4.8 (541)
265 Commerce Ave, Southern Pines, NC 28387
(910) 944-3882
mooreapplianceservice.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Brian Carpenter
2024-04
We had a great experience with Moore Appliance Service. Jay came out to inspect our Samsung dryer that was making unpleasant noises. He showed up right on time, was very professional, and completed a fix within 30 minutes. Jenny was also very friendly when making the appointment. We will absolutely be using Moore Appliance Service for all our needs in the future.
Judy Russell
2024-04
My dryer would cut itself off and I’d have to turn it back on at least three times during a load of clothes. Their technician came out and found the issue in a very short time. Thank you for sending the best repairman in town.
timothy coker
2024-02
My dryer went on the blink. They came out to do the repair. Very professional work. It was a simple fix. A broken wire.They could have changed for this or that but didn’t.Honest people!!! I definitely would use them again.
Kenneth Greene
2024-04
Ethan was very professional, respectful and courteous during his visit. Ethan was straight forward about the issues with the washer. Kudos to Ethan for a job well done.
Derrick Rayner
2024-02
Well, finding out that lint trap can get lint at the bottom of filter. Your representative did a great service in cleaning that out. Had no tools to check it out ourselves but he did tell where to get one. Thank Your help and maintenance to our dryer.
Michael Glaspy
2024-04
The tech was on time, very knowledgeable, and professional. Our oven wasn't working. He fixed it in no time. Works great! Will use Moore Appliance again.
Shirley Aquino
2024-03
Identified the problem with my dishwasher very quickly, updated the software program inside it - I didn't even know there was one, and answered all my questions. Very thorough, polite technician. Will definitely call again if needed.
Christopher Rice
2024-04
The Technician was quick to respond and made the necessary repairs and recommendations to maximize the life of the appliance at a fair price. I recommended Moore Appliance!
William Conklin
2023-12
Really pleased how seamlessly the call, estimate and approval from warranty company went. Bonus was temporary solution that allowed us to use microwave until replacement parts arrivedMy 2nd very positive experience
Christopher Viverette
2024-02
Service Technician Todd came to service the door on my range. Could not have been more professional and courteous. I would recommend Moore Appliance Service to anyone in need of appliance service.
Chuck Wunsch
2023-11
We had a squealing clothes dryer. The tech came out and analyzed the problem, gave us a quote and ordered the parts. A week later he was back and in an hour, installed the new parts. He also cleaned out 10 years of lint inside the dryer. I would highly recommend Moore Appliance for any of your appliance repair issues.However, within a week or so there was a new squeal. Called and they sent a service tech out the next day. He quickly located the part that was making the noise and replaced. I was only charged for the part, which I thought was extremely fair.Service: Dryer repair
Jo Valdes
2024-04
Keith is always very knowledgeable and thorough! Thanks for a great job solving my problem. Jv
Tammy Williams
2024-04
The technician was on time, thoroughly cleaned the filter and returned my appliances where he found them- was very fast .
Dave Hodge
2023-12
Cameron H was the technician that came to our home and diagnosed the problem in less than eight minutes. He was knowledgeable and professional, answering all of my questions as he worked. Thank you.
John Zeitler
2024-04
Excellent experience with Service. Professional, helpful, found issue and solved problem with expert analysis. Highly recommend
Paula Shelton
2024-04
Two techs came and could not have been more efficient and professional. Extremely pleased
Sue Ruddell
2024-04
Very prompt. Cameron was my Moore Tech and he is very professional, nice, thorough. Explained issues to me. Gave me some advice on how to keep my dryer in good, working condition (cleaning dryer vent more often than every 3 years 😊). Very pleasant experience. Highly recommend.Service: Dryer repair
Meg Richards
2023-10
I tried to "fix" the oven door of my range and made a big mess of it! Apparently replacement parts are no longer available, but Jay was able to straighten the hinges so that I can still use it. Thank you, Jay! Moore Appliance was very quick to schedule a visit and Jay, the awesome technician, was right on time, quick, thorough, friendly. Highly recommend this company and will certainly use again!
Ken Cavins
2024-04
Very good service and was diagnosed and repairs in a timely manner. Would recommend them anytime!
Kara Patton
2023-12
Extremely professional, on time, and they fixed our clothes dryer. We will continue to use Moore Appliance Service to repair our home appliances.
The Dudleys
2023-08
The repairman was thorough and clearly explained details and costs involved about possible repair. He was on time, friendly, and professional. When asked for suggestions, he gave thoughtful recommendations about replacing our "dying" refrigerator. Later, when I had a question about our new fridge, the office was willing to look at a picture and respond.
Jennifer Imperial
2023-11
I was pleased that they were able to come out quickly and give me feedback on my washer issue. Very professional, and worth the price paid.Service: Washing machine repair
Joy Hamilton
2023-11
**Updated review**Had to do a service call because our dryer was making a horrible noise. Jay was our service technician and as usual he was fantastic!! He explained what broke and how he can fix it. Thank goodness he had the part in his truck! Moore Appliance saves the day and the laundry!!Fast reliable and wonderful service techs!!
Aileen Gresham
2024-02
Excellent work, the technician was educated and very friendly! Will definitely recommend and use in the future!
Crystal Ann
2023-10
Came out to our house very quickly to check on our garbage Samsung fridge and was very honest with me. This is the 2nd time they had come out for this fridge (2 different reasons). They are hands down the best appliance repair company in Moore County!!
Michael Randall
2023-09
Absolutely top shelf from A to Z, Technicians, Office Staff , supply chain The BEST! Our parts required arrived in a day, our stove diagnosis was quick and efficient, simply perfect in every way.Service: Stove & cooktop repair
Barry Leonard
2023-12
Tech called in advance of arrival, arrived on time. Diagnosed problem in just a few mins, discussed pro and cons with repairing unit. We decided to not repair machine due to parts cost.Service: Washing machine repair
Beth Eilert
2023-09
After many times having Moore Appliance come to my home I have no problems or issues with their superior service and technicians. They are always on time and go out of their way to fix my issues in one day!Services: Dishwasher repair, Dryer repair, Washing machine repair
Jeff Morketter
2023-05
I know this is hard to believe but yes, I used Moore‘s. Appliance service center within two weeks for two different repairs. Would’ve been nice if the two could’ve broken at the same time but life doesn’t always work that way. Again just very impressed with the service. Service was efficient, problem was properly diagnosed and repaired. I. Could not have been happier with the service. Highly recommend calling them for any appliance repair. This time the washing machine decided to stop working properly..Service: Washing machine repair
michael hunter
2023-09
Absolutely recommend this company! Best Buy subcontracted Service Quick who did nothing to troubleshoot and reported back no fault found. I had Moore Appliances come out today to get a second opinion. The Technician got a AS code while troubleshooting with Samsung along with uB (3), dC (4) codes that are stored in the memory. He called Samsung (Tony), who stated the damper assembly needs replaced. It's a $753 repair cost, which will most likely lead to my washer get replaced while under Geek Squad Protection Plan. This tech was awesome, he's forwarding me the report with all details to include his call with Samsung.
| Monday | 8 AM-5 PM |
|---|---|
| Tuesday | 8 AM-5 PM |
| Wednesday | 8 AM-5 PM |
| Thursday | 8 AM-5 PM |
| Friday | 8 AM-5 PM |
| Saturday | Closed |
| Sunday | Closed |
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