CVS

Barbara Jones

2023-12

Brandy is the person at checkout that also greeted me with the biggest smile when entering the store. What made this even more enjoyable was the timing. It was the evening before Thanksgiving Day when most employees want to be home. It was the Best customer service I’ve gotten. Amazing! Thanks Brandy.You did your job beyond expectations,Barbara .

Carol Byrnes

2024-04

David was very prompt and polite. He approached me as I was headed for the self pay. I was shocked!! I always use self pay & I have never had anyone offer to help no matter where I'm shopping. He is very polite.

Christina Alford

2023-12

What is supposed to be a convenience for those of us who live in Whitsett is instead an active annoyance. Don’t even bother with this CVS - just pretend it isn’t here and go to the location on University, where they’ll direct you anyway if you need the following that they advertise:1. A passport photo (their camera is broken)2. A timely UPS pick-up (mine sat for 4 days before they handed it over)3. Any trace of intelligence or urgency beyond the pharmacy.4. Reliability of any sort.Pharmacy is fine, though the communication between the app and store is sometimes unreliable, so call ahead.

Johnny’s Channel

2023-05

Got my prescription filled today. Excellent Service , Excellent Pharmacist , Excellent staff. We’ve been coming here for years, and its always been pleasant.

Gina Lindley

2023-05

I'm unsure why your hours state you open at 8:00am and when I get there Saturday at 8:18, the drive-thru is closed. On top of that, this CVS looks run down and the signs are so faded that you can't read them. When I pulled up to the window, that's where I saw the sign that stated you open at 8:00. I don't get it.So now I'm getting texts about picking up my RX when I tried to do that Saturday.BUT I use this CVS because it's close and Aaron is awesome!

J Z

2024-04

The drive-through time is absolutely horrible. Generally, about 45 minutes. Inside at the pharmacy is not much better.

Lindsay Casebier

2022-05

I've been going to this CVS for the last 7 years and haven't ever had a bad experience. Every time I'm here, I consistently see customers being SO rude to staff, especially in the pharmacy. I don't know how they're able to hold their tongue and keep good attitudes, but they do. Huge props. CVS customers, please do better 🙄

Kristina Hall

2022-05

I would give this absolutely 0 stars if I could. I took my daughter to cvs to get the covid test & her appointment was at 2:50, we get there at 2:40 & wait in line for 40 minutes only having 2 cars be helped & gone, so I call & speak to a guy in the pharmacy and ask if my daughters appointment was going to be cancelled due to the line not moving at all. He says no, but after the call they took care of the person that had been sitting at the window all this time. Finally, one car left in front of me awaiting to be helped. This has always been the pharmacy I have used since 2014 but they have gone down hill tremendously between somehow my insurance info constantly being deleted out of their system to now sitting in a drive line for 53 minutes. Now whether or not it is the employees or the people in the line that just don’t get basic instructions & able to keep things moving is to be determined. The lady helping was nice so not trashing her or any employees, just the system.

Heather A

2024-01

This place is mad expensive now. I can't believe people actually spend money here compared to other places now. Lower your prices... I'm surprised they still open.

Freida Slaves

2022-05

I’ve been going to this pharmacy for 3 years, including all of my family. It has been rough and the wait times have honestly tripled but I can’t help but feel for the employees that work there, honestly do not know how they are doing it. I usually go through the drive-thru and now the lines are all the way out to the street. Seriously, I don’t understand why CVS is adding Covid testing and Covid shots and boosters and not amp up their staffing. Maybe if the review below me Kristina Hall had a brain cell, she would realize that the staff is trying their best. They all work very hard. Thank you to all of them, and I would continue to be a KIND HUMAN BEING to them them because THEY ARE HUMAN. And if anyone has a problem take it up with corporate or switch to a different pharmacy.

William Craft

2023-05

CVS has lots of items to sell. It has a pharmacy in the back slots of brands. Often finding where things are required talking to an employee. CVS has many specials and their pricing policies can be confusing and requires attention to detail.

