4.5 (111)
924 Gateway Commons Cir, Wake Forest, NC 27587
(919) 554-8898
petmanianc.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Nparker
2024-05
The manager here is really kind, knowledgeable and thorough. My pooch loves coming here to get treats and to get pets. They have the largest collection of pet grooming care I’ve seen! I wish they had doggy socks with grips and carried more Lord Jameson treats, but that’s for my own interest. Really nice pet shop.
Dorathea Schultes
2024-05
I go here just about every week for my GSD Zuko. They have such good products and a nice selection of high end quality dog food. Also the staff is super friendly and helpful!
Karen D.
2019-05
Great store for everything pets! Wonderful customer service, very well stocked. Highly recommend!
Scott Troup
2024-03
Good prices and great products for sale here. Staff is always very helpful.
Tabitha Codrington
2023-08
Elise was so very knowledgeable!! She spent time with me today to give recommendations and even called a coworker when I ask a question that she wasn't quite sure about--that gained my respect! She spoke highly of the owners and stood by their philosophy and explained rationale behind their decision to no longer support a particular brand that i had asked about and provided alternatives. As a new pet owner, her knowledge about the products and services she sells is to be celebrated. Kudos to whoever hired her and extra kudos to her for her stellar customer service today during my visit. Ill be back!
Jane Cheuvront
2024-02
Friendly, helpful…..pleasant atmosphere!Lots of selections for our pets.
scott preston
2023-07
They had our brand and specific flavor of dog food at a competitive price. Service was friendly. The store was clean and well organized.
river marshall
2023-05
i really like the selection of this place and i have had positive interactions here before, but today i went in with my puppy and as i was checking out an employee asked to pick up my 12 wk old puppy and i said no, she does not like being picked up. and the employee continued to hold my dog and did not put her down for a good 30 seconds. again, love the selection here, but will not come back due to the lack of personal space.
Morgan Earp
2023-05
I liked the selection of food brands and products here. The employees are something else. Asked about a harness for my dog and was dressed down about it. I don’t know if this was a reaction to me saying she is a pitbull and a puller on the leash, but one of the employees stopped me mid-speech with a loud NO! multiple times. I had to ask if it was ok for me to continue shopping. Ended up browsing awkwardly until she was in another part of the store, made my purchase with the other employee who seemed like a nice person, left and never coming back. Seriously insulting and crazy.
Tim Szvetecz
2023-05
Was in this store a month ago. Brice, the sales associate was very professional, courteous, and kind. The store is very beautiful. However, limited on some bird supplies. I was interested in obtaining food, toys; other bird products; even a nice cage that I seen African Grey "Kiko" being housed. I sent a very nice, lengthy email to the owners a month ago, hoping to hear back from them. While, I understand how busy a business can be; as a minimum they couldn't even respond to my email -- not even to say "thank you, received your email, we'll get back to you shortly". No response. I find this very bad for business. Was so interested in purchasing products on a monthly basis. Sadly, this is one customer they lost.
Kathy Trunzo
2017-05
I LOVE this store!! Wonderful selection and very helpful and friendly staff! They carry a wide variety of healthful, Made in the USA products, since I am very picky about what my dogs eat. I wanted to get a baby Guinea Pig since I recently lost my pet bunny and I missed having a small furry critter around. I asked the owner, Kevin and he said he could get one for me. I had my little furry bundle the next day! I highly recommend Pet Mania!!!
Denise Morales
2022-05
Customer service is awesome and they have everything my doggo likes! Also there prices are amazing they offer quality pet care so i feel happy knowing my doggo is getting the best products. Will be going back!
Faith Deskins
2023-05
The employees are so friendly and helpful. The store has high quality food and a great assortment of pet supplies. Very convenient!
ittybitty northkitty
2019-05
I come here about once a week with my boyfriend and my sweet 12 year old leopard gecko, Freckles. Staff are both very friendly and helpful, and connect with you as fellow lovers of their non human family members. We always look forward to visiting, and Freckles enjoys the attention, and seeing her food brought out. Also, the store is kept organized and clean.
Mike Wiles
2019-05
Never have a bad experience here. Matt is super knowledgeable and friendly... Even my wife thinks he is great and she is hard to please. They 100% cater to customers and will even special order if available. Thanks so much!
Jackie
2019-05
Cool little pet shop! The staff here are helpful and kind. Local pet rescues hold adoption events here from time to time. Large selection of dog toys and foods. Lots of supplies for cats, birds, and rodents as well.The surrounding shops are nice to visit as well.
Jesse Hall
2019-05
Expensive, but most helpful staff I've ever encountered at a pet food store. they gave use over a dozen free samples so we could see what food our dog preferred. Shop local!
Nick Gelormino
2018-05
We have been buying our cat and dog food here for over a year and have been pleased with the friendly service and helpfulness of the employees. We recently bought a new bag of our usual cat food, The Wild Salmon, and found that our cat was vomiting violently very soon after eating it. We took her to the vet and they ran blood work, gave her fluids, and found no problems with the cat. After several days, we took her home and as soon as she ate The Wild cat food started vomiting. We suspected that was the problem and after researching on the Internet found that the company had numerous complaints of the same nature although most were from dog food. I called Pet Mania and asked for the owner to call me figuring if there was a bad batch of food, he/she would not want other pet owners to get it and possible kill their pet. A month later and no response. I just hope other did not have to go through our harrowing experience with the same food.
1987samanthakay
2020-05
Love the staff here, we bought one of their leash and collars and if either of them get chewed or destroyed they replace them for free, and it doesnt matter how often it happens as long as you bring in what's left of them. Love this store.
Michelle Robbins
2019-05
Love the "specialty" about the store. Being in a hurry, I asked for some help. The staff knew exactly where to lead me for what I came in for, suggestions were offered which I found very helpful. Nice visit and will be back.
Anne Vaughan
2022-05
Very friendly and helpful staff. Store stocked with high quality pet products.
Stephanie Lauren
2022-05
The only place I can find toys tough enough for my 1 year old pitbull they are more expensive, but definitely worth it in the long run.
Jenn Wiggins
2015-05
What a great pet store from the staff to the selection! Very friendly and helpful! Did you know they do a lot of community events? How cool!
Kenneth Sayball
2020-05
Staff was excellent! Answered any and all questions we had about dog food and even sent us home with samples.
Gust0
2020-05
Great place to buy higher grade dog food as well as raw and dog supplies. Very helpful staff too.
Quinn Blystone
2020-05
We bring our leopard gecko here to eat super worms and they love her. Very friendly atmosphere and very pet friendly.
Kay Mitchell
2023-05
Love this place and all the people there are just absolutely wonderful! Don't go anywhere else to get my babies food and milk!!!
Reese's Resources
2019-05
Very friendly and super helpful. The only place we go for our pets food. Thank you Matt for always helping =)
Sonja Warner
2019-05
Love this pet store. Owner and employees are very knowledgeable, friendly and helpful every time.
Kyle Marker
2019-05
They had a great selection of the items I needed and were very friendly
Monday | 9 AM-7 PM |
---|---|
Tuesday | 9 AM-7 PM |
Wednesday | 9 AM-7 PM |
Thursday | 9 AM-7 PM |
Friday | 9 AM-7 PM |
Saturday | 9 AM-6 PM |
Sunday | 12-6 PM |
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