Costco Customer Service

3.8 (11)

23rd Ave E, Fargo, ND 58103

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Supermarket

Service options

  • In-store shopping

Accessibility

  • Wheelchair accessible entrance

Reviews

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Candice Love

2023-05

Need to return expensive vacuum that stopped working as soon as the year warranty was up. Called the Costco Customer Service Online. Spoke to a RUDE rep named Tatiana. She was very dismissive and spoke over top of me. She acted like I was bothering her by needing her help. She tried to scam me out of $90+ dollars for a replacement vacuum section that she claims wasn’t under warranty. Told me no manager was available for me to speak to. I can’t believe they allow her to work there. Completely unprofessional and incompetent!

Wendy DeCou

2023-05

Costco fails as a dinosaur in its online customer service. First you get an AI robot n then u wait in line w 60 others for a human being. U can’t talk to them - have to type. They do not update your info regularly and won’t immediately correct mistakes in an order. Shame on Costco management.

Mike Olson

2023-05

They good

Alex Ya

2020-05

Good people!!! Fast unloading!!!

Uriah “Ryah” Reynolds

2023-05

Great, as usual.

Opening Hours

Monday 10 AM-8:30 PM
Tuesday 10 AM-8:30 PM
Wednesday 10 AM-8:30 PM
Thursday 10 AM-8:30 PM
Friday 10 AM-8:30 PM
Saturday 10 AM-6 PM
Sunday 12-6 PM

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