Southeastern Pet Cremation

Rebecca Matz

2023-12

Two years between passings and the quality for both is wonderful. I also love that they are both exactly the same. The urns are beautiful and the paw prints are a very sweet touch. I will treasure these forever.

Michael Moore

2023-11

Our beautiful and precious Riviera left us on Saturday at 2:30pm. I called Southeastern and explained my situation since they were scheduled to close at 3. Despite being 45 minutes away, they offered to stay open a later to receive our cat. The service they provided along with the extraordinary compassion and care far exceeded expectations. We were deeply touched by Southeastern and would recommend to anyone without hesitation.

Dog Lady

2024-04

I had to To get my baby cremated a year ago. There was no waiting. I was able to sit and wait for my baby. I didn’t have to leave him and come back for him later. The people were great and understanding I would recommend them to anybody.

Emilee Jane

2023-09

Our baby boy was laid to rest with the help of Lap of Love. Since this was our first ever experience, I wasn't aware that Southern Pet would come to our house. At first I was relieved, but when it was time to take our boy Jack, Southern Pet put him in the back of a truck bed like road kill. I read other reviews after everything had happened saying the same thing. If I would have known he would have been transported like that, I would have taken him myself so it was more dignified but I wasn't given that option. I understand the "sanitary" precautions but I think a van with a nice bed or better way of carrying our beloved babies could be figured out. Jack was like my child and I just hope he was treated with respect when he was out of our care. The truck bed broke my heart even more.

Hunter Singletary

2023-06

This place is the best. They are so compassionate when your dealing with a loss. They have handled the cremation of 2 of my beloved animals. They will come and get your baby if needed and deliver them back. I absolutely love that they always add such a nice touch to everything by including a condolences card, a paw print plaque of your babies paw and little plaque that you can have engraved (on your own accord,later). They also included a little piece of a plant that I have placed in the picture frame with my beloved animals. It's really the little things that mattered. This current situation with my animal passing I found comfort in knowing I could safely set my baby aside and leave for try and continue my day and know she would be carefully picked up and removed with care before I returned home for the day with my kids. I am very thankful for all the things they did to make my difficult time easier. Thank you.

Jackie Gurley

2023-05

I can not express how grateful I am! We lost our boy early Sunday morning. It was very comforting to know that he was laid to rest in the compassionate caring hands of Chris. They are very detailed and took exceptional care of us. When the time arises that we need their services again, without hesitation we will be calling them!

Daniel Spangler

2018-05

There are not enough amazing words to describe how great they took care of us and our furry family member. My service dog of 15 years, Spanky, finally lost his battle with kidney disease, so we helped him cross the Rainbow Bridge. On that day, we had family coming in from out of town to say goodbye. Naturally, they were a little behind schedule. Angie from SPC was there on time, and so I asked if we could delay the procedure and pickup for a little while. She agreed, even though she had other work to do. This says a lot for the care and compassion they have for the families they work with. After they took Spanky, we had excellent communication with Angie and how things were going to work. The entire process was exceptional! This is an incredibly emotional time for everyone, and SPC does everything they can to make it easier!Sincerely,Dan SpanglerUSMC Ret.

Rachel Heller

2023-07

A couple of weeks ago, I lost my little girl Carly at the age of 16. The owners and staff at Southeastern Pet Cremation were so professional and compassionate during the whole process, and I knew Carly was going to be taken care of with love and respect. Southeastern Pet Cremation will always have my business. Thank you again Mike and team!

Lucinda Reece

2023-05

William and Chris with Southeastern Pet Creamation along with the rest of the staff are phenomenal! My world was turned upside down when my beloved cat a.k.a family member passed. They treated her with great care and dignity the entire time. The comfort and compassion they provided me was top notch. If I could leave 10 stars I would. The facility is the best around and I highly recommend them. Thank you again Chris and Will!!!

Monique Lerch

2019-05

Unbelievable accommodating to my wishes. They were so respectful and unjudgenental. I feel very fortunate to have been able to participate in my sweet boy Andre's final step in this world last night. Not that it would have mattered but the price was very competitive to what the vet had quoted me. Please use these guys, they're great!

