Food Lion

4.1 (668)

3416-120 Poole Rd, Raleigh, NC 27610
(919) 231-6202
stores.foodlion.com

Claimed
Grocery store

Service options

  • In-store pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Harold Perry

2024-02

Are you in need of some fantastic steaks? How about some rotisserie chicken or a couple of gallons of butterscotch ice cream with nuts? Get your eggs, fruits, and vegetables from here. The staff is friendly and welcoming. Floors are clean, and you would find excellent services. Go by your neighborhood Food Lion Store.

Andrew Harper

2024-03

Helpful and knowledgeable management staff here. I was helped by a fantastic young lady named Alicia, one of the managers, and her bright attitude and knowledge really made the trip worth it. Store looks fresh; remodeled, as well as clean. Wonderful experience 👍

Maureen J. Woodruff

2024-04

I bought three items. I sat the basket I was using on the floor next to two trash cans that were full. As I went to leave the one employee standing there, training someone else, says to me, "Ma'am you forgot your basket." Excuse me does anyone know anything about customer service? Ask me how soon I'll go back to that Food Lion?

Heather Via

2023-11

Wonderful Customer Service! I am a decades-long, loyal FL customer who conducted a large transaction at the Customer Service desk and was a little nervous to walk to my car in the dark. The night supervisor, Matt W. Overheard me say this and said, “I’m going to walk you to your car ma’am.” And he did! He was polite, professional, and on his way back into the store he stopped a woman turning in her cart and told her he would take care of that for her. Store #0586 is extremely lucky to have this young man on the team! #teamfoodlion

Catherine Brewer

2024-02

This Food Lion location is always clean, organized, and well-stocked. The store associates and the manager are all very friendly and knowledgeable about where to find various items and available deals!

Dorian Curry

2024-03

One area I hate to shop is always a usafe area. One time, there was a shoot out someone trying to back away in reverse, and he ended up damaging my bumper, and he took off and I had to call the police..

Anthony Lee

2024-01

Food Lion I wish the manager would put me back on day shift cause it hard getting work at night without transportation. Or transfer me to another closer to where I'm living now.

Dale Merritt

2023-06

Glad we have this one local. Quite the beer and wine selection and it was a brilliant move to put a Sushi chef inside the store. We don’t have to travel to Lowe’s off of 70 for decent Sushi now. It’s made in the store and fresh. Glad we have this in our community and it is so close. Great addition to Cleveland.

Paul Ferri

2024-02

Better stock of produce than a Walmart I'll recently went to

Patricia Baker

2023-12

I was in and out. No long line to check out. The self service lines were moving quickly.

Mz. Tee

2023-05

Let me focus on the store itself right now I can always find what I need in this store and checkout is a breeze. Outside this store is messy as soon as you walk outside the store weed smoke hits you in the face parking lot needs to be paved There is no need for repairs and the traffic flow is off. When I stop there I make sure to be quick.

Marvin Vereen

2024-01

The store is great but the only problem is they need to clean up around the entrance side walk because it's very nasty please clean up because of Corona virus for your people who shopping at the food lion store on Poole road walnut shopping center and I must add to this article because I left there on December 24 2023 this customer service cashier they don't have name on receipt but her number 0110 cashier had a nasty attitude because I just left the store and returned as I made a phone call and got the wrong item and she was taking about 15 minutes and she was high as a kite so I said ask the young lady at self service and she just kept going on s omeone needs to have a talk with her about that attitude she is giving to the customer

Victoria F

2023-05

Solid neighborhood grocery store! This is in a more working class neighborhood, but it is always kept, clean, neat and well stocked. People are very pleasant and I've never had any issues with the quality of the products.

Henry “biggdogg67” Tart

2023-07

I do so many reviews for food Lion and I never get any response but it's all right it's my neighborhood store they're five of them in my neighborhood and I go to all of them Good people they all right they just don't respond to reviews let me calm down 😁

Christopher Dimler

2024-03

Pretty organized and friendly staff.

Phil Bishop

2023-09

My local store is in the hood. The parking lot is always full of homeless or shady characters & garbage everywhere. I only go to this particular location when I have to...

Brittany Hinton

2023-12

They refuse to refund even when watching the cameras I call customer service ghetto store

Jah Rastafari

2023-05

👎👎👎👎🤬🤬🤬WOW!!! WORST LOCATION EVER!! TOOK A TAXI TO THIS FOOD LION NOT KNOWING WHAT WAS IN STORE FOR ME OVER A $3 GALLON OF BAD MILK I WENT THROUGH HELL TRYING TO RETURN! HERE TO DO MY WEEKEND SHOPPING AND SPEND MONEY THE MANAGER AND CASHIER BOTH HASSLED ME AND TREATED ME LIKE A 2ND CLASS CITIZEN OVER BAD MILK WITH MY RECEIPT IN HAND! THE MILK WENT BAD ON 5/4/23 BUT THE DATE SAID SELL BY 5/10/23. IT WENT BAD 6 DAYS EARLY. THIS GUY SAYS ITS NOT OUR PROBLEM THE OTHER STORE HAS ISSUES LIKE THIS AND I NEED TO TAKE IT BACK TO THAT STORE. HE DOES NOT HAVE MILK ISSUES AT HIS STORE THEREFORE NO REFUND. THEN IN THE END MADE IT LOOK LIKE HE IS DOING ME SOME FAVOR BY GIVING ME A GIFT CARD INSTEAD OF REFUND. WHAT IS THE DIFFERENCE?. AFTER ALL THE HASSLE BY THE CASHIER AND MANAGER BOTH AND 15 MINUTES OF GRIEF THE CASHIER WITH HER ATTITUDE PROBLEM GAVE ME A GIFT CARD FOR MY 3 LITTLE DOLLARS. NEEDLESS TO SAY I LEFT TO SPEND IT AT ANOTHER LOCATION!!#RETRAIN#NEWBLOOD

