O'Reilly Auto Parts

Kimberly Hunter

2023-10

Stopped by to get a new battery for my parent's van. The employee who helped us was a young man named Garrett. He was both knowledgeable & friendly. He got us our battery & even put it on for us!! We had such a great experience, we will definitely return!!! I highly recommend this store. Such great service! 😊

Jennifer Todd

2023-10

Needed new battery and Garrett was so helpful! Very polite, honest and respectful! He helped me get the right battery and installed it in under 20 mins! Thanks for the wonderful service!

Chris Elsa-whateve

2023-09

Great experience with kind professional employees. Store was clean and organized well. Will be my go to store from now on. Thank you!!

Debra Nichols

2023-12

Pleasant employee. High prices. Some sales are good

Amanda Holden

2021-05

One of the cashiers I had that day was really awesome! He was helpful and super friendly! I'm blanking on his name... I think it was Mathew; he said his name was in the Bible.. so there's a few that it could be! Lol. But I think that was it. Anyway, super helpful and super friendly! I'd definitely go back if his customer service was available!

tammy Riggs

2022-05

I've been here a lot. I used to live in this area. Employees are very good...I know some of them but didn't know they were employed there. They helped me a lot today about coolant for my car. Much appreciated. Thanks O'Reilly Auto Parts!

Tom Sweet

2022-05

Conrad was awesome and did a great job of getting what I needed ordered and in store by 11 today (4/1/2022). The military/ Veterans discount is awesome and saves you some money!

James Adéll

2021-05

Excellent customer service...everyone was friendly and extremely helpful, all while wearing masks and social distancing. They located the two batteries I needed for my vehicle and installed them both in a timely manner. I was impressed with the entire experience!

Mckenzie

2022-05

I went into O'Reilly's on 7/19/21 to buy new windshield wipers. Upon entering, I was greeted and asked if I needed any help. David was very friendly and helped me find the correct wiper blades within my price point. He was very knowledgable about which blades had the best quality. He even switched out my old wipers for the new ones. I was there for less than 5 minutes! Service was great and swift!

CSFY, LLC

2019-05

Awesome place..sometimes it takes a while as the cashier handles phones.. going outside and ringing up people. Seems under staffed. I would like to see easier codes to save money like at Advance. The staff are knowledgeable and friendly.

Angelia Kroth

2022-05

I will NEVER step back in this place again. I will order my parts online before I ever use this company again. The people in store is very unprofessional all because I had my advance auto uniform on they decided to make my life hell over a core. They couldn’t just give me my core money back instead they wanted my actual card when it was on my Apple Pay and wouldn’t give me my money back. This is why I won’t work for this company and best believe I’ll never send anyone back here again.

Domonique

2021-05

Met a awesome salesman at here today. I believe his name was Nick, brown skin, salt & pepper beard with brown eyes.Very knowledgeable, attentive & funny. He helped me with windshield wipers & went over different brands. I offered him a tip for putting the wipers on my car but he didn't accept it. I appreciate your help!

Leonard Eugene Warner Jr.

2020-05

Five Star Plus rating O'Reilly Auto Parts I will definitely return and be telling others about my experience. Excellent excellent excellent price merchandising pricing helpful employees management and staff they my shopping experience very enjoyable and very short for anybody else in a hurry on and on the road. I will be back thank you O'Reilly Auto Parts management employee staff from my experience being as good as it was keep up the great work thank you again

Justin Sola

2021-05

Priced around upper and lower ball joints for my 2014 GMC Sierra Denali 2500 HD. Called in and spoke to Nick. He was very professional, nice and honest. Had a good conversation with him and he was well informed. Helped me with everything I needed and was awesome to work with. Will definitely continue to do business here because the customer service was the best I have received from an auto parts store.

Natasha Hunter

2021-05

Great help with what I needed done to help my family out. Even made a phone call for me to another O'Reilly's store so we could get parts for family members who were in a different county than we were the guy was so helpful. This is why we keep going back here.

Jan Joson

2020-05

Nice service, the crew was helpful. Though the part I purchased was needes it was pretty pricey. Hmm eh the part was quality. So my first visit to O'reilly overall was pleasant. So yeah they were cool.

