Food Lion

Adam Evans

2024-03

3/8/24Walked in to do some shopping. And in order to get into the store I had to walk through a cloud of cigarette smoke as 4 employees were standing within 5 feet of the entrance, all lit up. Had my wife been with me it would have triggered her asthma to the point of needing her inhaler. As a former smoker it was triggering for me. But most importantly, it is the single worst first impression of customer service any business could ever present. Employees who have worked for me have been fired for exactly this reason. This is not something new.Teach your employees to be courteous. Because this sucks.

Matthew Hoosier

2024-02

Rylan is the reason for this bad review. If I could give them zero stars I would. Rylan was terrible at customer service. I explained to him briefly that I need him to go ahead and make my transaction. Well he immediately turn away and instead of helping me. When my girl had already explained we were both doing the same thing before he had even started her transaction. So instead of him helping us like I asked him the woman at the register beside him needed help with a customer that was not his. And even tho he blew me off he still couldn’t help his co worker with what she needed. and instead of coming back to the register immediately he stepped back away from the register. And at that point I was super un happy with my service. I will be calling corporate tomorrow. Because that is unacceptable. He could’ve told her “just a minute let me finish helping them”. Because like I mentioned earlier. My girl had already let him know we were both there for the same thing. But someone needs to train him on customer service. There was literally no one in line after us. So we would’ve been on our way. It seem he had a bit of an attitude and intentionally had me waiting.

Ty Jade

2024-04

I usually come to this food lion because it’s close to my job. I went in to get dish supplies and when I went to the cashier the lady named Michelle snatched the bag out my hand when I wanted to exchange an item. I am displeased with the service and disappointed

Deanna Nailor

2023-12

Prices are freaking crazy! Shelves are not stocked adequately. 1 register open and clueless individuals trying to figure out self checkout. IT IS VERY STRESSFUL TO EVEN ATTEMPT TO SHOP HERE

Hollie Phillips

2023-11

I have been coming to this food lion for a year and a half, most employees know me since I work in the same shopping center. I’ve never had a problem with anything or anyone in this store. I prefer self check out unless I see any of my favorite cashiers. Well I just left food lion, I had a cart full of groceries and went to self check out as I always do. Apparently a new grocery manager, by the name of Nolan Martin, thought since I used self check out with so many groceries I couldn’t possibly be able to afford my groceries and came up behind us after scanning some food lion brand ziplock bags, a $3 box, and put his hands on his hips and loudly said “oh, so we going to play this game today?” With a smile on his face. When we looked confused he smiled even bigger and said we didn’t scan our bags. Which I clearly pointed out in big letters on the screen in front of me said ‘FL slider bags’. Do you think he apologized? No. His only defense was he didn’t hear it beep. Personally, if I thought someone was intentionally not scanning items, I would first of all, make sure I’m not mistaken by looking at the screen and matching to items in the cart! Because if he had simply looked at the screen before embarrassing not only me and my fiancé, but my fiancés grandmother as well!!! I completely understand wanting to make sure nobody steals, but if your assumptions are wrong, be a decent human being and freaking apologize for embarrassing a very loyal customer! Being new, is absolutely no excuse. He kept a smile on his face the entire time, as if it was a game. I’ve never been so embarrassed and disrespected at this location and I do expect a response to this incident. It wouldn’t even be a problem had he treated the situation with more professionalism and respect, especially after realizing he was very wrong! Depending on how this is handled I’ll change my review, as I said, I’ve never had any issues with anything or anyone, and have always been treated with kindness and respect from all other employees except for Mr. Nolan Martin.

William B

2023-09

Went in there for first time and store was clean and employees friendly. The produce area was well stocked and better than any Food Lion I ever had been into plus the produce manager (think his name is Gino) was very helpful and courteous when I asked if they can provide bulk fruits for an upcoming event we are having.

Amanda Barbour

2023-05

I highly recommend avoiding produce from any grocery store that thinks significant amounts of mold in center displays are acceptable.

Wandee Norwood

2018-05

This place makes you feel welcomed! remodeled and looking good ! Sampling TECATE light beer , once sip and it will be easy for you to see why it's the fastest growing Mexican beer right now. Light without compromising the taste. The right balance of malt and hops. Bold yet smooth with citrus aroma makes it "of many" ONE! Good for boxing Fight nights or back yard BBQ's.

