True Value Of Salisbury

4.6 (179)

1818 W Innes St, Salisbury, NC 28144
(980) 330-6700
stores.truevalue.com

Claimed
Hardware store
Do-it-yourself shop
Glass cutting service
Home improvement store
Key duplication service
Paint store
Plumbing supply store
Tool rental service
Tool repair shop
Tool store
Chain retailer carrying household tools, supplies & more (many family-run or independently owned).

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Brian Genereux

2022-05

The local true value in Salisbury.They have a great selection of electrical items broken down into clear bins same as all the small plumbing fittings, makes finding much easier. I was there looking for water shut-off valves. Didn't find exactly what I wanted but did find reducers to complete my trip.Only real drawback is their store hours

Jessica Miller (Jessie)

2024-02

I love a hardware store. Had to return some items. There was no hassle in doing so. The lady at the counter was very sweet and accommodating. She gave my dog a treat. This is my go to place for hardware and such.

Amanda Woods

2024-05

Always clean and friendly people ready to help you

Travis Vogt

2024-02

Always someone to help out. There was a person not too knowledgeable about some things but that's ok, I got the help I needed. Very friendly.

holly cameron

2023-07

The best customer service experience you're gonna have. It might not be the cheapest place but it more than makes up for it in experienced and friendly employees that actually seem to like their job. If I have a project in mind someone up there can help, even if it means referring me to a different store.

betty

2024-01

They had everything that my Husband was looking for. He left Happy!

Julie Jordan

2023-12

Everytime I go there everyone is so helpful and help me get what I need.

David Brown

2023-05

Great to have True Value Hardware in the neighborhood! You can usually find what you need there. The staff are friendly and helpful. The last time I was there I drove my sister over to get a handle for an old drawer. She insisted on taking the drawer with her to see if it fit!? She asked the lady at the counter if she thought it would fit. So the nice Lady pulled out a screwdriver and installed it! Exceptional customer service! Thanks!

Barry Nesbitt

2023-10

They have everthing you need. Better than Lowes. Two asiles of nuts, bolts an screws. Plumming and pipe fitting section.

Daniel Nazario

2023-05

For the first time me going here I had a good experience with a car key very fast service The call support was very helpful and very pleased with the key really needed the key for my car of a spare. Thank you very much. Will come again in the future.

Cimberly Rice

2023-12

The one place that I don't have to worry about being a women and them being mean to me because of it

Eric Phillips

2021-05

I love having a locally owned hardware store in town. It's in a super convenient location and the inventory is not overwhelming. I can usually find what I need in a hurry. There is one guy there that seems to have a poor attitude and seems up tight tight. I once heard him on the phone loudly scolding someone at an auto shop over a $70 service bill. I didn't know you can get anything done at an auto shop for that cheap. I don't know if he's the owner or manager or what. Everyone else is very pleasant and I will continue to patronize this business.

paul parker

2023-12

plenty of close open parking. Good variety of items

Alex Szumikowski

2020-05

I really liked the great customer service a month ago when I went in for paint, so when I needed some yard items I called them instead of going to Lowes to ask what their virus protocol is. I haven't left my house for 3 weeks so I had questions. But no one answers the phone there, you just get a recording. So I had to spend my $376 at another store that did answer their phone.

jerry scott

2022-05

Don't always find what I'm looking for here, but they usually have it. Kinda pricey on things, but its the convenience of not driving to a big box store. Employees are Always helpful and pleasant. Explore true value, you might find a new favorite place to shop.

68GTO Watts

2022-05

Very informative, knowledgeable and helpful employees! They know their stuff!Unlike some other home improvement stores, they don't run from you when they see you approaching and they WILL ACTUALLY personally take you to the place of item that you are looking for! Only wished they were much larger!

Kristen Hamilton

2019-05

Friendly staff and well organized. They prepare for summer and winter seasons with hard to find items Walmart does not have and certain things better quality for the money. They have good sales on work gloves when you're trying to find it for that special someone.

Betty Everhart

2023-05

Went to this store today and got robbed of $98 and nobody could help me. AVOID unless paying with cash!!!! And stop saying I have insufficient funds I know how much money I had on my card!!!

Tim M

2023-05

Great selections and values. Associates not that helpful or friendly. Too busy doing their stock work to be attentive to customers.

Devin Sinnott

2023-05

The staff are very friendly and helpful. I much prefer going here over Lowe's or any other hardware store in the area.

Titus King

2023-05

For the time I have shop there it is really good a lot of the people are very helpful and I don't mind doing business with them

Cynthia Presnell

2018-05

Able to park at door. Greeted by staff as entered, she knew exactly what we wanted & where it was located. Sadly, they were sold out. Store was neat, clean, & organized. Didn't have time to explore today. Love hardware stores! And it's springtime!

Katniss Golden

2017-05

These people are SO nice and super helpful. They will walk with you to find what you need, give really good product recommendations, and remember your face so you feel like you're talking to friends every time you go. Super convenient to the Mall/Catawba/Hospital side of town and always a nice experience!

Jordan Mullen

2021-05

After being told I could return something and telling her I didnt have the packaging they said I could bring it back no problem even no package and went back to return it they told me I could not do this I would have had no problem if I wouldn't have been told 3 days earlier that I could if you are going to tell someone something you should do it

Addar Gore

2021-05

The best customer service I have encountered in a long time very helpful and amazing people we were very pleased and enjoyed shopping with them will definitely go back home

Walter Barber

2023-05

Maybe not quite as well stocked as Lowe's, but you don't have to scream obscenities in order to find someone to help you find what you are loooking for.

Grant's Service

2022-05

Very helpful here, they will actually take the time to help you find something and treat you with respect.The big home improvement stores should really consider being this way

Elaine White

2022-05

Pleased with the products I went after.. Quick in & out, in comparison to other hardware stores. I have even returned for others things.. Once again, I grabbed what I needed & out the door! Pleased & Appreciated!!

Vanessa Simerson

2019-05

This is on my way home and the staff is so friendly! I have only had one time that they couldn’t help me.. but that was only because I needed a key to a 44 ford tractor.. they don’t make the key anymore... oopsie

Ken Nuss

2023-05

Great store, friendly faces & a good variety of items to choose from. Save me going to lowes

Opening Hours

Monday 8 AM-6 PM
Tuesday 8 AM-6 PM
Wednesday 8 AM-6 PM
Thursday 8 AM-6 PM
Friday 8 AM-6 PM
Saturday 8 AM-5 PM
Sunday Closed

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