Smokey Mountain Pet Services

4.7 (61)

256 Marshlily Dr drive, Sylva, NC 28779
(828) 631-3988

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Pet groomer

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Brooke Becker

2024-04

I highly recommend this pet grooming! Herb and Angel, wonderful people who love their work, and dogs! They did a great job on both our Golden Retriever, Bo and our Aussie, Aspen. Do yourself a favor, don't look any further, this is your next grooming appointment!

Daniel Holland

2024-03

There is not enough that can be said about Herb and his staff. We have been using Smoky Mountain Pet Services for about 10 years. The staff is very friendly and they take great care of your dog. I would highly recommend this place for dog grooming.

Barbara McLaughlin

2023-05

Herb and his helpers are wonderful! Our girls are always so happy to go see "Uncle Herb" and come home looking pretty. We have one dog who is a bit of a problem but Herb is kind and wonderful to her to put her - and us - at ease.

Ellie Lipofski

2023-11

I tried to make appointment to get my dog groomed and when I went to my voice mail Herb left me a message that since I had not been back within 6 months he threw my information card out and my dog is not welcome there I had him there 2x and they never told me I had to have him back within a certain amount of time my dog was cut very low for the summer so he didn’t need to go back till October sad but I will take my boy elsewhere and support another small business

Mikee Dudee

2024-04

Herb is amazing! But I had to lower my stars due to moving out of town, just a bit too far.

Liz Waldroup

2023-05

Absolutely best groomer in town Herb takes both my babies right in . Buddy my Pitt bull who is 130 lbs he loves to death then our newest fur baby Oreo are cocker spaniel he got her looking like a show dog . Always super nice and funny . I love this place .

Kristi Case

2021-05

Smokey Mountain Pet Services is the best! They are professional and courteous, and handle my high energy dog very well. I love that during this pandemic they take all precautions, including signage indicating to call when you arrive, so they can come directly to your vehicle to get your dog (wearing masks as well!). Talk about customer service!! When he was done, they called, I pulled in, and they brought him right out to the car. He looks great, smells nice, and it was overall another great experience with Herb and his crew. I won’t take my dog anywhere else!

June Forgione

2020-05

I can’t say enough about this place. Herb and his staff were wonderful and I have to say my two babies came out absolutely FABULOUS!! I called last minute to have them groomed and was put on a cancellation list. 2 days later they were groomed! Now THAT is customer service!! Being new to the area and having older dogs I was a bit nervous how they would do and they did GREAT!!! I will NEVER take my babies anywhere else!! I will tell you they are very busy but for great reason! Happy Holidays!!!

Stephanie Lambert

2021-05

Herb and his staff are awesome. They are the only ones that I will trust to bathe and groom Hershey .Herb has gone above and beyond to keep his customers safe during the pandemic by placing signs with clear and easy to understand instructions on how to drop off and pick up your dog. Thank you Herb and staff for loving my sweet Hershey and taking such good care of him.

Lily Brown

2021-05

I am a first time dog owner. I chose this place based solely on online reviews (all great of course). Best decision ever! I was so impressed with my dogs final look. I couldn’t have asked for a better first time at the groomer experience! They are very concerned with your dogs well being while in their care. Herb definitely has my business in the future.

jenifer montsinger

2023-11

Herb and his crew are the absolute best. I wouldn't take my three boys anywhere else.

Krissie Red

2021-05

Herb and his team are so nice and did a beautiful job on my furbabies. Very fair pricing, friendly folks and they know what they are doing! I will definitely be trusting them with all my pup grooming!

Natalie Newman

2020-05

Herb and crew are amazingly kind and my pup loved being there to get his cut! Would definitely recommend for a local spot to get your furry babies taken care of. Very reasonably priced.

Mary Condon

2023-05

Herb fit my dog, Padre, into his busy schedule and he did a great job! Very happy with services.

Ryan Lipshay

2017-05

Herb is certainly a character, but he is awesome! It is very clear that they love what they do. They treat the dogs very well and provide quality service. The price is also very reasonable. Will return!

