Atlantic Animal Hospital and Pet Care Resort

Jennifer Kostyal

2024-04

Atlantic Hospital is truly the most loving and totally efficient vet office I have ever been too! Mr. Cheese, our frenchie, has been their patient for 5 years and they have been so awesome with his every need. Our family highly recommends Atlantic Hospital and Pet Resort! The staff is always so loving and makes Mr Cheese feel so loved and special. They always take their time with my many questions and their advice has always worked. Mr. Cheese has had surgery at Atlantic hospital and we felt so comfortable with Dr Rohr as his surgeon. However, all the vets are amazing and have been such a blessing!

Eve Rivera

2024-04

Had an appointment today for all three of my dogs new patients. The appointment was at 2:30. When I made my appointments I explained to them in the very beginning that one of my dogs was extremely sick and is having surgery next week and was having a hard time breathing. They let us sit in the waiting room for 20 minutes. The only time I was approached was when she asked me about fecal tests or vaccine. I asked her to please check the records to see if my dogs had those tests or shots. When I asked what the Bordetella shot was for I was told it was for respiratory issues and was for dogs that get boarded. None of my dogs have ever been boarded or have gone to any kind of daycare. The lady at the front desk was talking to a couple that were checking out and were discussing how everyone should really get it. One of my dogs is 16 and I think we’ve done ok without it. So I felt like I was being shamed because we chose not to get it. This is not a good feeling when you are looking for a vet to take care of your dogs. No one even apologized for how much time it was taking, never approached us and said sorry we’re running late and when we got up to walk out, she said oh well do you want me to go and check in the back and see if they’re ready for you? I had to pay $65 for each dog just to make the appointment so because we left I lost that money. Definitely not a good fit, please use caution before making an appointment here.

Jessica Yaeger

2023-12

I’ve had bad experiences at other vets in Wilmington and was really nervous to try out another. I am SO glad I did. Atlantic Animal Hospital was an amazing experience from start to finish. The front desk staff are very friendly and the vet tech and vet were both super patient, helpful, and kind. Will only be going here from now on!

Marcee Finn

2024-02

Been coming here for years, but unfortunately will not be coming back to this facility and will be seeking care for my dog elsewhere.I live 45 minutes away, called them to tell them I would be a couple minutes late because of Wilmington traffic. Walk in at 11:02 after holding the door for the UPS man and waiting on him to park in their small parking lot. Checked in with front desk lady. Confirmed everything my dog needed and upgraded to get additional blood work as they suggested, purchasing other meds, etc... Sat down after a 6 minute check in process and then was told a few minutes later they have another appointment coming in in 10 minutes that because I was 15 mins late they couldn't see me today. All of the years I have been coming here, my dog is just another number to these people.

Sandra Brock

2023-12

Horrible experience. Do your research and go elsewhere. Treated like dirt after spending over $1600.00. No refund given after changing the price of services after dropping dog off for surgery and overcharging after the tumor removal, dental cleaning and sealant. Zero compassion. Poor customer service and will never return calls they only respond via email. They just want the money and did nothing to help me after complaining for a week about my bill and how I was overcharged and treated like dirt. Facility increase in fees after being quoted a month ago for surgery and they inform me at 8am the day I showed up to drop my dog off for surgery. Nightmare is how I would describe my entire experience.Check your bill!!!!

Carmen Westra

2020-05

My mother has been taking her pup Jett to Atlantic Animal hospital for a few years and when I came to dog sit for her on Monday, my pup Lola got very sick. The staff was so efficient and was able to see Lola right away. Everyone there was very kind and made sure to give my pup Lola the best care. Would definitley come back if I lived locally, but glad that my mom takes her pup there!!

Brian Mitchell

2023-05

Terrible experience, I will never take my pets there again. I have been going there for almost 10 years and had an appointment for both of my dogs to get updated on shots and groomed. I had an emergency work item pop up the morning of the appointment so I called to reschedule. They told me I would be charged a no-show fee for both pets and had zero compassion for my situation. I rearranged my schedule and took my dogs in to avoid the $130 charge. I was treated very rudely and made to wait an in ordinate amount of time when there was no one else in the lobby. Once I went back, they told me I would have to wait for two hours. I was unable to do that and asked if I could come back and pick up the dogs. To do that they were going to require over $1000 worth of shots. I took my dogs and have since been to another vet with much better customer service and appreciation for loyalty. They seem to have changed their mindset from taking care of animals to a production line profit center. Very sad, I would stay away from this vet.

