Cricket Wireless Authorized Retailer

Yesenia Mondragon

2023-07

Bad customer service and it’s definitely it always just this time with two lil girls with bad attitudes honestly we shouldn’t have even bought anything but whatever.

Vanessa Rodriguez

2020-05

I went in to see if they could connect my phone which was not done being paid for. The girl was very nice and wanted to make sure she was doing what I had asked. She calls her manager and explains that I want my current phone connected and I was not interested in the free phone promotion. She did as he said and charged me more than $70 to try to connect it. I went to talk to the manager and he admitted that he knew my phone would not work since it was not done being paid for through another company. Which then he said he could not resolve my issue since they are "not corporate". Tried to blame it on his staff.

Randy Brewer

2020-05

I think it is unfair to cricket customers that they can't get the same deal on the same phone that new customers get. If you're a long time customer. You have to pay more than someone who has shown no loyalty to cricket. They pawn off the cheap junk to the long time customer and offer better quality to the new one.

Margaret Hill

2022-05

RIGOBERTO M IS THE MOST AWESOME STORE MANAGER THAT I'VE EVER MET. I WAS HAVING TROUBLE WITH MY PHONE AND WITHOUT ANY HESITATION WHATSOEVER, HE SPENT 3 HOURS OR MORE MAKING SURE THAT THE NEW PHONE I PURCHASED WAS EXACTLY THE WAY MY OLD PHONE WAS SET UP. WHILE THERE ANOTHER EMPLOYEE NAMED CHRISTIAN WHO SHOWED THAT HE HAD BEEN TRAINED WELL BY HIS BOSS. THESE TWO GENTLEMAN MAKE CRICKET STAND OUT FROM ALL THE REST OF THE PHONE RETAILERS WE KNOW. THANKS AGAIN FOR BEING SO KIND AND COURTEOUS .

Billy Key

2021-05

Sales rep was very friendly. Didn't know the answer to my question at first but he made a phone call to ask. I feel that he went that extra mile. I will definitely return to this location

Mary Brooks

2021-05

Love the service! Although the unlimited has sit up GB they told me this beforehand... The staff is good too! I recommend Cricket to anyone looking for a carrier on a budget.

Pat Cavanagh

2021-05

Unprofessional person at the counter as usual. More annoying this time and just plain rude. Learn how to speak to customers and stop leaving the store to a rude kid to run alone. Ridiculous

Tim Ellington

2020-05

My experience here was awesome!

Spiro Laousis

2020-05

They speak Spanish!

Cassandra Law

2021-05

Always helpful.

Araceli Barragan

2020-05

Good

Rigo Lopez

2021-05

Fui el sabado 22 de agosto del 2020 como a las 5:45 pm y estaba un chica en el local.solicite un servicio para cambiarme a esa compañia y me dijo que yo tenia que hacer el tramite.de llamar al servicio al cliente. Mientra ella chateaba en su celular y no quiso ayudarme.le dije que iria a otra tienda que fueran mas profecionales con los clientes y los nuevos clientes y dijo muy quitada de la pena si esta bien vallase.si no les gusta su trabajo. Que hacen ahi?

Juan carlos Tolentino

2021-05

It would be good if they respected their schedules, sometimes we leave work late and if they feel like it they close an hour before their supposed time.

Daniel Ramirez

2020-05

Very good service