Janet Butler

2023-05

I was heartbroken and disappointed with the services Southeastern pet cremation provided. I laid my beloved baby down and was so upset and wasn't thinking and the vets office said Southeastern could take care of her and i agreed not thinking to request or take her to Perkins Goodbye Hugs Pet Cremation Service in Dutch square. When i got my baby back it was like she was an after thought. Generic Card with her name penciled in on it. Name tag was inside the card (not engraved) . Perkins Goodbye Hugs Pet Cremation definitely shows more compassion and love . You guys need to do better ! Its a business for you and a dollar ........ for Me it was my baby !!!!

Jenna ingram

2023-05

Unfortunately, I had to say goodbye to my cat Vincent. The vet that I went to uses Southeastern Cremation and I wasn't sure what to expect. I was very pleased with their services. I feel like my cat was treated respectfully and that made a difference during a time of loss. Thank you!

Billie Torrence

2022-05

I can not say enough how thankful I am for Southeastern Pet Cremation. Our Old English Bulldog Diesel passed away unexpectedly in our arms. We were lost as to the next step. Thank goodness for Southeastern being available 24 hours a day. It was 7 o'lock in the evening and they drove an hour to where we were and pick our baby up. They were very compassionate, patient and respectful with handling him. Plus, they drove the hour back the very next day to bring our precious boy back to us in a beautiful wooden urn and an impression of his paw so that we will always have him with us. I can not thank them enough.❤

Travis Ray

2023-05

I received my dogs ashes back, and was simply blown away at the quality. The box the ashes are in, the included clay paw imprint, all of it was so much better than I expected. You can tell they wanted to make sure your pet was well taken care of. Thank you, SEPC.

Michelle Espinoza

2023-05

Our sweet cat of 17 years passed away on Sunday. Chris treated her like nothing short of family. He was kind and compassionate from our initial call to when we left. We opted to stay and wait and had our cat back within the hour. Highly recommend.

Sydney Groenendaal

2022-05

Our family dog of 16 years was peacefully laid to rest a few days ago. We were able to have a wonderful vet service come into our home and let her pass peacefully. However, I was really disgusted when southeastern came to pick her up. The employee was kind, but they out our beloved dog in the back of a pick up truck like road kill. When we asked why she could not be situated in the vehicle the response was “it’s company policy and the owners don’t like that”. As a client and someone who just lost a family member I don’t like my dog being out into the back of a pick up truck. This should be made aware and I would have much rather transported her myself.Another dog that I had passed last year at the emergency vet and they use southeastern. It upsets me incredibly much that she was more than likely treated this way or put into the back of a pick up with other dogs you may have passed that night. As a company, maybe selling the truck and investing in a small van that you can create secure compartments and show compassion for peoples pets who have just passed would help with rapport in the future.

Annette Groenendaal

2022-05

I had to have my 16 year old girl put to sleep 2 days ago. The vet came to my house and it was done with great care. Then the man came from the crematorium to take her to be cremated. He carefully wrapped her up then carried her out and put her in the bed of the truck. It was an access truck so there were seats behind the driver. I asked that my dog be put inside the truck and the driver said the owner did not want the remains inside of the truck and she had to ride in the bed. This has bothered me ever since. It shows no compassion for either the pet or the owner. It makes me wonder how she was treated when she was at their facility. I’ll never know and I will also never use them again.

Robert

2024-03

Kara was very kind and went out of her way to return my dog's ashes to me. Thank you, Kara.

Joseph Aparicio

2022-05

The staff was so caring and understanding during our most difficult time. We stayed during the process and received our beloved pet Moco within an hour in a beautiful urn, a hardened clay impression of his paw, a card expressing their condolences for our loss and a branch of rosemary all in a nice green paper bag. Thank you so much Southeastern Pet Cremation.

Kyle Blalock

2019-05

We had to say goodbye to our sweet Westie recently. Our veterenarian's office, Porters Neck Vet, coordinated with Southeastern Pet Cremation to have her remains picked up from their office and cremated. I picked up her urn this morning from the vets office and could not be more happy. The turn-around time was very fast. The urn is beautiful as is the sweet card and our girls footprint forever memorialized in clay. We felt at ease knowing that our dogs remains were well cared for and most importantly, respected.We were prepared to pay whatever the cost and were very surprised at how affordable the service was. Without a doubt, I would use their services again.

qwaysadilla

2023-06

you all went above and beyond my expectations. i thought i would get my little girls remains back in a cardboard box. instead i received a small urn and a slab with her prints on it. thank you so much this really has been hard and it means a lot to me.