Screen Share

2023-05

Very sad, been with them for a while. I will now going to be transferring all my animals to another hospital... Rip off hospital... they want teath cleaning done on a puppy which is over $500... shots cost double compare to other hospitals here in town.... they keep pushing you to do all this procedures and even trying to sell you insurance.... unbelievable. Oh and don't forget to cancel your appointment 24 hours prior because they're going to charge you $55 fee for no show. Thats twice more at any hospital as a Human.... but we're talking about animal here..

Maureen Blake

2022-05

We recently moved here and our sweet little 16 year old toy poodle was very ill with kidney failure. Sophia couldn't see, could barely hear and had arthritis quite badly. Atlantic Animal Hospital took very good care of her and when it came time to put her down, they were so very caring and compassionate! I can't say enough about how Dr Parish took care of her and my husband and I really appreciated her kindness. I recommend Atlantic Animal Hospital highly!

Mandy Hooper

2017-05

Don't lose your animal like I did. I took my cat, Hallie, here because my husband said wonderful things about this vet. I wasn't sold on my current vet, so why not. Well my first appt after a physical, I decided to get her teeth cleaned in Feb 2015. Up until this point, Hallie a 9 year old tabby had been perfectly healthy all her life. Hallie ended up flat lining on the table and they were able to resuscitate her. Happy to have her back, the vet gave me one, maybe two, antibiotics to take home in case of infection. A few months went by, Hallie slowly began to lose weight, vomit and not eat. I took her back to the vet in July and Hallie had lost a third of her weight. I paid for an ultrasound and blood work. The vet could not come to any conclusion besides late stage Lymphoma (which wouldn't make sense since it was a rapid decline) or IBD. Hallie was put on an anti-inflammatory to treat IBD. One year since her teeth cleaning, Hallie was on her death bed having lost half her initial weight and barely eating. To try anything, I suggested an antibiotic to the vet. Of course, after consenting to long extensive tests suggested by the vet, that still found nothing. The antibiotic turned things around for Hallie. She perked up and gained some weight back. This led me to believe Hallie had an infection and the vet never suggested such. I had to diagnose my own animal. I believe, Hallie had got an infection the day she went in to get her teeth cleaned. The antibiotic and anti-inflammatory bought Hallie time. The infection had already done the damage to her body for an entire year before getting treated. Hallie made it one more year until Feb 2017. She didn't have Lymphoma lasting 2 years with those symptoms plus an antibiotic wouldn't do anything for cancer. I believe, she had infection in her intestines and in the end couldn't eat anymore. Maybe, if the vet would have suggested an infection and antibiotic from the beginning (July 2015), she might still be here. I would not recommend this vet to anyone.

Gina Wright

2021-05

They're always very kind and very sweet towards our dog Luna who absolutely loves going here (I think she just thinks she comes to get attention and love). Prices are reasonable and everyone is very knowledgeable including the women and the front desk. Very happy to make this our normal vet for our baby. (Edit) Knowing that your normal vet is also an animal hospital so if anything goes wrong they'll have your pets records is extremely important to me and my family. Atlantic Animal Hospital is still the best vet and town and I'd recommend them to anyone.

Bill Archer

2018-05

We went here for the first time with out 18 year old Papillon, Demi, who had stopped eating (very dangerous in the smaller breeds), and the snow storm caused many of the Vets (our regular one, included) were closed down. We called, and A.A.H. took us in. They gave us some medicine, after a few tests to make sure that there were no other problems.

Rachel Thompson

2023-05

I had the worst customer experience with this vet last night . I was going out of town and requested for the vet to fax over my dogs prescription to petsmart for his food so he can eat bc he is so sensitive . They said they would do so . However 40 mins went on as I was still standing in the store waiting for them to fax . I called and talked to Sarah - she said she cannot do it bc I would have to make an appointment for his check up . So ridiculous he has been on this food forever - I finally got her to agree after much back and fourth to set up an appointment but to still send over the prescription so my dog could eat without getting sick . It took another 30 mins for her to get back to tell me I had a no show in 2019? She could not give me any detail about that missed appointment. I have been a loyal customer to them and never missed appointment. I paid to move on and get the food - they kept saying they sent it over . Never sent it over then claimed they had the wrong number . They were completely immature unprofessional and rude !! Sarah and “Heather the manager “ are going to lose a lot of customers if they act like that on a daily basis ! Horrible - I will no longer be a customer there .

