4.1 (2058)
425 Earl Rd, Shelby, NC 28150
(704) 484-9883
lowes.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Daniel Judah
2023-05
A very good place to shop for your hardware needs. The place is typical of other Lowes. Staffs are friendly, helpful, and very accommodating to the customers. The place is quite complete, lots of stuff is available for your needs.The place has a large parking lot, the location is close to the main road.
Linda Morehart
2024-04
Great shopping experience today! Thank you Barb and Shelly for assisting us with our check out. I didn't get the names of the other associates, but everyone was so helpful. Thank you all!
Charles Everett
2024-04
Awesome service love the curbside pickup option never had any issues with that method and where I dont really like crowded public places the curbside pickup is perfect
Miranda Gunter
2024-04
Very crowded and most employees were very busy. But aisles were crowded and buggy couldn't hardly get through. I asked about doing a car key and was told they didn't do car keys. I had already went over and saw the car keys and did seem like they could do them . The lady just didn't want to. But that's okay - she helped me at self checkout when I had to remove an item.
Jerry
2024-04
While I spent my 30 years in the siding and window business before my poisoning, I came to this particular Lowes all the time because it was on my way to most of the houses I had sided or put windows in. This store has always had great associates who are skilled beyond belief in their knowledge of their jobs. The store maintains a safe and reliable safety program that keeps employees and customers safe while moving materials around. The store always manages to remain clean as can be for an enjoyable visit every time. The associates smiles as I walk around really lets me know that if lowes is making them smile, then they will make me smile. This particular lowes is top shelf and my only choice if I have to choose a home improvement store. Now disabled I continue to search for whatever I may come up with to do at this lowes store. Thank you, Lowes, for your continued pursuit of perfection.
Jenny Bee
2024-04
Fantastic in every way! Love AimeeH . She knows all about Plants!
JV M
2024-02
Very disappointed in the stocking of the shelves. Needed 3/4" schedule 80 couplings. Individually sold and contractors pack. The shelf, with the boxes; not only they didn't have any, the boxes were removed off the shelf. None to be had!! None in stock!!
Ashley Myers
2024-04
Best customer service around! Don in flooring was a Godsend and helped us greatly!
Karen Davis
2024-04
Zack in the garden center is amazing. Friendly, knowledgeable, and very helpful.
jeff wright
2024-02
If they have what you need they only have some of it. Never anyone around to help. Employees ALWAYS have an attitude. I’m sure this is due to management.
Chris Benfield
2024-01
Does Lowe's even assist customers anymore? Had to hunt a rep. For assistance! This used to be a good place to buy hardware etc. not so true anymore.
Jim Burroughs
2024-04
No help. Only associates we found were cashiers. Not the same as the Lowe's from years ago.
Steve Van Buren
2023-12
Met with Don in tiles. He was extremely helpful and explained the differences in the tile types. He took his time ensuring that our questions were answered.
Vue Hang
2024-02
very bad customer service! unprofessional people! especially pro desk team lazy dont want to work and give customer follow up and call back!
Courtney Rhyne
2023-10
Update customer service representative likes to profile and take pictures of customers and then lie about taking the picture when confronted. Then proceeded to laugh smirk and carry on and tell people incorrect information. I will be contacting corporate as this is unacceptable behavior.Stephen G was awesome in windows! Great customer service!!
David Phillips
2024-03
Phone ring for 6 minutes straight really lowes and you're not hiring anyone awful customer service
Brian Moran
2024-04
Lowes is great, until it isn'tThey move everything around too often
Michael Jones
2024-04
Lady at returns desk stopped me to look at my receipt and told me the drywall I had wasn't on there. I was positive it was so I asked her to check again. She insisted it was not on the receipt and got an attitude. I persisted and she called her manager over. He took one look at the receipt and found the drywall. After accusing me of lying/stealing, she overed no apology just looked at me like it was my fault.
Coach K
2024-04
Love the Lowe's in Belmont NC great staff and very helpful
Angela Paysour
2024-02
Easy to find what you need. Great employees and very helpful
Lily H
2023-09
Never shopping there again. Waited at curbside 10 minutes the lady calls and said go by garden center I drive there wait again blocking road still no one I had to go inside and told the woman (long dark pony tail) I’ll just do it myself this wasn’t helpful at all. She didn’t even look at me or say a word. Home Depot for life!
American LLC
2023-07
One of the best Lowes in the state! Great staff that goes out of their way to help you, and they always seem to have positive friendly attitudes. It makes shopping there pleasurable. The great staff plus a clean store make this an enjoyable shopping trip.
Kristin Gibson
2019-05
Very helpful staff. Very clean bathrooms. They will help load your stuff. Pickup was very fast almost immediate once you order online. They have all your home improvement needs.
Sandra Holloman
2022-05
One of my favorite stores. I don’t know why but it just is😂😂😂🤷🏾♀️ They have sooo many different colors of spray paint. I get there and sometimes I stare because I don’t know what color to get. I love it
jason moebes
2022-05
24 sheets of plywood $1,500, 20 2x4s $500 yes extremely over priced. Pro loader smoking a cigarette and watching me load it all by myself priceless. Not one associate would help me. It's bad when you get a 10% discount and would still rather go to home Depot.
Katherine Lund
2020-05
Horrible customer service the last few times we have online ordered. Between not having the pick ticket complete the next day and us having to get the items ourselves for them because they are taking forever when they aren't doing anything, to trying to get us to switch to another item (wire) so they didnt have to go back and cut exactly what was ordered and then throwing it in the cart in a bundle, kinking the wire in several places and folding the foam pipe cover so now the adhesive is useless. Just overall infuriating to deal with and have the products we bought messed up due to carelessness.
Jerry Cochran II
2023-05
Lowe's has always had everything I've needed and employees that have the knowledge to send me in the right direction to get what I need. They also have given me better routes to go on projects and cheaper fixes then I anticipated. The stores are always clean and the employees friendly. I recommend this store to anyone. Thank you. Jerry.
Barry Smith
2024-03
Lowes is a man's walmart. I could shop for hours sometimes.
Dennis Johnson
2024-02
Always seems to be better stocked, than the other area Lowe's
P. Wojakowski
2023-05
To date, I have not had a bad experience visiting here; all personnel- incl the newer team members- are very knowledgeable of their store. I would say a big Thanks to the Lowe's Training staff; it's working! They always come over to help in the self check-out lanes to deal w a register issue or to help apply a discount.
| Monday | 6 AM-9 PM |
|---|---|
| Tuesday | 6 AM-9 PM |
| Wednesday | 6 AM-9 PM |
| Thursday | 6 AM-9 PM |
| Friday | 6 AM-9 PM |
| Saturday | 6 AM-9 PM |
| Sunday | 8 AM-8 PM |
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