CVS

R Thomas

2024-02

Normally I love THIS CVS. But my dr called my prescription in on Thursday. It’s now Monday and they still don’t have it!!! I will say it’s a good thing I’m not dying. Cause if I needed this to live which this is an important prescription but not life or death. I would be dead right now! And I have had issues with an associate at a different CVS looking up my info because she knew me and telling others about the types of meds I was on! There should be some sort of way that can’t happen? This goes against hippa! I’m so upset with them right now. I think I will go somewhere else! And soon!

Debra Smith

2024-02

The staff are always helpful, and they get my prescriptions ready earlier if I need them before the usual time.

Michael Martin

2023-09

My insurance covers my medication for a 30 day supply however, they keep filling my medicine 10 days at a time. I have went into the store 2 times and called on the phone 5 times and each time they assured me the situation was corrected. Just filled my prescription and surprise surprise...10 pills. I hate having to come in once a week when my doctor calls in a 90 day supply. I called back today and the lady on the phone was very rude and would not help at all. Don't know why I'm wasting my time writing this because as you can see they don't even take the time to read or respond to reviews. My next call is to corporate then on to Walgreens or Ingles pharmacy!!

Southern Sass

2018-05

This is a great store on the CVS franchise. The staff is the best. They are friendly, knowledgeable and very helpful. The store is clean, and stays in stock with sale items, and if not they happily give out rain checks. There are two entrances that make for easy access. This seems to be a good spot for people to meet for buying and selling from online yardsale sites. I added that because it tells you about the safety and convience of the stores location. The only downside is the coupon kiosk. I tend to forget my card at times and the kisok is outdated, slow, or inaccurate when trying to put in your phone number.

Bobbie Crump

2023-05

I couldn't ask for a better pharmacy to get my prescription. Always call when it's ready for pickup. The staff are very nice. My experience across the street once was terrible. Happy to do business with CVS.

Judy Cannon

2023-05

The clerk was awesome (Kaitlyn)! She helped me with the coupons I had so that I'd get the best value for my money!Plus, I have a Broken wrist and she worked the CVS Store Coupon Machine for me!

Kim Page

2018-05

Actually I score a zero on customer service after an incident that occurred with the Woman pharmacist at the Rutherford College NC location. Two times in the same week my medication was not correct. Both occasions I was asked to go circle around the store and get behind the cars behind me to wait for my medication because they had to correct their mistakes. The first time I went ahead and went to the end of the line unhappy but did not say anything. Let me add both trips to the pharmacy they had priced my medication incorrectly not using my insurance. The second time heading over there to pick up my medication they had price my medication wrong again. I was told that they had not used my insurance card and Wood I please go to the end of the line and they will fix the price on my medication. I asked her to please fix the price on my medication let me pay for it and I will go. I do not want to go back to the end of the line there was two cars behind me. I told her it's not my fault that they put the wrong price on medication please just fix the price and let me pay for my medication and leave. I worked a 10 hour day I did not feel like waiting in line again. I asked her if that was normal policy when they make a mistake to send the customer to the end of the line. She calls the pharmacist woman over and she tells me that I do need to go to the end of the line. I told her no thank you I will go inside the store and pick up my medication. In the store she refused to sell me my medication. She claimed that it was not time to sell it to me that I had to wait for it for a few days. So because she didn't like me she decided she was going to check the records on my medication which the prescription was late being turned in because CVS nor my doctor got it turned in on time that now she was not going to sell me my medication. I'm fortunately my insurance is through CVS pharmacy Or I wouldn't even bother going there again. Definitely will not go to that one for a long time I don't want to see that woman pharmacist again when she has the nerve to refuse a cancer patient her medication. On another note the store manager was given a note with my name and phone number and I talked to the shift manager Who was almost speechless but did say she would have a store manager call me and took my name and number down and nobody has called me or done anything at all. So I've called the store again asking for a return phone call. If you don't mind being told to get back to the end of the line waiting for her medication because they've made a mistake or being told that you're rude because you don't want to get back to the end of the line and no I'm not going to give you your medication then go ahead and shop at CVS in Rutherford College North Carolina.

Matthew Kelly

2022-05

I drove from Morganton to the Pharmacy and the very rude woman at the drive-thru told me to wait 20 minutes. The next time I'll use Publix I've never had to wait. This is the last time I'll use this Pharmacy. Slow is one thing but rude is unacceptable. That girl had the personality of a copperhead.

