM-1 PM |
| Sunday | Closed |
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