Tesla 455

2022-05

I just wanted to say thank you so much for the note and taking care of my loki, he meant so much to me, thank you for the gifts along with the beautiful box my baby is in, Brings me such peace of mind. This is the closure I needed. This is the first time I’ve gotten a animal cremated. The amount of comfort I feel knowing that he was taken care of with respect brings me so much peace of mind. I can’t thank you enough. I’m glad he was able to come back to me in a timely manner. You guys are wonderful. Thank you for all the work you do.

Ashley Lander

2021-05

Absolutely wonderful. They came and got our dog ( we live over an hour from tbem) and brought her back home to us the next day. I was expecting to get her back in a bo0x but she came in a beautiful wood box with a piece we could get engraved also a beautiful card and a plaster paw print with her name and owners name. They were extremely nice and sympathetic. I will be using them for all future losses. Thank you for running such a wonderful business and caring for your clients and their fur babies.

Sharon Wingate

2020-05

We are a family with 4 dogs...2.are brother and sister, Harper was diagnosed not long ago with congestive heart, out of the blue we lost him early Sunday morning. I contacted Southeastern Pet Crematory in Wilmington, they came out to the house, an hour away, picked up Harper, brought him back on Tues. The presentation was beyond any expectations. The wooden box is beautiful, along with a plaster paw print, a card. The folks at Southeastern Pet crematory made this experience as pleasant as possibly given the sad circumstances. I highly recommend this company, their compassion is shown in the service they provide, along with a very reasonable price. Thank you Southeastern Pet crematory.

Betty Fryman

2020-05

My sweet kitty Coco died last night. We are fairly new to the area but i googled crematoriums and found that this company had really nice reviews. I was surprized on a holiday weekend that they were still open 24 hour a day. I spoke with Evan and he was so nice. He has a nice calming voice. He told us they could pick up and deliver but I felt like driving my kitty there. It was a little hidden but very nice operation. I found it to be very serene and Evan was very considerate. He said he would have Coco ready for us in a hour and a half and she was. A very pleasant experience considering the circumstances.

Legare Simpson

2019-05

After 16 years, my little loving companion Louie was laid to rest. It was by far the hardest thing I have ever gone through. I never kenneled him and he was rarely away from me so I really didn't want to send him away with the vet and wait for his ashes to return. After some research, I found Southeastern and read that they encourage owners to be there if they wanted to. I knew I wanted to. The experience gave me a sense of closure that I needed. Louie was treated with respect and love and we were treated with tenderness and understanding. In the end, I brought Louie home with me. I would highly recommend Southeastern...they made an extremely sad loss just a bit more bearable.

Anna Brothers

2018-05

I was absolutely devastated leaving the vet without my sweet best friend. Our vet took care of the cremation, I was so distraught I just trusted them. When I got everything back, I not only cried for Carl, but at what an absolutely beautiful job they had done. He was my first pet so I didn't know what to expect, but they impressed me beyond words. Thank you for handling my sweet Carl with such care.

Camden

2020-05

My little girl Alta unexpectedly passed away December 9, 2019. I’m moving back to Utah in January of next year, and wanted my little girl to come with me so we contacted Southeastern Pet Cremation. They were prompt at returning the phone call and very informative of the prices and process. I have never had a pet cremated but it most definitely helps with the grieving process and now she can forever stay with me wherever I go. I am truly appreciative of their services and their sympathy given. I will forever recommend Southeastern Pet Cremation to my family and friends. Thank you again for what you do.

Bryden Manning

2019-05

Southeastern handled my dog's remains. Since I made arrangements through the emergency vet in Wilmington I expected nothing other than to have his ashes returned to me. What I got was a plaster paw print with his name and date, a beautiful wooden box with a metal nameplate that can be engraved and a thoughtful card. Nothing stops the grief of losing a beloved pet but the lovely and respectful way Southeastern handled things touched my heart and eased my sorrow.

Amy Williams

2021-05

You guys did such a beautiful job. This has been such a painful week for us but you treated my Bessie Lou with such care and compassion. I am happy to have her back home with us now and will treasure the paw print impression you made for us prior to her cremation. Thank you so much!