Sheri Walker

2021-05

I was using another drug store and while visiting my Niece in Burlington NC, I realized I had forgotten my insulin pen. So calling the other drug store I had them temporarily send my prescription to CVS in Burlington. Living on SS I just knew I had blown my budget away. Much to my surprise, I was charged only $ 8.95 , for a full refill. I had been paying almost 100.00 each month for this same insulin at the other drug store. This will now allow me to do more grocery shopping each month. I am so grateful that I did forget my insulin that day, or I may never had know it was cheaper elsewhere.

Justin P

2022-05

This is hands down the best CVS around the area. Twice in a row now they've had my medication! While the one in Hudson and Lenoir(3 miles from my home) was smack out!! Can you believe it?? They actually have stock?! Let's hope it will continue. Will update when I remember

Lacey Boots

2021-05

My husband and I have always received top notch care from the pharmacist Jeff and My. They have been so helpful. Becky is outstanding for help finding prescriptions and answering questions. They experience of rudeness would be temporary training pharmacists or pharmacists assistance.

Dee. channel hd. cool. gamer

2019-05

The pharmacist at this location should be fired for giving my 6 year old the wrong meds. I was lucky to pickup on it before giving her any and when I called the store about it, the pharmacist told me to bring it back and she would try to fill it again right.......REALLY! I ended up having to go back to the doctor with my child to get another prescription so I could take it somewhere else to have filled because CVS Refused to give money or script paper back even after I showed the pharmacist she filled the wrong thing. Oh and don't get me started on the Overly Priced Stuff they try to sell.

Lamar Deal

2020-05

I've twice got broken or shattered tablets in my prescription and they have not hesitated to send me around the building to the back of the drive-thru line when they have the wrong information or haven't had time to get to my script. Its sometimes a bummer to go here. I've also noticed the rudeness of some of the staff at times.

John

2021-05

Worst pharmacy to go to I called in my prescription at 11am and told them I would have to get it before my girlfriend went to work at 2pm my girlfriend gets there at 1:50pm and they haven't even started filling it yet, so now I have to miss a dose of my meds that I am not suppose to miss. And everytime i get my script filled there is alot pills that are broken.

Antonio Nieto

2022-05

EXCELLENT in everything; Jeff Clontz is the best pharmacist in North Carolina; definitely five stars. He is a passionate professional who works with a lot of charisma and sympathy.

Steven Sigmon

2022-05

Made me come back in 15 minutes and when I did she didn't put my driver's license and my bank card back in the bag. She said she put them in the bag but when I got home they weren't there. Now gotta replace ATM card and driver's license.

Chris Alexander

2017-05

The staff here is very rude. We used this CVS for years, but the attitudes from the employees became too much. Go to Drexel Discount Drug, the people there are wonderful.

eric smith

2023-05

rude staff and long lines staff member told me to take whatever since my insulin was not approved by insurance, terrible place

Patricia Davis

2023-12

Great service and had medication that I needed .

Ryan Suttles

2018-05

Fine if you're in a pinch, store needs updating and staff can tend to be a bit rude. If you have time make sure to go to Walgreens right across the street.

William Baker

2023-05

Pharmacy team went above and beyond to help to get prescription transferred and filled! Thank you all!

Keith Massey

2018-05

Always pleasant to deal with. Courteous and knowledgeable staff. Best pharmacy around.

Kelly Houston

2023-05

A little pricey. Drive thru very slow. But ppl are very nice

steven Buchanan

2020-05

Very thankful to the pharmacist.doctor prescribed a medication that is not safe during a pregnancy the pharmacist informed us about it ty again to the pharmacist

kenneth fender

2021-05

They always provide great customer service for my family’s needs. Five stars!!

Dexter Fur

2018-05

STAY AWAY! Go to Walgreens across the street. Very rude staff. I will never return and will tell everyone I know this.

Tammy Herman

2015-05

Only one at pharmacy. ...takes 45mins to fill one prescription. ...why...? On Sunday morning nobody here...????

Elizabeth Stallard

2019-05

All the employees are super kind and helpful!

James Weiss

2021-05

Very clean and clerks are very courteous

Christie Holland

2018-05

Love the people ! Always kind and respectful!!!