NAPA Auto Parts - Prairie Auto Parts

Salena Gustaveson

2023-10

Seems they're offended by customers coming in...As I looked for the tools I needed (and the website said was in stock) the employees were having a personal conversation dropping the f bomb- I just ignored it figuring they must not have heard me come in. When I walked up to the counter they continued - I asked if they offered a AAA discount and was told "maybe a small one"- asked for torque wrenches and the guy told me he didn't think they did- I said well there was a few online - saying "you shouldn't trust our inventory" he walks across the store without saying anything to me- and then yells through the shelf what size- I catch up with him and he asks if I want to spend $200 or $300.I asked so the ones online aren't available - he bites my head off and says which ones online you haven't given me any information. I would have liked to tell him there are four torque wrenches listed in stock online under $100- instead I told him he was being a D and he said to get out of his face so I left...I could break down in their parking lot and I'd still walk to another part store on the other side of town if I needed to.

Clayton Baxter

2022-05

Always visited Auto value because it was closer. But this store has an awesome selection and the staff is very helpful. I needed a 9/16 Gearwrench replaced and they took care of it for me. Totally awesome service and friendly staff. I will be a returning customer.

Deborah Binstock

2023-06

Always helpful and try to order parts if they don't have on hand.

Fiesty Vixen

2021-05

Went in for a gas cap replacement. I mentioned that the taillight was coming off. The wonderful staff member helped screw it back on so it wouldn't fall off. Shout out to that lovely lady!! Thank you so much <3

Jared Keplinger

2021-05

BIG PLUS they carry AMSOIL. Lack of parts and high prices, they do have pretty good customer service skills and will order parts in but have mis-ordered my parts leading up to long delays in parts arriving. The AMSOIL saves the day here and I’ll give them a 3/5.

Brandon Hendrickson

2018-05

We needed some glue to plug our windshield sealant strip back in: the proprietor helped us look, recognized that the glue would be quite expensive (for the small amount we needed), and pointed is to another place to get it done for cheap! A helpful experience.

Casey Ritz

2020-05

Napa has Napa parts for better or worse not much they can do about than Love the staff in this place, always very friendly. Even though I'm not in often, because all I do is repair my own stuff, they always remember me.

Magically87

2023-05

Great friendly staff...Has all your auto part needs!

Shado wolf

2021-05

Order online if you need a part and they don't have it in stock they will expedite next day or second day ship to the store and you can pick it up and avoid shipping costs. Which is huge savings on oversized parts.

Gary Graves

2018-05

Great staff, easy to get what you need and get out. You ask for the part, and you get it with no hassle

Becky Hollingsworth

2018-05

Must've had a different driver in semi because they didn't bother to turn their headlines off while they were backing in to make delivery and turned them back on when they pulled out afterwards therefore shining headlights into apartment windows!!!!

Justin Vela

2022-05

They have a dog and that makes me very happy. They're also good at what they do

Kayla Mohler

2021-05

Very helpful in helping get the part quickly and making sure it was the right one by cross checking part #s

Tyler

2022-05

Not a fan of the layout, but friendly service when they have time to get to you.

Linda Ness

2019-05

Very helpful staffHad what my friend needed. They know what they are doing. Dickinson needs this store

Carmen Bader

2018-05

Great people eager to help and they have a lot of items on hand.

Sheralle Anderson

2017-05

Excellent work! Got me my parts from Billings overnight. Great customer service.

Cliff Peterson

2018-05

When I entered very courteous professional knew a lot about what my problem was asked me questions told me things that I didn't know

charles

2018-05

Friendly and helpful always goes out of the way to help. Only fall back is they don’t do military discounts.

Doug Hoff

2023-05

Friendly staff good service.

0 2

2020-05

Mixed reviews. Guy was fairly friendly but was a little combative.

Lynn LARSEN

2018-05

Great customer service... installed my windshield wipers for me... in cold windy ND February....

Michael Hollen

2021-05

Staff was a little stand off-ish. Slow service, but had what I needed.

Colter Gudmundson

2018-05

I will not shop at this place anymore because oh the most annoying commercial they have made

Brian Monger

2018-05

These guys are awesome always willing to help and very friendly.

Tim Libal

2019-05

Seemed like a nice place didn't have what I needed

Paul Mirando

2021-05

I like how friendly an willing to help you with whatever you are looking for there

John Dahlin

2023-05

Napa quality and very helpful staff.

Bj Liddle

2023-05

Cute counter lady. And bookeeper nice also

Ronald Schock

2019-05

Wonderful place.the staff was very friendly and knowledgeable!