DC TECH

2023-10

Clean, average sized Food Lion. I wish they had more of the features of the larger stores (and HT, Lowes Foods, Publix, etc), but this is clearly one of the better Food Lions in the Greater Triad area. Any time I have come through here, the employees are always friendly and helpful. Lines are short to non-existent. To be fair I go when I know there is the least traffic in the store. Have not had to return any food. Stock is kept orderly, and is clearly managed by an experienced individual/management staff. I am VERY picky about which grocery stores I go to. I mean it's FOOD (THAT YOU EAT)... I have standards. This Food Lion location definitely meets those standards. Coming through the east side of Guilford County, this is easily accessible from the highway, and MANY other stores and services are all in one place around it.I took 1 star because they don't really have a great selection of ready to eat food. It is in a strip mall configuration, so expanding the store really isn't an option. The sq ft issue cannot be remedied, but I would encourage the management to up their game when it comes to catering to people who don't want fast food, but don't have time to cook. Healthy stuff, fresh stuff, heat-it-eat-it, etc. You would get a lot more lunch/dinner traffic from contractors and local businesses. Just my 2 cents.

gharvell0693

2023-06

The crew that was stocking tonight were extremely rude to multiple customers shopping, as well as would continue to stand in the way even when asked to politely slide to the left or right just for us to grab something. We didn’t ask them to ever leave the area or stop working, but it’s not too much to ask for common courtesy when someone asks nicely just to grab one thing to just lean over a few inches. Management seriously needs to teach basic people and customer service skills.

Johnny Carpenter

2024-02

Very clean location, ease of access of products.

Lenore

2024-03

Prices to high try to only go in an emergency because it's local and opened till 11 p.m.

Shrek Fan

2023-12

Very polite workers and really good location. I recommend this food lion.

Jermique N

2023-06

We went to food lion to pick up a few items for making sandwiches and snack foods for my daughter's lunch. I was able to find everything I needed. Went through self checkout quickly and be about my way.

Rodney Smithers

2024-01

The location works for me and the hrs are great. Friendly people working here.

AmberLynn

2021-05

I have been going here for years and it has that small town country feel, all staff are friendly and the store itself is very neat clean and well stocked, now because we are in pandemic they are short on necessities but never completely out.

Patricia West

2023-06

The employees manning the checkouts are always very friendly and helpful, however Leroy who was in charge Sunday morning was extremely unhelpful. I needed help at the service desk, but he said he had to do inventory. Priorities need to be realigned at this location.

Jan Clay

2023-05

The employee monitoring the self check out was so helpful and friendly. The cart gentleman wished me a good day as he collected cars. Very pleasant experience.

Alba Mendoza-Allen

2023-05

I live in Greensboro so I normally do not shop at this food Lion. I have to say that the experience there was amazing.I was helped by a young man named Luke, I just asked him where the milk was located and he didn't just tell me, he actually escorted me to the milk,asked me what brand and what type of milk, then actually grabbed it for me and handed it to me. That's customer service that you don't see anymore so his manager should give him some praise and hire more like him.

Michele Smith

2023-10

Very convenient to our neighborhood for basic needs. They offer specials on fruit frequently.

Dennis Cobb

2024-02

Good prices and a great selection. I'm always greeted by a cheerful face and they're more than helpful when I need it.

Richard Jackson

2023-05

My favorite convenient grocery store. It doesn’t have all the bells and whistles of the newer stores, but definitely the basics to sustain any family! They’re innovative with the space and staff that they have. My first choice always!

Tina Parker

2024-04

Didn't have my grapefruit in a jug

Bobby Personius

2019-05

This is our "go to" grocery store. It's convenient, affordable and the employees are pretty decent overall. The recently completed renovations have made it even nicer. They have a couple of REALLY nice cashier's we try to go too if they happen to be working we don't really have a problem with any of them.

Barbara Mahler

2022-05

Shelves are never stocked. In fact many are empty. I can’t even get a quart of milk.Meat is very poor quality. There’s never anyone in management to complain to. It’s really a pitiful store. Doll General is better stocked.

Crystal Leigh

2024-03

Friendly employees...store clean

Jeff Egerton

2023-05

It's ok. The employees are usually helpful. New cashiers are efficient, except the one guy who likes to actually toss items into the bags.

James Lawless

2023-09

Most times, They have what I need. I hate that they have become Walmart wanting people to do self check out.

Judith Bradley

2021-05

Convenient for me. Good sales. A number of cashier's have really bad attitudes. Too bad. I often wonder if I should drive further just to avoid feeling like I am annoying them just by being there. Bad for business.

Robert Swiggett

2022-05

I was coming back from a long trip to Tennessee as as usual before you get home you need to go by the grocery store to restock and I hate to go backwards with it is short of where I live and it is excellent place to shop convenient wonderful staff I was actually looking for a product and the person that was the manager I expect came out and probably she was ready to close but help me thoroughly and showed me the product that I needed I got four packages of it I didn't know where I'd find another one that's the kind of service that that food line provides