4.5 (605)
538 Sutter's Creek Blvd, Rocky Mount, NC 27804
(252) 316-6100
go.harborfreight.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Laura Gearhart
2023-12
I called to check on item. They answered questions. I went to store they had sitting there waiting for me. 5 stars not enough
Scott Blount
2024-01
Drove a hour to the store to buy items the website said was in stock to find out they hadn't had any in weeks and didn't know when they would be getting more. I went online and ordered the items to be delivered to my house
Ernest Kennell
2023-09
I really enjoy going to Harbor Freight for all my tools and accessories. Trying out a new Hammer Drill this weekend . I've never had a problem with their tools and if you do they are very good about taking them back.
Wes Melvin
2023-10
walked in walked around got exactly what I wanted everything was pleasant lady that rang me up with give her a thumbs-up to I found what I needed I got a pretty good discount on things with the whole give your number and pay some money whatever that is thumbs up nice place
mary johnson
2023-12
Harbor freight & The manager is a joke. Think twice before buying anything from there. Build in a America buy in a America...GOD bless America...
GISSELL ALEJANDRO
2023-10
Went in to return an item and the young lady at the cash register asked me for an ID and made a racist comment. And then proceeded to tell me she couldn’t make the return and looked at her co-worker and started laughing. Never going here again!
Frank Matthews
2023-05
This has become one of my "go to" stores for various tools and supplies. I enjoy waiting for a coupon with respect to something I may have my eye on as well as for something I can use. The staff is very friendly and accommodating. A young man by the name of Tony took the initiative today to stop what he was doing and offer assistance. He even took the time to escort me directly to what I was looking for. That is what I call service! The store is always neat and clean, something I appreciate as opposed to things looking stocked in a haphazard manner. Lastly, since their Pittsburgh line of tools carry a lifetime warranty (I'm an old Craftsman tool man) I find they fit my needs with a friendly price! With today's economy we could all use some relief while obtaining good value.
AP
2023-06
Great store. Niche market serves a great need and demand for tools and supplies in their price range. Great sale on 5 & 7mil disposable gloves. The best around !!!
Bruce Barley
2023-05
If I could give one star I would apparently Harbor great has come up with this stupid policy that if you return a defective engine or a defective item. You get charged 25%. Restocking FEE when I called the Home Office they told me that it is up to the store if they want to charge the 25%. F e e Furthermore the Home Office could not do anything for me they cannot refund the 25% they told me. It was up to the store manger harbor freight has lost a long time customer. I will spend the extra money and go to a reputable establishment
Curt Ellis
2024-03
Good place for cheap Chinese tools.
Autumn McLaughlin
2023-05
The employees were all nice and helpful.
Bobby Griffin
2023-05
One of my favorite places. I love tools. They have cheaper tools that will get the job done, But they have some high $ Tool's also people. Go get u something, They usually have great deals. B.G.
Mrs. G
2023-08
After 11 months and a 1 star review, I figured we would give them another chance... MISTAKE. Blonde girl checking us out had zero customer service skills... snatched the purchase tag from my husband, too busy texting on her phone nicely hidden between the two registers, and no Thank You, Have a Nice Day... nothing. They did not have the items we were looking for anyway. Go to the Wilson store... nice, clean, well stocked, and employees that do their job while being polite and smiling.
skin and scales fishing & Willoughby Exteriors
2024-04
This is a man's favorite store 😁
dianne sanders
2023-05
Very good assistants, as well as customers always ready to add advice based on their experience. Very good prices, for good products.
Audrey
2023-09
Everything I needed, I got in and out the store quickly. Prices better than Lowe's.
Bro Mel
2023-11
Nice and organized store. Great prices.
Kevin Nguyen
2023-07
I bought 4 items on July 5, instead of the discount 20% of highest price item, they discounted on the cheapest item. I have bought so many times almost harborfreight I know how they discounted. . Bad!
jimmidean0079
2023-05
My favorite store in the world. I want two of everything. The quality of the power tools are wonderful I love everything about Harbor freight. Their staff is knowable and very helpful.
C Freshwater
2023-07
Good and friendly customer service. They are very helpful in this store. They have a variety of good tools to choose from. And tool boxes. A great place to buy from.
DE Nichols (AutoBravado)
2019-05
Honestly. The employees are surprisingly good for a new store. However they hired so well is great.Right as of when I post this the coupons are amazing for New Years if you have given them your address. I love having all my receipts emailed me. Helps me with my taxes at the end of year. Harbor Freight actually has good tools. Not great, but good.I wear their gloves every day. Their impact sockets are great. They survive professional use. Just be aware that not everything is good. It's a good idea to check reviews.They have some deals on other auto supply places, but while the packages are different you can rarely get a better deal at AutoZone.
Dolores O'Keeffe
2023-05
We were greeted upon entry and asked if we needed any help. The store is always clean and well stocked. The cashier was friendly.
Randy Driver
2023-05
I'm a handyman been buying tools from Harbour freight for years love this place everything I've bought has been durable I have had a few problems with a few things though but the have always made things right great company!!
Phil Craddock
2023-10
Great place for tools & supplies needed by the “home do-it-yourselfers”.
It's Me
2022-05
They had what I needed, a big fan. They even helped me load it into my truck.
Joshua Allen
2021-05
One of the nicest harbor freights I've been to. The staff is very friendly and helpful. Every experience I've had here has been positive. So glad we have this store in our community.
D. W.
2022-05
This place is amazing. Great prices and plenty of tool selections for a fair price. Highly recommend exploring their selection before going to your local Lowe’s or Home Depot.
ALLEN MOORE
2023-05
Decent prices, even in our inflationary times. Just wish I knew to shop here instead of Amazon and eBay sooner than a few years ago.
Dee Dee C
2022-05
Massie is the best. She knew exactly where each of the items we needed were located and didn't hesitate at all when asked. She has a great personality. She deserves a raise for that 👌
Joe Moore
2023-05
If you need something to get you out of a tight spot, it'll be here. Going in needing a specific tool and had two employees scouring the the rows with me. ("If that don't work, maybe this over here will")
| Monday | 8 AM-8 PM |
|---|---|
| Tuesday | 8 AM-8 PM |
| Wednesday | 8 AM-8 PM |
| Thursday | 8 AM-8 PM |
| Friday | 8 AM-8 PM |
| Saturday | 8 AM-8 PM |
| Sunday | 9 AM-6 PM |
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