Shawna Woodward

2018-05

The service was great! Even tho my friend's dog is very groomer shy, he was happier when we picked him up than when we dropped him off. The guys did a great grooming, and won his affection! We were impressed!

Donna Dodd

2017-05

I was very pleased with the quality grooming and kindness to my Schnauzers today. We are in the area seasonally, but they got my dogs done on short notice, and did a great job. If we're here again next year I will definitely use them again.

Lisa Kirkland

2021-05

Herb is the greatest. My 2 little girls go to only him and they just love him. He does a fabulous job on their hair just the way I like it. Herb is the only one for us.

Debbie Hennessy

2021-05

As always Herb and his staff did a beautiful job with my Sheltie, Littleman. Herb began grooming Littleman as a pup. Now after returning home to the mountains, Herb has resumed grooming and loving my boy. I'm so appreciative to Herb and his lovely staff. Love you Herb! ❤

Cheryl Surer

2021-05

My best buddy is groomed by Herb and his staff and she is treated with compassion and huge hearts!!!

Kaitlyn Cook

2021-05

I have a chiweenie who I rescued about a year ago, and because of her hard past she’s not super great with people, but she loves Herb! We had our first visit today and it went so well!

Jessica Batchelor

2020-05

Very nice guy, although my mother in law, came here to visit from 6 hours away... she needed her Yorkies groomed. We met with this groomer on Saturday and we talked about what we wanted done with the dogs, we asked for the girl yorkie to have a bow in her hair, (the groomer said we don’t do bows but we will leave her hair for you to put a bow in when you come back to get her! When we came back to get her she had ABSOLUTELY NO hair on top of her head for a bow, so she looked like a boy. Let me tell you my MIL was sooooo upset ;( I felt utterly embarrassed by sending my mother in law here and her little yorkie having her hair cut all the way off, when we were told it wouldn’t be touched ;( ! I know people are human and make mistakes, this one was just heartbreaking for my mother in law. Otherwise, clean place!

Alisha P

2019-05

Ive been taking my Dogs here for 15 years. No matter what Breed of Dog Ive had they always do a Awesome job. I get the shave & bathe service and they are very thorough,great hair clipping & nail trimming and your Dog leaves here smelling clean, sporting a bandana.

Andy Burns

2022-05

Absolutely amazing job with our 4 year old Shih Tzu! Great customer service, and our girl loved him! She was happy and looked perfect when we picked her up! Thank you so much!!

william campbell

2021-05

Great experience. Very friendly and good vibes my dog picked up on. Our first time there. She went right in no fuss and was happy when we picked her up. Set up monthly appt for our girl. Definently reccomend

Stephen Springer

2021-05

The owner is friendly and he cares about dogs treat them like a family member I found other groomers that wanted less for the job but dealing with him was a lot better. I would definitely recommend him 100%

Izzie

2023-05

Always super nice . And great prices . Herb is always so excited to see my big boy buddy and pampers him .

C. Frady

2021-05

I walked into the pet place, to just ask how much it would be to get my dog groomed. The owner replied "I dont know why you cant read but get tf out of my shop". I know it's slightly amusing but at the same time its like seriously,your running a business. He was referring to a sign that was probably 3ft off the ground( stomach height),that I assume was talking about calling in(considering the coronavirus). If you want people to read your sign,you should probably put it at eye level and if you want to keep your new business buddy,I suggest you dont speak to the locals that way.

Un4givn Juggalo

2021-05

This is the only place I bring my pit/boxer mix Clyde! Always so friendly n welcoming! I would strongly recommend!!! Price is more than fair! Don’t look elsewhere you will jus be waisting your time!!!

Melanie Stokely

2023-11

Love Herb and his staff!!! Always kind and professional.

Opening Hours

Monday Closed
Tuesday 8 AM-4 PM
Wednesday 8 AM-4 PM
Thursday 8 AM-4 PM
Friday 8 AM-4 PM
Saturday 8 AM-2 PM
Sunday Closed

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