Ace Home Center

Sherri Allen

2023-11

Just spoke with Payton over the phone to have pine straw delivered to my house and she was very professional, extremely nice and helpful. She scheduled the delivery of the pine straw for this afternoon. Great service Ace!! Thank you so much!

Eric Doss

2023-11

My first visit. I was shocked that every employee actually spoke to me. It was great. Even had a lady employee call someone she knew to ask a question that I had. Very impressive! Had another employee heard us from a distance and came right up to help. I was almost in shock. Lol!I was high impressed with their customer service. Can not say enough good about my visit.

Eugenia Wade

2020-05

Visiting this location is always interesting. I went to get a kind of specialized lamp bulb and left with a back seat full of plants and flowers. They were however able to order my bulb for me even though they didn't have anything in the store that would work. All of the plants and flowers were half priced even though the gentleman that was outside working in that area didn't know anything about a sale. Luckily for me the young lady at the register knew and that allowed me to purchase a couple more plants. It's always a friendly environment and it's a local store.

Lucinda Bass

2024-01

Can't say enough about how helpful the staff was when we were looking for a grill advertised on line. We will definitely return in the future.

Amy Joslin

2020-05

Rude, distracted, no customer service from anyone but the cashier (very nice and pleasant).This store has no right to call themselves Ace. This is not "the place with the helpful hardware staff"

Grandma Betty Thomas

2023-11

Helpful & accommodating. Does beautiful window glass custom made. Friendly service.

Sekithia Williams

2023-05

I went there to purchase some flowers for my sister. They had lots of them. I found some for a good price. It was my 1st time buying flowers from them and I will go back again. There was a lot of colors to choose from.

Kendall Strickland

2023-05

Just bought a Dewalt sander, Mears is a busy man for a good reason, and found time to help me. Best of people. Shop local folks.

Gina L

2023-05

The roof panels we ordered came in quickly, however when we picked them up 2 days later they were filthy dirty and had broken corners on some of the panels. I took photos but there is no way to link them here

Cathy Williams

2022-05

Love their garden shop! Bernice and Donna always take care of you and Bernice is super knowledgeable on all her plants. You can also find hardware here that the big box stores don't carry.

K.Clark

2023-08

Short staffed at times, but they generally have the items In need. Fast friendly customer service.

Lillie Hopkins

2023-05

It's a wonderful place to go and get stuff you need to plant 🌵 for your garden at home.And to see some fish 🐠 outside big ones too they are so adorable

Proctor Designs

2020-05

Nice small hometown hardware and garden center store. Best prices in town for vegetable plants vegetable seeds. Have about anything you could need hardware related. Associate's are helpful and friendly. Have pool supplies as well. Prices are reasonable. Easy to get in and out

C. VanSickle

2019-05

Excellent and expert service! I needed a new storm door handle to replace a decades old recently broken latch. I proceeded immediately to Ace to see if they had something that help. After a prompt and friendly greeting from the staff who inquired how they could help, I showed them the broken lock. They located the exact same model that I needed instantly. I spent less than 3 minutes and left with exactly what I needed, for $20! I highly recommend them as your first stop for any and all hardware needs!

karen harris

2019-05

I walked into this store yesterday and the employee (young white female) at the cash register was very nasty and rude and wouldn’t allow the other employee to come and help me with the items that I came to purchase that would have equaled up to at least $300.00 or a little more. As the other employee (young white male) turn to come towards me to help she called him back and tells him No u cannot help her! And so I asked what is the reason that he cannot help me? Even he looks confused at this moment and wanted to help again but he obeyed her command and stood at the register. So she said he cannot help u because it supposed to be both of us at the register (let me remind you it was no customers at the register or in the store at this time) So I told her I guess I had to be white in order to get service so I’ll go to another store and I did call the manager and he thanked me for calling and apologized for this and said he would have a “talk” with her. I’ll never go back to this store ever again.

