4.8 (1106)
4110 Bayswater Rd, Winterville, NC 28590
(252) 830-3800
firetowervet.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Grayson Blake
2024-02
Everyone is great. Dr Cather is so good with Polly (our beagle) and she loves him. From the front desk team to the techs we always feel so welcome. I still have the front desk ask about my sweet Macy ❤️ - y’all took such good care of her for so many years and I will always remember how special she was to everyone. I always recommend you all and always feel out pet is taken care of. Dr Cather is definitely our new favorite vet there. He really worked with us to try to figure out what was going on with Polly’s “strange illnesses” last summer. It’s good to find a team that has been with a place for so long and that genuinely seem to love what they do. 🐾❤️🐾
Bradley Jones
2024-02
The front staff are very kind and inviting. The techs are beyond comforting and inviting towards pets. Dr. Hoffman is our pets primary and is a phenomenal vet and very knowledgeable! We are so lucky to have her! I have seen other vets in the office for acute visit and they are all amazing also! Highly recommend this practice!
Jean
2024-05
We are so thankful for the wonderful combination of skill and kindness on display whenever we visit with our little dog! Their quick response and expertise made all the difference recently when he suddenly became critically ill. The receptionists, vet techs and doctors have all been so helpful!
Brenda Dunn
2024-05
Our visit was very pleasant. My two poms, ages 9 & 14, had a nice experience with all the staff. They always like to see all the staff & the staff seems to like to see them too. Thanks for being such kind & caring professionals.
Brielle Rivera
2024-05
In a nutshell, there’s no place that could top this vet! Everyone is absolutely wonderful, accommodating, thorough and so very kind! I am always warmly welcomed and they truly foster a comfortable environment :) Greenville is my hometown, currently residing in Raleigh and I personally make the trip down just to have my fur babies only be seen by FAC. Wouldn’t want to take them anywhere else.
Brian Charikofsky
2024-01
I previously reviewed Firetower Animal Clinic with a five-star rating but we needed to voice our appreciation and their dedication once again to our pet with another 5+ rating. We brought our Bean into them who was very sick with a viral infection and a high fever. They kept him for the day and gave him outstanding care and treatment. Because of his condition, he had to be kept overnight at the Pet Emergency Clinic of Pitt County (they too deserve a 5+ rating!). Firetower assisted to prepping Bean and notifying Pet Emergency that I was bring in the Bean for treatment and why. The final outcome is that Bean is well on the road to recovery and is acting more like himself every day. Again, a great big shoutout and our heartfelt appreciation for the care, the attention and the compassion shown to Bean. The care received there was beyond that we have ever seen and they will be the only vet I would ever use or recommend.
Diane Bunch
2024-04
Spa Day for Penny! She was bathed, loved on and pampered - and maybe just a little bit spoiled - by the awesome folks at Firetower Animal Clinic! We love our Firetower family!
Susan Mancini
2024-04
Our sweet dog Stella, had her yearly check up on 3/19/24 with Dr. Medhus. He’s always so good and gentle with both of our dogs. Stella is now a senior and the genuine care and concern he gives her just shows how much he loves what he does. He did a thorough exam, gave us advice and answered our questions, plus he let us know the results of Stella’s blood tests the very next day. Our dogs like him too! 😊🐾
Pattie B
2024-05
Our senior doxie went for a visit Wednesday. My husband said everyone was nice. The vet tech remembered Fred and, he did well with her. No muzzle needed for him ( sometimes cranky) . We are appreciative for them getting us in .
Brandon Wahlkamp
2024-03
My family pets have been with the clinic about 6 months, and vet is very caring and great service. Especially with our two family cats! When one of them got hurt; I called the vet and they were very reactive, they were able to see our cat same day still providing great service! Would recommend for you and your pet.
Mary Brown
2024-04
My little dog muffin went on an adventure for a few days then came back home very sick. Fire tower was great, they got her in quickly and the vet was amazing. We couldn’t have had a better experience. Thank you guys!
Lizzie
2024-05
This clinic is willing to work with you and your pets. They work within a budget if you need and they really do care about your fur babies. The 3 different vets that I've worked with all seem to explain things to me and have been amazing. I've been to a few different clinics, and this is the first one to actually listen to my worries and work to reassure me,(both through words and actions), that they will do everything they can to help me and my pups. Well worth the hour drive there and back for my pups comfort and safety
The Truth
2023-10
The quality of service, combined with the professionalism of each staff member was impeccable. Just a top-notch facility, and with Dr. Hoffman's expertise and advice, along with the team that assisted her, I can see why Firetower Animal Clinic was so highly recommended to me.Giessen is already doing much better just one day following her visit. See you again.Thank you all.-- G
Max S.
2024-02
My dog (golden doodle) is very high energy and apprehensive about visiting "the vet". However, she's ALWAYS had good experiences at Firetower and loves everyone there! Many of them recognize her by name and they all check her name and use it when interacting with her. That's calming and I appreciate it as much as Millie Belle does. They take great care of her.
