Goodwill Store and Donation Center

L Cardinal

2023-06

This Goodwill Store is very small, but looked well maintained and clean. I found their prices to be quite high though, compared to other Goodwill locations.

Michael Huffman

2023-10

I go here often (about 3 times a week) and every time I go in, they only ever seem to have one person working the entire store alone. Im giving this place five stars though because the employee, Ashley, has always been super friendly and helpful to me and the other customers I saw her interact with in the store. Running a store front alone cant be easy but she does a great job!

jaki lin

2023-05

The most expensive GW I’ve ever been to in my life. Almost $16 for a coffee mug. There were other mugs for over $10, a decanter for OVER $200 (even at antique stores this exact one goes for around $50) and more.I understand from reading past reviews that they price items as “fairly” as possible and do their work to research what items are worth, however these items are donated and used (from what I saw oftentimes well used). I wanted to give it a shot despite other reviews but nah, I’m good. It’s super tiny and wayyyy overpriced. I hope the best for them and hope they’ll take feedback into active consideration.

Dianne Sisi

2023-11

This store is always very hot like 90 degrees. It's small and the woman that works there is not helpful. When we asked about seniors discount, she just said" we don't give any discounts ever". Expensive.

A Girl Being Frugal

2023-06

Store is tiny, highly overpriced, and the staff is extremely rude. Shop the Goodwill in Franklin for a larger store, a friendlier staff, and MUCH lower prices. Better yet, support the small mom and pop charity shops instead like Pathways, Great Smokies Health Foundation Thrift Store, ReStore, or one of the other great stores in Jackson County. After today’s experience I won’t be back unless management changes.

Alison Whitfield

2023-05

Meh. Tiny little goodwill. Prices really high. Pretty much all the housewares started at $3.75. Books were expensive and limited. My niece found some clothes she liked, not too expensive but not cheap. Bathroom and water fountain were turned into picture area, unable to use. Employee seemed nice. Probably wouldn't bother to come back.

Calico

2023-05

Everybody should consider donating their stuff to Homebase on the WCU campus instead so they can at least distribute your things to people in need instead of it getting rejected by goodwill and thrown out. Came by a few months ago to drop a bunch of stuff off. Boxes and boxes and boxes of stuff in good condition and clothes with no flaws. Lady at the front said she'd meet me out back to accept it. She never came out (I waited about 30 mins, and lady was nowhere to be found when I went back inside to look for her), so I put my boxes in the back under shelter where a ton of other boxes of stuff was just sitting out, and a sign that said left boxes would get thrown away due to weather damage. Everything probably got tossed. Murica.

Lauren Johnson

2022-05

Staff is always overly friendly and it’s well organized. I’ve found lots of great things at this location despite it being a smaller Goodwill. My only complaint is that they significantly upcharge for anything that is name brand. They wanted $25 for pairs of used converse. I’ve never known any other goodwill to do this, kind of defeats the purpose of thrift shopping.

Lori Leech

2023-09

In the middle of my shopping experience, the power went out & the staff was fantastic handling the situation. Super friendly & helpful!

Laurie Elle

2021-05

It's a little space, but it still has a good variety of items. Only complaint is that prices are quite high. Sometimes I've seen items priced higher than the store they were originally bought.

Tara Bellamy

2024-02

this goodwill is a joke the prices are outrageous will never be back

Noelle Forastiere

2022-05

Prices are crazyPeople are rudeStaff is not trained well/the sameThey also throw out items they usually sell and that can be used elsewhere when they are li.ited on space.they cut cords and spray paint them before throwing them in the trash I guess to ensure they are not usable and salvageable.its ashame to me that people donate there items and it depends who's working to see if those items get Put in store sold online sent to the other stores or thrown in garbage! FIND ANOTHER PLACE TO DONATE UNWANTED ITEMS DO NOT LET THE NAME FOOL YOU.THEY TOSS MORE THEN THEY KEEP.

Gertrude Beins

2023-05

This is the most expensive goodwill I have ever been to. I could not believe what they priced things for. Avoid this location and don’t donate here. Supporting this location will only encourage their pricing so high. Disgraceful what “goodwill” has turned into.

KimberlyHoward

2022-05

It’s a smaller goodwill, but it’s still a great little thrift store to visit. It’s close to Western’s campus too so if you go around May when the students are clearing out their dorm rooms you’ll find a ton of good stuff.

Pandemic Task Force 2021

2021-05

**THIS IS NOT A REVIEW OF THE PRODUCTS OR SERVICES PROVIDED BY THIS ESTABLISHMENT. THIS IS SOLELY A REVIEW OF THE PANDEMIC SAFETY PROTOCOLS THAT MAY, OR MAY NOT, BE IN PRACTICE AT THIS PARTICULAR LOCATION**All Associates (Properly) Wearing Masks: 1/1Mask Enforcement: 0/1All Associates Social Distancing: 0/1Social Distancing Enforcement: 0/1Sanitizer Available: 1/1Total: 2/5Notes:The biggest problem here is the single door used to enter and exit the building. This is a fault of design and there is nothing that can be done to correct this without associate interaction. There is a very narrow walkway at the door and it also happens to be where the register is as well. People were crammed into this corner like sardines as more people tried to enter/exit simultaneously.

sleigh xxx

2023-05

Very small. Quite empty last time I visited. Like others have mentioned, the prices are ridiculously high.

Joshua Farmer

2020-05

The store is ran by very friendly employees, and the store is kept in good condition. It is organized and clean, and the staff is always prepared even during rushes of customers or donations.

Robert Stafford

2023-05

This place is a joke.I have never seen prices this high no where and I go to Goodwills all over NC and S C.I think someone from Corporate should visit this store and find out is doing the pricing because they have no idea what they are doing.Don’t waste your time and gas going here.You will be disappointed.

Charles Butcher

2023-05

Nice small shop beside Walmart.

Frank Jones (Frank C Jones)

2017-05

The Goodwill stores of WNC are the best. Having one in Sylva has raised the bar for thrift stores here. In Asheville, the secondhand stores have always been better than they are in Sylva. Now, Goodwill has brought much of the quality secondhand merchandise found in the Asheville shops to this location in Sylva.

Venus Wilson

2021-05

It's ok but the prices are higher than you would expect them to be. It's clean and well lit. The employees are friendly and helpful.

Ellie Lipofski

2022-05

Clean store some prices way too high but I was able to get some great deals

Martin Hackle

2022-05

Small store, but clean and seemed well organized.

Klattu

2023-05

Got gust what we were looking for. Nice blanket.

Chester Karwowski (Ski)

2020-05

This store is pretty small. There was not alot available.

Mike Roop

2021-05

Helpful staff with a huge selection of items- very clean store

Ruby Luttrell

2022-05

They had my size jeans. Thank you

Tonya Pridgen

2021-05

The prices keep going up. Might not shop there much longer unfortunately.

Robert Cummings

2022-05

Small but good items and helpful staff

Tony Edens

2022-05

It was a good visit. Lots of interesting stuff.