K. Adams

2019-05

Old fashioned customer service at its best.During the most recent hurricane, the staff at Ace Hardware was extremely helpful and patiently answered all my questions. I purchased a generator there. I love the fact that you can phone and have a “real person “answer your call. Will be my go to hardware store now even though I have a big box hardware store less that 5 minutes from my home.

LTC Vet

2023-05

Great employees. They are always willing to help with any questions. A friendly place to shop!

Wendy Schneider

2019-05

I was searching for a Christmas Tree that Ace Hardware sells and not one store in Raleigh or anywhere close to Raleigh had the tree I wanted in stock. It had to be ordered. No store even had one in the store to view. I found the tree in Tarboro and decided to take a road trip. I found the tree I wanted and also something else for my yard. Just wanted to thank the employees for being so nice, friendly, and helpful. It was worth the drive because I found what I wanted and I felt good making my purchase at a store that values its customers. Thank you!

Leigh Ann Muse

2021-05

Ace is and always will be the place! Small town vibes and they have everything the larger chains will have. Bernice gives the best advice for plant care and usually has some unique plants in her selection.

Mark Sundbom

2019-05

Extremely helpful. Best selection of air filters I've seen. I'd have to go to two different Lowe's stores to get all three for my house.

Greg Russell

2019-05

This is Tarboro's One Stop and Shop for all of your Home Needs. They are very helpful and reliable. I've been going to them for almost a year so far and every time I've been helped and pleased with the level of service I received.

Missy Johnson

2020-05

What a exceptional experience with the staff at Ace Hardware. The employees are always friendly and very helpful with anything you need. I would recommend anyone looking for great customer service and great products to visit here !

Andy Czubai

2019-05

Went in last week. Wife is from Tarboro. Lived here 58 years.i wanted to go down the road but to accomodate my wife, I went in looking for a step ladder. Didn't have what I wanted in stock, and while I was trying to make my mind up the associate was looking around and acting like he wanted to be as far away from us as he could. Very impersonable and standoffish. Short fella with red hair. My wife says he's worked there foreverOne bitten twice shy? Apparently not me. Went back today per my wife's begging, and attempted to purchase a cheap mower for trim work. I walked in, and sure enough the man behind the counter had no idea what mowers were even out there. I mean, there's only like 3 or 4. Anyway, as I attempted to ask a question, he was acting very nervous and pushy. Very rudely told me what I said didn't mean anything and he needed a number (same red haired man). As I was trying to explain what I wanted he kept nervously saying "I'll get someone out there sir, just wait outside." Said that about 3 times. Walked outside. Waited. Waited some more....9 minutes....hmmmm.Oh well, there's the proof dear wifey, they were rude and couldn't care less if I was in that store with my cash in hand or not.. The so called "Helpful Hardware Folks" ain't at this store buddy, trust me. So,I took the extra 25 box, went to Lowe's and ran into Alex, a long time employee who almost dragged me outside to show me all the mowers. He had more product knowledge than either 2 of the Ace folks by a long shot and then some.Needless to say, Lowe's got my cash that day.Maybe Ace is the place in Tarboro, but let me tell ya, if they don't recognise you and your money, well, you're on your own.A popcorn machine and the smell wafting is great, but it don't replace customer service and product knowlege

Debra Hardison

2023-05

We ordered on line from another town and drove 30 minutes to get there and the item we ordered was waiting at customer service with no issues.

Kristina Radosevich

2021-05

Outstanding staff very helpful and friendly. It's nice to go somewhere that you feel welcomed and wanted.

Jennifer Brown

2023-05

Always has what you need and friendly service. You can always easily find someone to help! Clean!

Kenneth Cannon

2023-09

Easy to get thru , everyone was very helpful

Michael D Aycock

2023-05

Great people and the plants are gorgeous and healthy with many plants other places dont have and cheaper

Russell Wynne

2023-05

Staff is cheerful and helpful. Not just pointing to the right row, but helping find the specific part I needed.

Tracy Blair

2023-05

Said they carry propane online so I waited 20 minutes for somebody just to be told no just exchanges.