Christine Sibona

2018-05

I have two cats and one dog who are followed and treated at Atlantic Animal Hospital. They all receive thorough and thoughtful care! The exam rooms are spotless and the waiting area is nice; they even offer client treats. All the employees are nice and the vets are tops. M only concern is that my dog was placed on a special diet for allergies and, after following the directions on the package, she gained five pounds over six months--about 1/5 her regular body weight. I thought the issue was mostly due to her breed (beagle) as they tend to gain weight easily. When I expressed concern about her weight and food intake, a tech indicated they "don't recommend following the package instructions." While my dog's allergies are much better, I wish someone had cautioned me about the portion size for the special food as I now have a plump dog. Still, I'd never switch vets as I'm confident in the care my pets receive.

1 Way Struggle Bus

2022-05

Almost 10 years I’ve brought my dog here. Groomer clipped her ear today and had to take my dog to my vet for a quick stitch, but when I got there the groomer gave me the dog and said “sorry they won’t see her as a walk in, they said take your dog to the emergency vet a few miles away”. 3 hours later I’m still sitting here in the emergency vet because very sick animals are in need first. You would think the vet I’ve been paying thousands to over the years would maybe try to accommodate, but clearly not. I’ll be taking both my dogs elsewhere!

ashlyn johnson

2015-05

Wonderful! I called on a Saturday since they were one of the only places open... I told the sweet lady on the phone some symptoms I was experiencing with my dog and asked if I should bring him in. She offered me an appointment that day. I was checked in quickly and the vet was ready right at my appointment time. All of the staff was so friendly and the vet made sure to check with me before performing any x-rays or things that would cost extra. She gave him a very thorough exam and was able to pinpoint the problem quickly. It was a bit pricey, but I'm guessing that was from the x-rays, and as other reviewers mentioned.. ALL vets are going to be pricey. Will be switching my pup over to Atlantic permanently as it's been my best vet experience in Wilmington. Thank you, ladies! :)

Diane Britt

2013-05

I have used Atlantic Animal Hospital since they were in the Landfall Shopping Center. I have loved it from the beginning. The new hospital is wonderful. I have left sick pets in their hospital, once for 4 days and I was allowed to visit and spend time with her. They took excellent care of my dogs.The new groomer, Lori, is the best ever. Her smile alone is worth the visit, but the excellent job she does on my cocker is the best!Their puppy play is very convenient. On a few occasions I have gone out of town for the day and I can leave my dog there from 7 until 7 and I know she's being cared for, is happy, and completely, happily exhausted when I pick her up.I highly recommend them to you. Tell them Diane Britt sent you!

Rose M

2020-05

We have used Atlantic Animal Hospital since we moved down here 16 years ago. They are the best care that any of our dogs have received. I would highly recommend them to anyone, They are very respectful of any decision that needs to be made. We love all the doctors there. Thank you very much Dr Duffy for coming to our house during the hardest decision that we had to make.

Don High

2020-05

Dexter just received excellent and professional care for an intestinal issue and is feeling much better. My dogs (3) and I have been a client since 1998.

Cristy Coiner

2020-05

Can’t say enough about how wonderful these guys are! We’ve been bringing our fur babies to Atlantic Animal Hospital for 4 years, and couldn’t be happier. The friendly and knowledgeable front staff are great. They are prompt and courteous whether you’re walking through the front door, calling with an emergency, or needing to make a boarding reservation. And the doctors are incredible. I’m pretty sure that we’ve seen them all, for different reasons through the years. Not only are they highly competent and really smart professionals, they are so full of compassion and kindness. They never make me feel rushed, but take the time to answer all my questions, and give me all the feedback and information that I need. I absolutely recommend Atlantic Animal Hospital to anyone looking for a 5 star vet for their animal family members.

Lynn Hamilton

2020-05

As a recent transplant to Wilmington, one of my first things to do was to find a vet for my 3 rescue cats - Mosby, Murphy and Jasmine. I feel as if I scored a 10 in finding Atlantic Animal Hospital. They stayed for seven days over the Christmas holiday and were perfectly safe. The vets at AAH are kind, caring and work with you on the care and treatment of your pet. I highly recommend them.

