4.6 (196)
310 N Haywood St, Waynesville, NC 28786
(828) 456-3753
thedoghousewaynesville.com
From the business
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tamara Aull
2023-10
I highly recommend The Dog House! The customer service is top notch, and they have a great selection of dog food, health supplements, and products for your dog. We were in Waynesville for an agility competition and bought my dog's favorite food the first day. Turns out Felisha had a booth at the competition. I asked if she had anything for an itchy ear, she had a product at the store and went back to get me a bottle. I was running low on dog food and asked if she could bring me a bag to the competition, and she did. I give this store a 10+++ in customer service. When you are traveling with your dog's it great to have a store with good healthy products! Thank you Felisha!
Sandra Kangas
2024-02
What a nice place. I love the local feel. That said, their inventory is very robust, and I'm able to find what I need right there. And the staff AND the groomer are so kind and helpful. I am definitely a fan. I take my two greyhounds there about weekly for a nail trim.
S M
2024-04
I'm a huge fan of The Dog House! Excellent selection of our specialty food for our pooch and cats, the grooming group is great, super friendly, and their Food Truck, Woof Street, is amazing! Staff and owners are super friendly and supportive of the local rescue community. Thanks Hunter!
April B.
2024-02
My Lucy baby loves her "spa day" when we come every few weeks. Just to get her nails trimmed and filed. She does so good for them.
Kirby Galarde
2023-08
Love shopping at The Dog House! The staff is always amazing and knowledgeable. They carry all the flavors of our favorite food, Steve's Real Food and so so much more!
Cindy Coan
2024-01
First time to visit The Dog House, and was amazed at all the items they have. They have a big variety of food, leaches, toys and more. I would recommend this place to any dog owner
Sunny C
2021-05
What a great store off the beaten path of downtown Waynesville. I absolutely loved this store literally had everything you wanted for your dog, cat, or bird.
Ashley Martinez
2023-05
We have been going to Michelle for grooming for two years. She is AMAZING! Our pup is quite the handful (she’s a doodle) and I never worry when I drop her off there. Communication, scheduling and customer service is all stellar. I cannot recommend them enough.
Kit Lynch
2023-10
We've been twice and our pupper Brannon loves it. We took him for a bath and new toy today and he walked out happy with a jumbo Kong ball in his mouth.
Johnny Reece
2023-07
We get all of our dog food and supplies from the dog house. Staff is always extra friendly and helpful. They do a wonderful job grooming and trimming my dogs nails.
Jillian Epperson
2023-05
Really loved this pet store! Very friendly people. I was visiting out of state for a week and wanted to come back home with loads of treats and toys to spoil my dog and the selection did not disappoint!
Marge (MAPS)
2023-05
The owner was very informative about the Hemp oil we were buying for our dog that has terrible anxiety, He recommended the best one for her size. But she fights me to give it to her..
Mignon Gainey
2020-05
Awesome owners...great place for any tyoe of pet
Hana Brady
2023-05
I have an 8 month old German Shepherd and this was his first grooming. They were very professional and friendly. They also catered to his needs as he is anxious when he is in a place he isn’t familiar with. He came back looking like such a handsome boy! I would highly recommend this place!
Sarah Richards
2022-05
I love them. So friendly, knowledgeable and helpful. My border collie has a beautiful coat of fur, even more gorgeous since I started buying food there a few months back. Also, super job trimming my hyper puppy's nails. She won't let me trim them, but she will let the ladies there do it.
butch13kassidy
2020-05
Super cute shop! I’ve had cats & dogs my whole life & have researched which foods, toys & treats are best. The Dog House carries all the best brands! The people there were so nice & very helpful. Even the other customers were happy & smiled at each other! Highly recommend!
Jeff Brotherton
2023-10
They're the best around for grooming and supplies. Knowledgeable staff and trained groomers.
