4.4 (283)
1901 E Broad St, Statesville, NC 28625
(704) 380-6162
dollartree.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
David Johnson
2023-12
Wife went into store and needed assistance and she asked one of the staff for help. Staff first ignored her and my wife asked again for assistance and the lady told her that she was busy listening to her music. Very poor customer service!!!
AnnWith APlan
2021-05
I like going to the Dollar Tree for many things. They usually have what I am looking for. This time I was surprised to see that they have some small bags of freeze dried fruits. I got a couple of bags, one with apples and another with mixed fruits to try them out. The apples were pretty good. They are 6 oz bags.
Faith Atwell
2023-05
The cashier that told me she worked there for 14 years lol was so rude to me and my husband! His card was declined twice and him knowing he had money so he pulled it up and showed her!! Well then she said to swipe it so he did and it finally went through!! Well we had a whole buggy full of stuff that we took out the door so I parked the buggy in front of the door so I wouldn’t have to walk it back up and took my stuff to the car and she flies out the door and calls me lazy!! Well my intentions were to take the buggy back in the store I just didn’t feel like pushing it back up so I left it at the door!! But she says to me well we don’t take the carts outside says who! I used to work for dollar tree years ago and that was never said!! Whoever this chick is needs some customer service skills!! If you don’t want to deal with the public get another job!!
Leon Turner
2018-05
Great place!! Who doesn't love dollar tree
Nici
2023-05
The ladies at the registers were very nice 🙂 It was the first Dollar (and a quarter) Tree I have been to with $5 items. 💵🌴 😆 They were a little more upscale than the typical offerings; however, I would say a little less quality than items you would get at Michael's or Aldi, so I prob would not spring for the priceier items but that's just my preference.
Pamela Bates
2021-05
Wonderful staff. Very helpful,go above and beyond to make sure you have the right items and the correct amount. The ladies out on broad St will make sure you have a great shopping experience. They are willing to go in the stock room and get what they have , open a special register and help get it in your vehicle.will call the other store if they don't have enough in stock.Unfortunately, the store next to Big Lots on Hwy 21deserves a 2 🌟 rating, and that is being generous. I did get some help until I asked if they carried a certain product that the other store had a limited amount of. I was told that I would have to ask the merchandiser. When I asked if they had any of another item back in stock, I was told that I should see the back room. She didn't want to go back there and look. Too much stock to go through. bought over 300 items ,two buggies full and no help even opening the door to get out to my car.Who would you shop with??
Judi Hopper
2019-05
Great merchandise. Usually have several people working but the only reason I didn't give you a 5* is because it takes so long to get a second person on the register when there's a line. It only takes a few minutes and they can get back to stocking shelves. A little help is needed in placement of some of the merchandise that could boost sales. Every thing else is pretty good.
MICHAEL HOLBROOK
2022-05
Met one of the sweetest, most personable cashiers I have ever met today. Extremely patient, she handled a long, long line of customers single-handedly in a most calm, and efficient manner. Not only that, she also had the wherewithall to greet customers with a smile and a welcome as they entered the store to shop. Talk about grace under fire! Well done, Dollar Tree!
Lori Mays (LoLo)
2021-05
Love the selection and value, but the one on East Broad needs to hire associates that act like they at least halfway like people! The one who waited on me today just grabbed my purchases and started ringing them up, no greeting, no conversation, nothing....I've been to that same one before and had several different associates give me great customer service! This one has ALWAYS been the same everytime I've been in there, she treated the woman in front of me today the same....
Phillip Walls
2023-05
Friendly staff. Didn't quiet have what I wanted but their were other options. Good store to find cheap items.
Carol Mullins
2021-05
I LOVE our Dollar Tree Stores. I started getting too hot while in the store due to a health condition. SHANITRA had checked me out & so kind💕. I told her I was going to have to go outside after I had already paid. But I wasn't able to even take my $21.00+ purchases with me I was so sick. It's NOT COVID❗It's like a heat stroke❗It was almost closing time. I made it to my car & was dark out. I was so sick & 💕SHANITRA💕 comes to my car with my bags💕. She realizes how sick I was & puts my bags in my back seat❤. HOW SWEET WAS THAT❗I'm so thankful SHANITRA came to check on me & took care of bags. What GREAT CUSTOMER SERVICE, EMPATHY & KINDNESS. She was genuinely concerned for me, advised me to sit in my AC, sip a SODA I had with me. I stayed & finally got well enough to call someone that met me at home, got all my pkgs, made sure I got parked & took me in home. Another very kind person that answered a crying call. THANK YOU,💕 SHANITRA💕, & I hope your are recognized for your KINDNESS even at time to close your store YOU took time to help someone in trouble & alone❤💋❤❗❤💛❤ ❤💛❤ ❤💛❤I
Ann Bejcek
2019-05
This is a great place to shop for lots of things but I go there primarily for greeting cards. The ones I bought today were 2/$1. Much cheaper than a drugstore or Hallmark store.
Ray Wyrick
2023-06
Had exactly what we needed for really good prices. Very convenient.
Sunshine Thao
2021-05
This dollar tree in particular, I feel had more varieties. For example, I went in to buy birthday decor and they had more pompom streamer color options, streamer designs, and birthday balloon designs to choose from.
Cynthia Johnson
2022-05
As usual it was a great experience seeing all of the merchandise for 1.00. But the crafting shelves were very bare.
Amanda McClelland
2021-05
They don't have enough cashiers so you can almost always expect to wait in line. The employees are always nice though.
Burton Guster
2019-05
Understocked continuously, longest lines of any dollar tree I've been to, and horribly rude staff. Reached my breaking point and literally never going back to this dirty dollar tree again.
Lawanda Smith
2021-05
MY VISIT WAS GREAT... ESPECIALLY COMING FROM THE NORTHERN VIRGINIA AREA... THE SOUTHERN HOSPITALITY WAS AWESOME...I WAS SURPRISE TO SEE THAT YOU GUYS SOLD SHELLED SHRIMP....A+... FOR ME...
Alli queen
2021-05
They have everything i need unless they are all out and they will have a truck like the next day i am happy with them because they are so nice and the will help you and look for what you are looking for
Leslie Valdez
2021-05
Love this store because everything is a $1 and their holiday stuff are always so good
Destini
2021-05
Friendly staff, clean store, pretty fast service. When the line formed another associate opened a register immediately.
Earline Bowers Church
2023-05
More items... more stock... but so much more to choose from and more crafts to try.
Allyson Burns
2021-05
One of the best and biggest Dollar Trees I've ever been in! Staff was extremely nice!
Mark Harris
2023-05
Decent prices seem like good people
Summer Scott
2019-05
Have a lot of stuff for a dollar in the store. It's very clean and organized as well as the atmosphere being friendly and there employees are nice.
Carlos Calveiro
2022-05
Lots of options and never low in stock. One of my favorite dollar tree
k stewart
2022-05
Service is usually good!! I’d suggest this Dollar Tree more than any.
Tamika Miller
2018-05
I go there all the time. As long as they have enough cashier's the visit is great.
Bryce Hosseini
2019-05
It's not the cleanest or newest place you've ever seen, but the prices and selection are pretty good.
Terry Thompson
2018-05
Lots of good things to choose from for a dollar great place to go when you don't have much money
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 9 AM-9 PM |
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