4.7 (299)
118 E Fisher St, Salisbury, NC 28144
(704) 633-8686
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
roger brown
2024-04
My experience with this wonderful high life manager was absolutely great, bri was very informative and was full of knowledge as well as very welcoming and helpful. Bri was able to help me with all questions concerning kratom and their delta products and was able to help me understand how these products help people. She was able to tell me about their best selling products which are their disposable delta 8 pens and their low priced nicotine disposables! Overall wonderfully store and very stocked on all your favorite products!
Heather Kirkpatrick
2024-04
Bree is very knowledgeable and always knows what I like. And always has good suggestions of new products for me to try. Very pleased and happily satisfied! šBrian is also very knowledgeable and jovial. Makes time and an effort to make sure you get the product you want. š
Allison O'Grady
2024-01
I bought a vape and they have a policy where you open and try it in the store. Once you leave, they cannot replace it. I opened it and the light flashed red (not working). I handed it to the guy, and he handed it back, and said to charge it. I didn't think that was right, but wasn't comfortable arguing with the guy about how to do his job. I also thought since it's a small place, I was just in there, and I did what he told me to do, they'd make it right if it didn't charge. WRONG! I called up there and got the guy, but he passed me off to the manager. I explained the situation to her, and she just stated their policy. I followed their policy, their employee clearly didn't know what protocol to follow. They ripped me off and I'll never be back. It was mentioned they couldn't refund me, because "upper management " would want to know why. I don't understand, your employee made a mistake, that's the why. The only thing I did wrong was try and support High Life over the other smoke shops. The manager tried to placate me with using her discount the next time I came in. A friend of mine just had another friend experience this the other week, and he was given 10% off his next purchase. They are using their own discount to hide their mistakes from upper management, instead of doing right by their customers. Beware.
Maddie Hiatt
2024-04
Bri is amazing!!! She is very knowledgeable and is always so polite and greets as soon as I walk in. The store is always in the best condition. It truly makes me happy when I walk in and I see Bri there to answer all my questions and letās be honest I ask a lot of flavor questions when it comes to vapes. Lol!
Daniel Hammonds
2024-04
I am very pleased with the prices and service I receive at High Life. Brian is always very helpful. I am new to vaping. He takes the time to answer all my questions and suggest the kind of vape that fits my wants and needs. I past by 3 different smoke shops on my way to High Life, because I don't get the low prices or customer service that I receive anywhere else. I am and will continue to be a customer. Thanks!!!
Laura Bishop
2024-04
Bri is awesome! She always goes above and beyond. Half the time when I go in, I canāt figure out what I want. Bri will ask me questions about what Iām looking for then she will pick out some items and go over everything about them with me. Briās recommendations are always on point.
Makayla Grigg
2024-04
Noah was very helpful in picking the product that is perfect for us. He was full of product knowledge! Will be coming back again :)
Cody Trexler
2024-04
Wonderful staff. Totally a step up from the previous "Expressions". Bri and her staff are very helpful and knowledgeable!! 10/10 for mae
Susan Sanchez
2024-01
Employees are always awesome. Need to bring cash more often to tip a lot of the Employees I have been helped by always know their products! Never disappointed
Jessica Peters
2024-04
Karena is amazing𤩠She is so sweet and helpful! Go see her for your next purchase.
Janie Bird
2024-04
Brandon was awesome!! So informative and super nice!! Iāll definitely be back!!
Maxwell Briand
2023-05
My experience at this store is always stocked beautifully and I am immediately prioritized by the staff and helped so wonderfully by Christina she's the sweetest and kind person who is always there to help and is extremely knowledgeable about all the products and has helped me make better choices to my liking when I am shopping at high life CBD this store is a hidden gem and all the the workers Especially Christina deserve more for their hard work!!!!! ā¤ļø
Ray Quick
2023-09
Great staff and wonderful products. Easy going group there will help you with all your needs they even gave my dog some water on the hot days as we passed through thanks again for the great service šā with us!
mentalyconfused911
2023-11
I've seen all the women and workers that I loved and who were so attentive be pushed out of this workspace. I've opted to take my business to other smoke shops around that appear to care more about their core workers. Turnover appears to be quick. The most knowladgable staff have moved on.
Kerstian Urey
2023-05
Stopped in for like the 20th time, got to see this awesome lady named Christina, and she is the best! She always makes sure I get what I need and answers all the questions I have about any product with a smile on her face. š I recommend this business to everyone and I always mention my favorite employee there, Christina! Thank you, girl, for being great at what you do. See ya soon!