Jeff Sledge

2022-05

I just moved to this area and I’m disappointed this is the Food Lion I have to come to. I went in just to grab a few items and a bottle of wine. There was only one young lady on a register and self check out open. I knew I was going to have to show my ID for the wine so I pulled it out after scanning my items. I waited for the young lady patiently to finish her line and then help the gentleman that was at the other self check out before me. She needed to get a manager to help him so she grabbed her from the office to assist and the went back to her register to help another man that had just walked in while I was still waiting. Another gentleman walked up to a different self check out with beer. Another young lady came out the office and went straight to him. After the manager finished with the gentleman she was helping she went right back into the office. Then when the other young lady helped the other guy she went right back into the office. After the young lady on the register finished with the guy who came in she stood there at the empty register. I had to call her over to check my ID just so I could buy my items and leaving. Literally ignored by 3 different employees. Food Lion is starting to disappoint because the others One on New Bern close by has also rubbed me the wrong way. I think I’m going to spend the extra money to shop at Lowe’s, it’s not worth saving money to get ignored and this time any the first time here.

Andrew Mariani

2023-05

Very unfortunate that this is the only grocery store nearby. Parking lot is rough as can be, workers are hit or miss, and carts are all broken.Better idea to drive out to knightdale or garner if you want to shop

Margaret Weaver

2021-05

Good prices, clean, nice produce. However, the cashier didn't give me all my bags. So over 25% of the cost of the groceries didn't come home with me, which made meal prep impossible.I even visited with the woman cleaning carts, the cashier had time to realize her error and give me my missing bag.

Tabatha Allen

2023-05

There’s an older lady (African American with spiral curls)that works the register, she sits down to work. I was in line behind a customer of a different race/culture. Clearly the customer didn’t understand how to use her EBT card. The cashier was very rude to the customer and would not assist her. My husband and I was about to pay for her groceries but we managed to help her with the use of her card. I asked the cashier, “Why are you being so mean to her?!” Shame on that cashier for making a difficult situation for this lady in a new country and unfamiliar with our way of life. Different is beautiful! May God have mercy on the cashier.

Madeline Young

2018-05

This is my local grocery store and I am pleased to report that for the past year, I have always had good experiences here. The manager is very kind and respectful and remembers me and says hello when he sees me. Some of the employees have been the same as well and I've never seen them misbehaving or treating people bad. From the cool ladies at the deli counter to the polite gentleman that stocks dairy at night to the fashionable front end clerks that are always patient but swift and efficient. One thing that should really be noticed, appreciated and understood is how aware the management is of the flow of traffic. It seems that any time the check out lines start to get long, they figure out how to get more lanes open(even the manager will open a lane and scan your groceries himself!) and I really really appreciate that. Keep doing what you're doing! Thank you! :-)

michael kearney

2023-09

I had an interaction with Yasmin, which was very unpleasant racial profiling was involved very unsatisfied. Corporate is being called.

Amy McNish

2020-05

Great Customer Service, and especially from the Manger on Duty.... The Sale prices where awesome too! Me and my Grand Daughter went shopping today for food for the week, and we was excited about the sale prices! Came out WINNING!

Marilyn House

2022-05

I'm really tried of smelling weed being smoked right outside the entrance doors..We have children with us sometimes and I don't want them to inhale that smoke.Trash can at the entrance is sometimes over flowing, this brings flies.I'm really tried of being solicited to buy items outside the entranceIt makes this a not so pleasant enviroment for shopping.

EnjoyBeing Yourself

2021-05

Had to make a quick stop so that my daughter could use the bathroom, and let me just say out of ALL the Food Lions I've been to lately the restrooms have been alright. This bathroom however was disgusting, completely nasty do you hear me. Oh my gosh I would never. Cleanliness needs to be reviewed immediately.

Nicole

2022-05

They stepped up from pervious years. Nice and well stocked. Still a bit annoying with all the simps standing around, harassing folks. Unfortunately the businesses on the right side don't make it any better. I don't shop here often even tho its the closest store to my residence, but its ok for a quick run in and out... Don't linger

Steven Yarborough

2023-05

Food Lion is our neighborhood store, always clean, shelf items facing front, and AWESOME customer service!! GREAT JOB FOOD LION!!

Linda Branager

2021-05

Yesterday my aide and I went there to shop. Upon checkout we ran into a nasty manager. She was very rude. Although they had plenty of staff to open another register they didn't. The manager told a customer with a lot of groceries she would have to go to the cashier. How? The only lane open was express. I too had a lot of groceries and told her I would have used the cashier. The manager was very rude to my aide also. Will not go back to that Food Lion for awhile.

Opening Hours

Monday 7 AM-10 PM
Tuesday 7 AM-10 PM
Wednesday 7 AM-10 PM
Thursday 7 AM-10 PM
Friday 7 AM-10 PM
Saturday 7 AM-10 PM
Sunday 7 AM-10 PM

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