PetSmart

4.3 (603)

1211 W Century Ave, Bismarck, ND 58503
(701) 250-8107
petsmart.com

Claimed
Pet supply store
Chain featuring a range of pets, supplies & food (most offer grooming, boarding & other services).

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Kerrie C

2023-11

Very busy, most employees were helpful. It did take much longer than usual to get things and get checked out. Most everything we needed was in stock. There were ladders, boxes, and stools in the walkways. Overall a decent visit.

Tiss Johnson

2024-05

I would love to be able to shop the whole store, but i was in a hurry the day i stopped. They have a lot of really neat things.

Stephen Nehpets

2023-06

Probably the largest selection of pet supplies in town. But the staff is nowhere near as knowledgeable as the smaller local places like KT Animal Supply. Not sure if they work on commission, but the last time I was there I had to say "no thank you" five or six times to joining their rewards program.

Michael Charles

2023-12

They always have my pets favorite food and treats, along with everything I need to take care of them or clean up after them. I love looking at the other babies up for adoption and wish I could save them all. The place is kept pretty clean, and everyone is very friendly.

Lynda Knutson

2023-11

We traveled from MT for appointments. Needed a few things for our trip to TX for Thanksgiving. The store was clean and we found what we needed. The young man who was alone checking out the many many customers always kept a smile and greeted customers that came into the store. Even though it was evident they where short handed, we where checked out quickly.

Nova Wangen

2022-05

This os a great store, I get everything my two dogs need from here. The staff is always super friendly and very helpful. I love their groomers as well, they do such an amazing job with Luna and Mango, they always look so pretty when they come home.

John Nagel

2023-10

They have burts and lizards and mice and fish also supplies for all pets so we got a burt he's nice

Jennifer Anderson

2023-08

We went for our puppy's first grooming appointment, she just needed a nail trim. I called to make the appointment and was able to get in really quickly especially since it was a holiday week I was thinking everywhere was already booked. When we got to the appointment the groomer explained that she would trim the nails, file them down and put a balm on the pads of the feet and that the cost was $22. The groomer got to know our pup before taking her to the table. Our pup is 5 months old and did really well with the nail trim but was scared of the filing down. So she only charged me for the trim which was $12. I really thought everyone was professional and it was a great service. I would recommend taking your dog here for grooming services.

Falisaty Gregory

2023-10

I went into the store today with a baby mouse that I found and the assistant that I spoke to named Bre helped me with everything that I had she gave me some good advice on how to take care of the baby mouse and of a good place to do some online research. I am so glad PetSmart has such kind staff like Bre to help people out with things like this

Renda Hanson

2023-07

Loki and Thor always love their spa days at PetSmart. They are adorable anyway, but more so after a fresh bath and haircut. Every time they get picked up afterward, they look so good and are always in a playful mood. The groomer takes her time and does it right! It's a win-win that she is also super friendly and loves our boys.

Alyssa Lovas

2023-10

I had taken my goldendoodle to Petsmart to be groomed. He suffered two large clipper burns that required vet attention. He was put in a cone and prescribed antibiotics. Petsmart not only charges nearly double of what other reputable groomers charge but the injured my dog.

Scott Engel

2019-05

Wonderful staff in the Grooming Center. Thanks Ken for the wonderful job on Cookie.

Shayna Bolles

2023-05

If you are in the area PETSMART is the best place for pet supplies. PETSMART has more of a variety of fish and snails also.

Lana Yoyo

2024-04

It was fantastic everyone was so helpful and polite

Ruth Michelson

2024-03

Good variety of things and helpful staff.

Scott Elstad

2019-05

Took my dog in to get groomedThey called when she was ready...rightnow ok n time. No bleeding or other damage, smelling good as well. Great job!

Starrletta Hawk

2024-01

Excellent place for all fun friendly people to a point all around đź‘Ť

Traci Lehr

2023-05

I was a regular customer here however I have noticed a lot of staff turnover here in the past month or so. I was in the store today and noticed there is a new manager. She was extremely rude to the staff. She was putting them down and they seem to be trying to do their best.Very poor leadership here.Will not support a store that treats their own staff that way.

Tammy Peterson

2023-10

Ok place it looks like they have every dog food made but they don't and the staff is very friendly but they don't know what they should about their products when you check out one till open and you stand in line forever

Jessie Murray

2024-01

Had all my pets needs, got too see a coupe rodents, a few feathered friends, sum scaley creatures, and fish while shopping for other furry animal items as well!

Renee Brady

2023-05

Our puppy is so excited to see his groomer and always walks out looking awesome and happy.

Ryan Landsberger

2024-01

Had a good experience getting little fish for my little girl

Davina Jarvela

2023-05

It's definitely farther away from my house than Petco, but well worth the drive!!! I have two conures and was very happy with their selection of bird toys including very nice foraging toys, perches (gotta love rope boings), and how many different types of pellets they have! They have toys, perches, and foods for all birds, finches and parakeets all the way up to Greys and Macaws. There are even some really nice medium-bird size cages kept in stock. I will definitely be making the trip back here again and again!

Ben Buchmiller

2020-05

Can't wait to get our puppy and sign up for classes. Heard so many great things about Nancy and her positive training for dogs.

Luz Tapia

2021-05

I love PetSmart. It's very clean and friendly cashier's. I also love the grooming spot. I took my princess to get a bath and full hair cut. Rena worked with my princess. I love the way she made my princess look and feel. Rena is awesome!!!. I will be going back to Rena on princess next haircut.

Buck Crowell

2022-05

Great store with great inventory, great selection of products and nice, helpful employees.

Johnnie Wenger

2023-05

Worst experience I've ever had!!!!!!! They sent My doodle away didn't even give him a chance !!!!! Only giving one star because I have too. My doodle just got groomed at a locally owned place and they did great with him and gave him a a chance and didn't waste My time!!!!!!

Devin Heinle

2022-05

The quality and customer service I received tonight from Brianna was outstanding. I came in to buy some fish and with her help I was given some real options from her own experiences to help fix my problem in my planted tank. Glad I went to PetSmart.

Becca Getz

2022-05

Today I decided I wanted to buy my free goldfish a buddy. I went in thinking, I’m gonna buy an average sized goldfish and be on my way. The lady that was standing over by the goldfish tanks asked if I needed help.. I explained that I have 1 goldfish that I got from the saint Mary’s carnival and he needs a buddy. She asked what size fish tank I have and I told her 5 gallons. She proclaimed that I cannot put more than 1 fish in a 5 gal tank and that the fish would die immediately. I said well I started the tank with 2 fish, 1 died, so now I need 1 more. She kept telling me, I wouldn’t recommend it. She basically made me feel like I couldn’t buy a dang fish! I had to practically beg her to let me buy one. When she put the fish in the bag she said “well her you go then”. ( in a very snotty attitude kind of way). I get that it may not be right to put 2 goldfish in a smaller tank but when you look at how many fish they have in 1 tank, I wouldn’t think I would be doing more harm. They either need to retrain her to actually sell fish to customers or fire her. I will not be buying fish from pet smart ever again.

Jayden Weisz

2019-05

My kids and me always have a great experience here! The staff is kid friendly and are always asking if weve been assisted. The treats program is also awesome, who doesn’t love to save money? It’s a win-win for all. Kids are happy and wallet is happy. Plus they don’t kick us out for drooling over every animal 16x in a row.

Opening Hours

Monday 9 AM-9 PM
Tuesday 9 AM-9 PM
Wednesday 9 AM-9 PM
Thursday 9 AM-9 PM
Friday 9 AM-9 PM
Saturday 9 AM-9 PM
Sunday 10 AM-7 PM

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