Ashe Fullam
2023-05
Seeing Christina and learning from her endless fountain of knowledge is the only reason I come here. She deserves all the happiness in the world and a raise too. She's been providing top notch customer service every single day for years. Christina is the one and only person I'd ever trust to help me pick out products.
Jon B
2023-07
Allie, Brianna and Nikki has been very helpful everytime I come into shop and I come in multiple times a week. She answers any questions I have and makes me feel welcome. I absolutely would recommend anyone to shop here for any smoke shop needs. 13/10
Chris Eller
2020-05
I was šÆ impressed with the store, staff, knowledge, and overall highlight was gathering info from.Kristin is what I thought was her name...
Stephon Jenkins
2023-07
Jennie and Nikki always treat me like family. Definitely one of the highlights of my night every time. They always remember what I'm looking for and send me out with my purchases as well as a good laugh.
Gabriel G
2023-05
Bought a product from them that was strongly recommended and it ended up not working after the purchase. They wouldnāt return or swap it out or call manager even though they remembered me. Iām gonna stick with Kure vape shop. They give you two weeks to test out there products. Receipt or not.
Kevin Baker
2023-05
Stopped in here today to pick out a new vape for my wife. The store was very nice and clean with a ton of different options from vapes to herbal to hooka smoking supplies. We were greeted and helped by Nikki, who was super friendly and very patient and helpful. Highly recommend establishment that we will continue to support.
Melissa A
2023-05
I love coming into High Life in Salisbury!! I get what seems like personal treatment every time I walk in the door. Everyone who works at this shop is absolutely amazing. Christina is so educated on the items she sells, if I have any questions about anything she is always there with the answers. No other shop I'd rather go to!! Keep it up!
A
2023-05
Christina is absolutely fantastic! Iām not savvy whatsoever with vapes and only like a specific flavor. She was so patient and knowledgeable with the various products/parts and was happy to answer all of my questions. This is the only vape shop I visit. Christinaās professionalism and care for the customersā needs is demonstrated during every visit. Keep up the good work HL of Salisbury! Other local vape shops need to take some serious notes. Thank you Christina.
john saienni
2020-05
I have been frequenting this store for about a year now. It is located in a good part of town. The people that work here are very courteous and friendly. Any questions that I have asked I was always given answers which directed me to the correct item/s needed. It is located in an older building complete with one of those original tall doors - occasionally I come here just to see the door. Mike the manager is a man of integrity and although he is usually very busy he often takes the time to engage me in my philosophical points of view. Great place - people are very nice folks - my favorite store in this venue. I highly recommend
Christina Bray
2023-05
Brianna was absolutely Amazing. She really knows her product adequate. She helped me find exactly what I was looking for when it came down to vapes.
Amber Price
2023-05
Christina helped me today, she was very informative. She is very educated on her products in the store also taught me somethings. Will recommend her and store to friends/family.
Isabella Gillespie
2023-05
Love this place! They have lots of cool stuff in there and all the employees are super helpful. My favorite is Aspen though. One of the sweetest most helpful person there! Whenever I go for a vape and idk what flavor I want they always help me pick something out.
Joseph Keller
2021-05
I love this place. The staff are always friendly and informative. Christina was the one who helped me today and she is always very polite. They know their stuff inside and out. They can tell you all about their products and I mean all their products. They have a large variety of different things including nice posters and tapestries. I would highly recommend this shop to anyone who smokes or vapes.
Cam Key
2023-05
Had the pleasure of meeting and being assisted by Delphia. She had answers to all my questions and added suggestions that were extremely helpful. I got 5 star service and she had the personality to match.
Will Cheek
2022-05
Came into high life tonight and was helped by Nat, she was very knowledgeable of the products on the shelves and gave me some great recommendations! She was also very friendly and informed me of the Black Friday raffle and give away! If I could give 10 stars I would!
| Monday | 9āÆAM-9āÆPM |
|---|---|
| Tuesday | 9āÆAM-9āÆPM |
| Wednesday | 9āÆAM-9āÆPM |
| Thursday | 9āÆAM-9āÆPM |
| Friday | 9āÆAM-9āÆPM |
| Saturday | 9āÆAM-9āÆPM |
| Sunday | 11āÆAM-8āÆPM |
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