Food Lion

4.4 (706)

827 Main St W W, Valdese, NC 28690
(828) 874-4214
stores.foodlion.com

Claimed
Grocery store

Service options

  • In-store pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Judy Cannon

2024-01

This is my favorite Food Lion!!They take care of me! They just started Grocery Pickup, but, 2 yrs ago, when I had foot surgery, they were kind enough to bring what I needed to my car! Now, that's what I call Customer Service 150%!

Fran Heavner

2024-02

The Valdese store has the nicest people you can meet. I'm not sure about the one in Morganton on hwy 70. I haven't been there often.

C Tomm

2023-11

I don’t know of a grocery store that needs a self checkout more than this one…. Waited in line 25 minutes to buy salt and pepper I ran in for. Dear god it’s always a wait and a line…. AVOID IT

brian mattox

2023-07

My friend sent me a food lion gift card on line. At first the cashier couldn’t get it to scan. But instead of getting annoyed and aggravated with me, she seemed to get nicer. She told me what was going on and then called a manager to help her. They finally figured out that it had to be manually punched in the register. The manager was also very nice. Every time since, I have had different people to ring me up and they have all been awesome. Food Lion, I don’t know if you train people tone great at customer service or just hire the best people out there, but either way, thanks for being AWESOME!!!!

Teresa Causby

2023-05

I've shopped at this Food Lion since the week it opened as Food "Town" and for many years I could honestly say I looked forward to going (or at least I didn't dread it, the way I do now). The cleanliness of the store is probably better than most. The shelves are neat and well-stocked. The young,female cashier's, however, are a different story. Male cashier's are as friendly and helpful as ever, as are the more mature females. But younger cashier's almost never speak unless it's "Do you want this in a bag?". And "thank you"? Forget it! Are they tired? Jealous? Hate their job? Whatever the problem is, it's obvious they shouldn't be working with the public. Today was my last visit - I won't be back.

Joe

2023-08

Ordered groceries online. Called the number when I got there. They said they would be right out. 20 minutes later I called again . They said the first person I talked to had left and didn't tell anybody that I was waiting. They can do this because the person that left will not suffer any repercussions for being . incompetent.

Tasha Cross

2023-06

Great place to shop. They have the friendliest most helpful crew, no matter what shift is working. It's definitely my go-to store.

Susan Lydick Greene

2023-07

Store was super clean with fully packed out shelves. I am disabled was offered help at every turn! Store staff and cashier were extremely lovely!

Tony Donnahue

2023-06

I never have figured out why every time they carry something you like they quit carring it.And its always the stuff thats a hot seller.Seems to be a on goi g thing with Food Lion.

Jean Bridges

2024-02

Always have what I need at good prices

Jimmy Benfield

2023-05

Well stocked and super clean with very friendly staff who are always ready to help me find anything I need. My one stop shop for all my grocery store needs.

Scott Dabbs

2023-05

I have to drive around to multiple food lions to get what I need and today I went to Valdese and this is maybe the cleanest most organized one I've visited. Cashiers were very friendly no complaints except that 20mph ride through Valdese

Melissa Ray

2020-05

I like the store and the employees! BUT... Here lately it's been overcrowded and the isles are full of boxes that need stocked! They need more help in the deli, I spoke with the worker there and she said she was supposed have been off hours before I arrived and she has a young daughter! When it comes to telling someone to come in and work overtime and you will be off by a certain time, that's something that should stand firm! Over all, it's a great store, just needs major work with the cleanliness in the bathrooms and the stocking!

Sam Hoilman

2023-05

Normally I would give a better review for foodlion because I like the store and the prince's.. Sometimes lol.... But on one of the busiest days they have, during the Valdese fireworks, parking lot slammed packed, lots of people in the store, they have one cashier checking people out. Finally after being in line 10 mins they get another to turn there light on and start helping. This was just not a good foodlion experience for me.