Natalie Bayless
2016-05
This business is under new ownership, and has improved dramatically. They carry a broad selection of premium dog and cat foods, and treats. They also have an excellent selection of supplements. Their retail goods are carefully thought out, and in the grooming area they take the time to calm nervous dogs and ensure their well-being. Staff is knowledgeable, polite, friendly, and accommodating. The premises are clean and welcoming. I love this place!
Saundra Lemaster
2022-05
Great staff, awesome store. We took our stinky just adopted hound to The Dog House for a do it yourself bath. Hannah, the manager, couldn’t have been more helpful in helping us get situated and finding a few supplies. The store is very well supplied with high quality items. I wish it were closer.
Barbara Cook
2020-05
Very nice owners and great service! We have taken our dog for grooming for a few years and he is always beautiful when he leaves the shop. Today, he rolled in something outside and was filthy. I called to see if there was any way they might fit him in for a bath. They let me bring my dog right away and did his bath immediately. I really appreciated that they were willing to take him on short notice. Thank you!!
Brooke Rochester
2017-05
We are local and my mother has shopped here for years. Yesterday, I stopped by for the first time to look at some supplies for our new lab puppy. The gentleman that helped us was incredibly helpful and very knowledgeable about the products they carry. We picked a holistic, grain free food based on his recommendation and our dog absolutely loves it. I was thrilled with my first time experience here and will definitely be a repeat customers. I couldn't have asked for better customer service. Keep up the good work! 😊
A
2023-05
Clipped my dogs nails for $11. Great price! They also had the friendliest cat for adoption in the corner.
Ashlee Swafford
2019-05
Love coming here! Very friendly staff. Took my dog to the grooming section of the store and I was extremely pleased! He is a very hyper Australian Shepherd and the prior groomer I used took the electric clippers to him and he was cut up and miserable. I got him today and he look absolutely beautiful and is comfortable. Will be coming back!
byron matthews
2020-05
these friends really care and know about dogs!!! our dog really looks great when she leaves THE DOG HOUSE!!!
Julia Swarthout
2022-05
Took my dog Sadie to get her nails clipped, which is normally a grueling task. These ladies did phenomenal and it only took a few minutes, they were very understanding about her not getting along with other dogs and make sure we got in and out of there with ease! Definitely recommended
Tiffany Melrose
2020-05
They are fabulous, but very expensive!! And it’s $10 extra if you want your dog done quicker. I dislike that... it’s so much money anyway, but having to think of leaving my baby in a cage while you finish the others just because I live on a budget? Unfortunately no one else does a great job like they do...
Thomas W Brennan
2020-05
This is a pet supply store, but it's the most dedicated one I've ever seen, and (last I saw) it had kittens and rabbits to adopt, too! It has food that I've not seen anywhere else, has something called "Colorado Hemp Honey" which is real Honey with CBD oil added to help pets relax, has many chew toys, rawhide, (and rawhide alternative) magnets, animal calendars, etc, and has a stone floor (that I would not recommend going barefoot on) that they said is better for pets to walk on, as it provides better traction for them, because regular floors don't. If you have no pets, but want to see a unique pet store, try this one out!
Tracey Fowler
2018-05
This was my first visit. I was very impressed with the knowledge & helpfulness of the staff. I also felt they had a big variety of dog supplies...so many that I had a hard time choosing what to buy. I will definitely return.
Queen P
2017-05
Their knowledge of the products they carry has always been a great help. We have always have received personalized service from owners and employees. I have done business with them for many years and wouldn't go elsewhere. Big box stores never could compete with the service we have received.
Shane McElrath
2021-05
Cute local spot with great variety. The raw bar is a cool concept.
Monday | 8 AM-5:30 PM |
---|---|
Tuesday | 8 AM-5:30 PM |
Wednesday | 8 AM-5:30 PM |
Thursday | 8 AM-5:30 PM |
Friday | 8 AM-5:30 PM |
Saturday | 10 AM-3 PM |
Sunday | 10 AM-3 PM |
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