D McIntosh

2021-05

Hope my experience will help someone else. Doctor sent in an update to one of my medicines increasing the amount I take. Went to drive-thru today to pick up medicine. After I had paid looked at the prescription and was the wrong milligrams. Told cashier that doctor had changed-she checked and they had the new prescription in the system but evidently didn't bother to check before refilling. Was told they were really busy so I would have to come back to pick up the Correct Prescription. Was told perhaps 2 hours but definitely today. Almost 4 hours later nothing. No one apologized for their error or attempted to correct it while I was there. No assurance that they would check to see how it happened or that any attempt would be made to make sure that it did not happen again. If you do use this pharmacy please be sure to check your prescription.

Greg Martin

2024-04

Great place to shop !!!!!! Always a pleasure to shop. Management is the best!!

Domenic Marotta

2020-05

This CVS does not even deserve a 1 star.They are extremely disorganized. You drop off a waiting medication and they never call your name. They are rude and act all embarrassed when you call them on it.I would avoid this CVS at all costs.Miserable service, uncaring people.STAY AWAY. BAD SERVICE.....

Sandra Mannaravalappil

2019-05

The people are very helpful but i have been treated terribly by A. GRAHAM a floating pharmacist. She closed early the night before the blizzard. She was still on the clock refused to give my prescription. Told me to go to cvs on church street. They couldn't cGive them to and she knew. She was just being nasty. I then had to drive through the blizzard Sunday morning so i could get my prescriptions. The pharmacist on church st said she was wrong and should not have closed early and she should have given to me as they should not be interrupted

Scott Allred

2021-05

Literally the slowest pharmacy I’ve ever used. Ever since Midtown closed, I’ve had to go here. They don’t care, your a number to them and I’ve had it. Going to switch everything to Burlington and drive the 20 minutes. It will still be quicker than this place. Don’t go here!!! Go somewhere where they actually want your business.

Rubio NC

2022-05

Spoke with the pharmacist named Jennifer and had questions about my meds. She was rude and acted like I was bothering her. Then she just hung up on me in the middle of one of my questions. Just don’t understand why folks are allowed to act like that. Very disappointing

Stephen Moore

2021-05

I get my prescriptions filled and all my health aid supplies. Love the pharmacist hereToday I noticed a sign that stated mask were required by LawThis is not a law and they know this.So why state this?Are you trying to intimidate customers?Shame on you

Theresa McKeon

2019-05

I’d give a zero to the pharmacy. After Midtown Pharmacy closed and prescriptions were automatically moved to this CVS...I had them transferred to Walgreens! It’s too bad since it’s across the street from me. Convenience doesn’t trump quality service and efficiency.

Will Pettiford

2021-05

I was a bit confused as to whether this was a rapid or lab testing CVS but the Pharm Tech was really nice. Dont know her name but she was at the window on1/16/21 at 12:00pm. Sorry I was frustrated but thanks. I would go here again if I lived near

Tiffany Mah

2022-05

Spoke to a pharmacist over the phone to get more information on a medications other strengths. She was the rudest and most hateful person ever. Do not recommend.

Nathan Blake

2021-05

Brittany is the best! She always takes care of our family and is so compassionate. Best CVS experience, hands down!

Robert Webb

2022-05

Excellent Service , Excellent Pharmacist , Excellent staff ,I don't know why there are so many bad reviews maybe because it was the customers attitude NOT THE Employees

S C

2020-05

Cashier Kielley was extremely rude and unprofessional. She acted as if I was bothering her and all I was doing was checking out. I will never stop here again.

nc6point

2020-05

Love this CVS I am here every month and as soon as I walk in I get a( Welcome to CVS ! ) pharmacy knows me by name and always go the extra step to make me feel welcome

Nathalie Defrenne

2018-05

Nice spacious location with friendly staff. Place was clean, fully stocked and ample parking. Came for emergency women’s products and left with many coupons for more.

Mika Davis

2020-05

The pharmacist is incredibly caring. She will assist you even when Big Pharma or the insurance company won’t.

Jeff Egerton

2023-05

Overpriced products. Customer service is so-so. Pharmacy is on the ball.

Chris Cook

2020-05

Pharmacy is horrible. Refuses to fill a script I have had filled for over 10 years - wants to talk to doctor first. Not their place as they are not my doctor

Donna Cauthren

2017-05

The best store , very nice peoples , always helpful, love the manager Pam her name, so glad to have cvs so close by , Donna