Woody's Sales & Services

4.1 (56)

295 Ashley Ave, Timberlake, NC 27583
(336) 364-7480

Claimed
Lawn mower repair service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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LL Byrd

2024-04

I was told that the mower that I purchased was serviced and there were no problems. When I got home there were problems with the deck belt and steering issues. They would not repair it and just told me to bring it back. I wanted this mower because I could not find one anywhere else. I had to pay someone else to repair it. I will never purchase anything else from this place again.

James Maskell (The Brain)

2024-04

They were a big help. They know there parts. And have most in stock. And can get them if not in stock.

Christy McCay

2024-04

They were not able to fix the equipment, yet still charged a full repair price, not just a diagnostic fee.

Jo Landa Clayton

2023-11

I have used Woody’s for over 30 years.But today was my last day.They are rude and incompetent.When you walk up to the counter and an employee is sitting behind the counter and does not acknowledge you.I spoke and told the guy that they sharpened my chain and the chainsaw was was not cutting straight.He sharpened it again and charged me .It’s the principal….Bad service all the way around!

Mary Vermillion

2023-11

Very prompt service and they pinpointed the problem with my lawn mower and got it properly fixed. Thank you so much for the excellent service!

Fran Boyd

2023-05

Two month turn around and not so cheerful counter help. "Oh great, another push mower." No need to worry about my business any more. Over $100 to clean carburetors on 2 mowers with no new parts used.

J R

2023-06

I called about a mower repair and they told me not to bother making an appointment. So I won't. And I recommend you don't either.

Emily Shirey

2020-05

There’s a reason for this place’s rating; I can’t even express my disappointment. I dropped off a weed whacker and it took a ridiculous amount of time to be fixed because they ordered the wrong part multiple times. In the time it took to fix, we listed our house for sale, sold it and moved. We had to borrow a wheel whacker from them in order to clean our house up for photos and had to borrow another one for our current house. Then I had to drive a 3 hour round trip to pick it up today. On top of that, it was $40 in labor for a $13 part. There wasn’t as much as an apology until I expressed my disappointment in the length of time it took and cost. What a disappointment!

Richard Fox

2023-11

Nice people with good quick serviceI reccomend this buisness

Sal Panettieri

2019-05

Very friendly and knowledgeable about the equipment. They explained what is probably wrong with my weed wacker and showed me how expensive it would be to repair if manufacturer would not send the part. They were right and honest about it and spoke to Troy built trying to repair it. And I appreciate that. They are the only Troy built representative in the area. But it took 3 weeks for them to look at it and call me. They just might need more Sevice men doing repairs.I would go there again to purchase equipment and have it repaired.

Jessie H

2020-05

Was quoted $15 (by Russ) for a weed eater part. Went to pick it up. Older gentleman proceeded to let us know that "the warehouse superseded the price" (this is what he kept repeating) and that we would now have to pay $39. We said no thanks, clearly that was not what we were expecting to pay. Emotional about the refusal, he then said he would never order a part for us again -- which is fine, because after spending thousands of dollars here over the past several years, we will never set foot in this place again.

James j Crawley

2019-05

Woody's is a good place of business. Russ takes the time to explain what the problem may be with your machinery equipment. They give you good quality service. You get a comfort of trust that the job will be done right when you walk in and talk with Russ about your equipment being fixed or trying to figure out the problem. Also your business is handled in a timely manner. Thanks Russ. Money well spent. Woodys Sales !!!

Stephen Daniels

2021-05

I have always gotten great service at Woody's. When needed a part that I couldn't wait for they looked up the part number for me so It would help if I found a place other than them. Thanks

J Dunc

2021-05

I have purchased several lawnmowers from this place and purchased alot parts but will not be going back due to poor attitude. Very unprofessional, rude. I been going there every since they open doors years ago.

James LaCorte

2020-05

Had an issue with my chain saw. Stopped by and he fixed it on the spot and did not charge me. I tried to pay something but they declined so I purchased some supplies. They have a new customer.

Patrick Hester

2020-05

Best service after the sale! Great people! Family owned and operated. Good honest folks!

davonte scott

2023-05

I have been twice. Awesome staff and great dependable service.

Alan Duncan

2023-09

At or below online prices and instant availability of parts is so much nicer than waiting for weeks!

Mark Schilling

2020-05

Good local place for parts. Have been very satisfied the couple times I’ve needed parts

Tracey Washburn

2020-05

Dont spend 4 times as much on blades when you can go here! They also do awesome work on lawn mowers.

Julia Stewart

2021-05

I love these guys they fix my items they told me the problem and fix it and they didn't lie to me like other people's do and didn't fix it .Thanks you so much

William Whitaker

2021-05

What is is OK but I had to work today down there so I work very every day so it's pretty good place I reckon

Steve Carpenter

2023-05

Had great advice but didn't have product.

Buddy Helms

2018-05

quality products great service wouldn't go anywhere else.

Brian Samuels

2018-05

Cheap price. Honest. If anyone could find a part they can.

James Chamberlain

2020-05

Manager takes good care of his customers and prices are less than the JD place up the road.

L Groh

2020-05

Excellent service,great rates,sharp blades.

Kenneth Bullock

2020-05

Good place to get parts or repairs done.

Andrew O'Shea

2023-05

Good service. Very helpful.

John Collins

2017-05

Great people, friendly, competent service!

Opening Hours

Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday 8 AM-12 PM
Sunday Closed

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