Burggraf's Ace Hdw/Paint

Scott Hattis

2023-11

Went in to get a part for a repair project. The customer service was great. The staff went right with me to show me what I needed. He even went outside with me to look at the size of the bolt that i needed. I feel they went above and beyond. The bolt is holding up great, and it fits like a glove.

Jeremy

2024-01

Helpful, quick, and knowledgeable North Dakota folks. I'm usually in and out in about 5 minutes when they're not too busy.

Brad Lutz

2023-09

Just had an extremely aggravating experience at the store.Came in on a Saturday to buy a new snowblower. Knew which one I wanted, it was shown as in stock. Had a wallet full of cash. No problem.Had someone go find it in the back. Yes, they have one... but it's blocked in behind stuff. Can't dig it out until the manager comes back on Tuesday.Me:Okay, I work during the week so that's not an option. Can you hold it until next Saturday and maybe by then the manager can move some boxes?Staff: noMe: Then can I pay for it now and pick it up next Saturday?Staff: no. I can hold it until Tues or maybe Wed when the manager comes backMe: ... okay... I work during the weekStaff: *blank stare*Anyway, this Ace just didn't seem interested in me buying a $2k snowblower and there was seemingly no option for me to do it because, and I quote, "it's buried behind stuff and we can't dig it out until the manager comes back".Okay... message received. I'll just go buy one down the street. Pretty asinine that a manager has to be present to move some boxes.

Lucky 13

2023-11

Very friendly customer service willing to help you the minute you walk in , very organized store great location easy in and out

Tom Tezel

2023-06

The best hardware store period. Very knowledgeable staff, great customer service. Great selection of items, great pricing. If you need a hardware store, Ace is your place.

Nick Straw

2022-05

I looked all over for a Napoleon Prestige 500 grill and they had one in stock that was their floor model I was really excited to get that however for the price the grill was put together incorrectly bolts were stripped out and it was crooked the shelves were sagging down for $1,400 it better be perfect and this was far from it. I'm ordering it from Amazon and I'm getting it online and I will put it together so I know it is put together correctly. The employees of the store were very helpful and we're genuinely sorry that this happened it's just a disappointment they were helpful and did everything that they could have done and everything that they were supposed to do and I have no doubt that if I was in there for anything else I would be totally satisfied. It just so happens on this occasion I came in for something special and I was let down big-time

Troy Craven

2023-07

They have a great assortment of the smallest little one off items. I would be surprised if they don't have what you need.

Chris J

2023-09

Pretty good deals

myfavorites1016

2023-05

Employees seem nice /willing to help , usually go here to spend the few dollars more , knowing what i buy should last a bit longer , rather than going to walmart .

Mark E

2019-05

Ace truly is the place with the helpful hardware folks. While I may be able to find some items at a big-box store for a little less money, the convenience of being able to get in and out of Ace Hardware makes it worth the few extra cents. Plus I certainly save more on gas. The staff is always very friendly, they know exactly where things are and can direct one quickly to the items needed. They will not rush you but will answer all your questions to make your experience as good as possible.

powerman1426

2019-05

Great place.The store is well organized and the staff is friendly and helpful. This is a very handy place to get odds and ends for projects around the house.This a not what I'd call a home improvement store like Lowe's, Home depot, or Menards. It's very much a hardware store and it's all the better for it. If you need fasteners, a ladder, gardening supplies or tools this is your place. Rather than walking down endless aisles full of everything under the sun, this place has what you need for finishing up or tackling smaller jobs.Basic electrical, plumbing, painting, yard work, etc. It's nice to be able to just make a quick trip and get back to your project.

Todd Mesa

2023-06

I was told it'd be 3 weeks to get my screens fixed. I was called 3 hours later and told they were ready for pick up.

Ron Capistran

2019-05

Always great help with Tony, Wayne, Arden, Jack and the younger staff that I haven't forgot but can't remember their names. Always have what I need without having to drive miles and walking around inside huge blindly trying to find products. Ace hardware employees know every item in their store! All you have to do is ask!!

Truth Hurts

2022-05

Absolutely the best experience at an Ace Hardware. I will drive the extra miles to go to this one over the two near my town. The staff are friendly and extremely helpful. Thank you!

J T

2023-09

Always helpful staff and they always have what I am looking for.

Steven Barnum

2022-05

Always greatest at the door and ask if I need help I find exactly what I need and I'm checked out promptly I also enjoy the fact that they have salt water taffy one word yummy

Dan Kuske

2023-06

Good place to go, but you will pay double the amount on most items.

Adam Helgeson

2022-05

This is my go to for all my basic hardware needs. The employees are knowledgeable and very helpful plus you don't have the parking and line issues like the big box stores.

Fred Remer

2023-05

Amazing customer service. They will go above and beyond to satisfy any reasonable request.

Curt Foerster

2019-05

Hope more people shop there. Great selection and competitive prices. Need more old school type hardware stores like this. Always friendly service. My first stop hardware store in town !

Delta Saunders

2023-05

Very nice people and have a clean store . Good prices 🙂. Fast service . Got a key made and even had a cute key chain ⛓️.

Jennie Belanus

2020-05

Absolute best customer service! Placed an order on Ace online for at home delivery by the local Ace. And the service is so much better than just getting through a regular box store! Highly recommend.#shoplocal!!

ReaperOfSkills

2023-05

Good. Sometimes employs talk to much to other customers while customers are waiting. But overall good store!

Brandon Schrank

2021-05

The place to go for millwaukee and all things premium outdoor cooking big brands from treager and big green egg to Blackstone and webber. The BBQ rub selection was out of this world. Bravo to these people for knowing how to run a smaller hardware store

Allen Whetham

2023-05

If they don't have the item your looking for you don't need it. Very helpfull on finding something that will work.

Max Blacknik

2020-05

I came in looking for PVC pipe and fittings to connect my new sump pump to the existing plumbing. They had everything I needed including the cement to glue it all together. Was in/out in 15 minutes. Will most certainly come again.

Matthew McDermott

2024-03

Store and service sucks.

Gwenn Bazajou

2021-05

Excellent service, both over the phone and in person. I live in an apartment, but will take the business that I do have to this store. It is also conveniently located.

Sandra D

2020-05

Nice store, clean, wide isles, alot of selection to choose from, good variety. Not a big box store. Actually friendly smiling faces and helpful employees.id go there when needed.

Robert Serini

2019-05

Very helpful & knowledgeable associates. Might spend a few dollars more than in the big box hardware stores, but it's closer for me & worth patronizing if I just need some basics.