Debbie Goldberg

2021-05

I've been taking my dog to Atlantic Animal Hospital for a couple of years now. I like the actual veterinarian doctors there; but, the staff have been less than friendly. On my last couple of visits, the wait time has been unreasonable despite the fact I made appointments ahead of time. I cannot come in, which I understand because of covid; however, they require you stay in the parking lot. I sat in the parking lot for 2 hours my last visit even though I had made an appointment. The appointment was only for an ear infection follow up and anal glands expressed.

Lindsey Wells

2019-05

To all my pet lovers,Not only is this the best hospital I have found in town but the staff truly cares. I get personal calls from the staff and doctor to ensure we are always on the same page. The doggy daycare is also a huge plus! They learn to know your dog and you see these dogs excited to be there! That’s insanely amazing to me!You won’t be disappointed.

MaryAnn Cardi

2018-05

The doctors and staff are amazing. It not only looks clean..... it smells clean in the building also. We have been going to Atlantic for about 7 years with Sadie ( 8.5 years old from Louisville Human Society) our lady boxer who we just found out has T-cell lymphoma. We are laying out a plan for her health care and wouldn't trust anyone but Atlantic (Dr, Parrish). Dr. Parrish also treated our sly boy boxer, Clyde ( 6 year old we think was from Carolina Boxer Rescue) with his treat of heart worms and mast cell cancer. We are forever grateful for their amazing bedside manners and expert care. I know they truly care about our pets.I recommend them to everyone I know with a fur family member.

nicole grubb

2019-05

I take my pup here for doggy day care (and his vet needs as well) and the staff is amazing! My puppy was scared of everything when I first got him and I was nervous leaving him in a new place (but I hated leaving him alone all day since I work full time) but they made me extremely comfortable with my decision to take him there. They explained his daybto day and he gets SO EXCITED when we pull in the parking lot! It’s also very convenient because I work on Sir Tyler drive as well! I will definitely be recommending their services to all my fur baby Mom friends!

Denise Nelson

2019-05

We recently had to make the heartbreaking decision to put down one of our senior dogs. While that couldn't be easy under any circumstances, the vets and staff at Atlantic Animal Hospital could not have been more kind and caring. They came to our home which made it more peaceful and the next day we received a delivery of a rose and sympathy card. When my husband took our other dog in for medication, we received another sympathy card signed by most of the staff. So compassionate and very appreciated!

Allison LaRhette

2015-05

My husband and I brought our dog for her first visit to Atlantic Animal Hospital & Pet Care resort and we are now looking forward to bringing our other 3 animals for their check ups. Having recently moved to Wilmington we had many choices to choose from for our pet care. After reading reviews and doing a little research I chose this facility and I am so glad we did.Our dog Lacey adopted us to be her family. She is a little leery around strangers however the assistant Michelle and the vet we saw, Dr. Rohrer were absolutely wonderful. They treated her with affection and talked to her as if she was their dog. The snacks they gave her probably helped too. :-)If you're searching for a great facility that offers everything you could possibly need for your pet, choose this facility, you'll be glad you did. I know I am!

Marcia Fuller

2017-05

We have been going to Atlantic for three years now. The doctors are great - patient, available, and caring. Our older dog was well cared for here and now our new puppy is too!Our puppy loves the doggie daycare! He is so excited to go and happy when I pick him up after a day of play!

Kimi Dew

2020-05

I would send anyone to Atlantic Vet.! After diagnosing my poodle with renal failure when I had been to another vet in town and one in Chapel Hill, Dr. Roher and her team have always done there very best to care for my animals. I believe she and her team are top notch veterinarians and they do business with the pet and owner in mind. I can only say the very best about this wonderful veterinarian!

Megan MacDaniel

2015-05

Atlantic Animal Hospital changed the way we thought of our vet experience! We heard about them through a family friend when we were in need of a second opinion for our dog and after visiting once, never looked back! Dr. Parish has been an excellent vet for our ten year old lab and I feel that due to her guidance and care, he is as healthy as we could ever ask for. I would totally recommend Atlantic Animal Hospital to everyone! Thank you for coming to our rescue many years ago!