Marlayna hicks
2024-04
We were in town for temporarily and my dog got sick unexpectedly. I called and was told when their first available new appointment visit was. Unfortunately it was weeks away. I explained what was going on and Michelle was able to get us in the same day. Everyone was very nice and knowledgeable. If I was from the area I would definitely be using them as my Vet.
Kelli Joyner
2024-02
My dog Hattie just loves coming to the vet. Everyone there is so good with her. I appreciate that the doctors take the time needed to go over my questions/concerns and their information. . He took his time with Hattie and was thorough. We love Firetower Animal Clinic!
Gay Wasik-Zegel
2024-03
Firetower Animal Hospital has been so wonderful to our pets. They are kind and friendly and always work us in. The veterinarians take time to educate and do a great job of diagnosing and treating. I am very glad to have such a professional service in town!
Lucile Yoakum
2024-02
Firetower Animal Clinic provides excellent care to your fur babies or whatever your pet might be.. They are compassionate, supportive, caring and loving. I wouldn't trust my fur babies with anyone else. Thank you Firetower Animal Clinic for making us feel special and taking such good care of us.
J Green
2024-01
The staff is great! Very professional, but also warm and welcoming. They made a fuss over my puppy, which of course make me love them more! I was seen just before appointment time, everyone explained who they were and what they were going to be doing. They were gentle with my puppy and comforted him when he was whining and anxious. I would highly recommend them
Hannah Edson
2024-03
Everyone seems to genuinely care and enjoy their jobs. I can’t say enough good things about Dr. Medhus and his techs. I never feel rushed and always leave feeling confident that we are getting the best care possible. The front desk staff are all always so friendly and pleasant to work with.. can’t recommend them enough!
Paul Perkovich
2024-04
I’ve been a client here for 8 years, but the service on this day was disappointing. I had an appointment for a dog nail clipping is all, yet I was made to wait 30 minutes before being seen, on a not terribly busy day. The clinic floor was also not very clean, with visible stains and animal hair. (They invited me to provide a review; go figure). I hope I was catching them on a ‘bad’ day.
Diane Young
2024-02
Everyone in the clinic is awesome. Weather on the phone or in person, all the doctors and staff show their love and concern for my animals. They bond with pet parents and their little ones to provide excellent care and support.
Jordan Spelce
2024-03
If you are looking for an animal clinic that has a friendly, knowledgable, caring staff- this is it. I’ve been taking my dog here for years and have had nothing but a great experience. Special shoutout to Nancy- my dog had a minor surgery yesterday, I was obviously extremely nervous; however, after a conversation with Nancy while dropping my dog off, I left feeling calm and assured that everything would be just fine- and it was! :)
Lauren Powell
2023-12
My dog went for her yearly check up- I was in and out of the office quickly. Everyone was nice and I didn’t feel like I was being talked into things just to spend more money. If I had a question about something I felt they were very honest with if it was needed or not and what the reasoning was. They were very good with my dog too, who can sometimes be shy with new people.
Linda Wash
2024-04
We started coming to Firetower Animal Clinc about 3 1/2 years ago when we moved from Michigan on recommendation from my sister and we couldn't be happier!Michelle is always very pleasant on the phone or when we come in for a visit!I believe that our visit on 12/15 was the first time we were scheduled with Dr. Hubbard for Bella. I was very please with how she took the time to explain a new medication/injection to help Bella with her arthritis/joint issues.We appreciate how all the vets and techs. treat and care for both of our fur babies!
cindy vainright
2023-12
Dr. Turner and staff were wonderful, kind and compassionate with our rescue beagle. Very through in their assessment of her issues. Dr. Turner and her assistant answered all our questions and concerns. We felt so relieved that she was in great care!
PNW Espinozas
2024-04
We went in for a nail trim for my mini dachshund. The vet technician was so considerate and so kind and quick! I really appreciate this business as it’s close and they fit me in when so call.
Leonard Sidorski
2024-05
The professionalism is evident by the culture that is displayed to all the owners and patients. This type of care is essential to many families, as their pets are considered a part of the family.
Melanie
2024-02
I have been going to Firetower Animal Clinic ever since I got my dog! They have the most kind, helpful staff. The front desk people are always willing to answer questions . The care I’ve received here has always been wonderful
Julie Waldt
2024-04
Love everything about firetower animal clinic 😍 great people and so wonderful with my fur babies!! Can't say enough about them all!!! Great customer service and treat you like family. They are the BEST!!!!
| Monday | 7:30 AM-6 PM |
|---|---|
| Tuesday | 7:30 AM-6 PM |
| Wednesday | 7:30 AM-6 PM |
| Thursday | 7:30 AM-6 PM |
| Friday | 7:30 AM-6 PM |
| Saturday | 7:30 AM-12 PM |
| Sunday | Closed |
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