Jeff Dudley

2022-05

Needed a battery for my car and purchased in Walkertown..did not offer to change battery out for me or describe core charge on battery. Acted as if it was a bother to wait on me. Will not be purchasing anything in future from this store.

George marlow

2023-05

Garret the young man up front Helped diagnose a battery issue. Manager assisted and all was very kind

Victoria Summey

2018-05

If there was an option for negative stars, that's what they would get.. I went to get a battery replacement,simple. Should've taken maybe 30 min, it took 2 hours.. they first tried to install the wrong battery, then shorted out my audio fuse... That fuse control my whole dash. I was sitting waiting for them to figure out what was wrong for 2 hours.. finally my dad showed up and replaced a fuse, that I had mentioned earlier to the workers, in 2 seconds it was fixed. Never again will I go to any O'Riley auto parts. Thankfully I was refunded the full cost of the battery... But lost half a day's work.

Jessica Koon

2021-05

Nick never fails to help me out each time I go in the store (which is a lot)! He is always kind and making sure that I have everything I need. Thanks Nick!

Jeanne Harrell

2015-05

Ordered a major part Thursday for my car and was told it would be in next day. Had personal mechanic scheduled to do work Saturday am. Called prior to picking up and had me on hold over 5 minutes then proceeded to tell me that warehouse couldn't find part and they just zeroed out order. No one called and in fact they didn't even inquire about it when part did not come in and now they tell me can't get it until middle of next week. People purchase parts from these stores in order to not pay inflated costs for bringing in their vehicle to service centers. In today's economy, these stores should be dedicated to assisting customers who are trying to save monies by doing the work themselves. O'Reilly in Walkertown does not have the ability to meet these needs and their customer service is poor. Now I know why their parking lot is always empty. If you need a part, pass this store and go to Advance Auto which is on the next block. It will definitely save you time and inconvenience.

Brandon E

2016-05

I have gone to this location since it was opened when I am doing automotive work in town. On the outside the store usually looks deserted and uncared for due to the grass and bushes never being cut making it look like a jungle..At one point it was so bad I thought they had closed down. I was told by management that the employees are required to cut the grass, etc. This apparently isn't working too well and should be contracted out...The store manager that I end up having to interact with most visits isn't too friendly or willing to come out from behind the desk to show me where something may be that I ask for; Even when I was the only customer in the store. He just pointed and told me the aisle...or when I've asked questions he gave short responses like he wasn't interested...Others there at times dont know what they are talking about or have an idea of what you're asking for...The night crew is much better though when I have stopped in...This location doesn't have the same amount of inventory in stock or other services as other stores nearby so I prefer going to the Kernersville Orielly's location even though it is a little bit out of the way...So the take away from all of this is unless you are going in the store for a common item then I would look up what you need online and get the part # or just go to another location. Your experience will depend on who is working at the time you stop by. .

David Olson

2022-05

Service is not what it used to be. Had trouble finding a simple sparkplug. Prices are reasonable. They do help the environment by buying used batteries

Ink Lab Tattoo

2021-05

Very helpful staff, better prices that the other stores. Helped me diagnose the problem, spent time to explain what to look for. I'm back on the road! Thanks y'all

Tim V

2019-05

I've been dealing with O'Reilly's for nearly a decade now and they have always been professional, friendly and knowledgeable. To date I've only gotten one bad part and one wrong part and they have made them good without a hassle

Brad Dunivant

2019-05

Not my go to store. Since the day I ask to use there jumper cables to jump a Veterans car off right next door at the food lion in Walkertown NC an the manager told me no even after I told them I would leave my license until I brought them back..

Bill Davis

2020-05

Only bought parts here twice, I'm new to the area. Got what I needed, fair price, clean store, and the person who helped me was cool. I'll be back.

Jessica Lewis Sapp

2019-05

Friendly, helpful, clean, organized. Reasonably priced. Not many options for auto parts in Walkertown but there's no need to go elsewhere.

Patrick Daley

2023-05

The drivers here are fantastic! They do all thr behind the scenes work like checking in stock and putting it up! Fast delivery!

willy m

2019-05

Creepy dude works there, looks like a serial killer in training. There were like 6 dudes working the day I was in there and they were huddled up talking about buying some car or whatever. Probably a lowered Dodge neon. Anyway when creepy serial killer dude rang me up I grabbed my purchase and got the hell out. Never again.