Theresa Truax

2021-05

Not very well stocked with choices I need. But it is the only grocery store near me so it's where I go. Some cashiers are ok and great. However there is one that does not respect customer requests. I ask for certain way of bagging my food, she does it her way. Today she gets involved to help a new cashier but instead of asking what is needed, she assumes and messed up my bank account in the process. Why can't you open your mouth and ask!

Jeremy Stutheit

2019-05

Awesome people. I love this food lion. Very friendly, always let me bring my dog in. I mean, she's small, and I carry her, but they are always happy to see her. Management is super friendly, as are the others who work there. Just an all around great experience.

Samantha

2021-05

Fairly standard food lion with average prices. Well stocked. No self checkout. If you are at all worried about covid, do not shop here. Neither customers nor employees (except 1) were wearing masks, there were no distancing floor decals, and no extra care seemed to be taken for cleaning/sanitizing. I would avoid when possible.

Donnelle Goble

2022-05

Their pick up is awesome. But if I shop inside it is clean and most things are super easy to find. Do try ordering online and just pick it up! It's worth it when you have a jam packed day.

JM DeVinc

2023-05

Great local grocery store. Clean with very friendly help. Also wide variety of quality products.

Archie Davis

2023-05

Excelent services kind and friendly smiles,greetings while entering the store and fast service and friendly salutations upon exiting the facility of food lion of Valdese NC 2 thumbs up

Jessica Allen

2023-05

Always enjoy coming to this food lion great service despite being packed I felt bad for the management but they still were helpful and had a smile on their face I was in and out in 5 min

Chante Davis

2021-05

Favorite food lion I say I enjoy the widened isles and the limit to amount of available products on the shelves. Employees are always kind and friendly with warm smiles and greetings with great understanding of the location of items.

Sherry

2023-05

Great customer service. Very neat and clean store. Always get great service with the pickup service also.

Nicholas Burban

2021-05

I was in there when they were extremely busy and the 4 check out lines that were open had at least 10 customers each waiting to check out. The manager rounded up every able body worker she could find and immediately got every check out line they had opened. I was out of there within minutes. Could not have been more impressed with how she handled that.

Robbin Sigmon

2024-04

I shopped today with my friend and her Daughter., And had a blast. I know your not to play but we didn't and.iher daughter had a good time. Made her experience that much more better in her flamed cart she was riding in. Got good value.on my food and had a good time.too.Only thing is when, I was putting my stuff in the car someone left a dirty diaper in the parking lot. I emptied my stuff into another bag and took it in the store. As it was bad. I asked our checkout lady if she'd ask someone to take to the back to trash it. Because it.was to rank to put in the bin out front.She was kind enough to do that.If, I could walk to the trash bin that, Mom that changed that diaper. Could of walked her happy tail and put it in the trah themselves.That's gross. What's wrong with people. LAZY is.what it is.All in All.. I had a good experience

Erin

2020-05

I love this Food Lion! They have a great selection, thrifty sales, and a very friendly staff. Bonus: they now carry my favorite beer for $3 less than other stores!

Patricia Philbeck

2021-05

It is a small store but checkout was easy (Karen) was friendly and took care of my mom very well. I should also say she did this while training a new employee.

Zachary Caudill

2019-05

This is my local food lion and its always stocked. I have no problem finding anything I need and the staff is always helpful and friendly. Being close to home is a huge plus and I would highly recommend this grocery store to anyone needing to find their weekly grocery needs.

Rhonda Huffman

2021-05

In and out quickly! They have a great Gluten Free section in the freezer beside the deli. Easy accessibility to my favorite GF cheesecake, GF brownies, GF hot dog 🌭 buns, GF 🍔 hamburger buns, and even GF dinner rolls, and GF cup cakes, that are so delicious! Have fun!

Daniel Carpenter

2020-05

Good prices. Had a problem once with something being out and manager helped me get something similar and a staff member found the last of a product that I couldn't find so great workers to say the least

Opening Hours

Monday 7 AM-11 PM
Tuesday 7 AM-11 PM
Wednesday 7 AM-11 PM
Thursday 7 AM-11 PM
Friday 7 AM-11 PM
Saturday 7 AM-11 PM
Sunday 7 AM-11 PM

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