4.3 (195)
1014 E Old Phillips Rd, Pinnacle, NC 27043
(336) 444-2001
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Karen Steele
2024-04
This store has gone downhill. Use to love shopping at this location. Now I go to Tobaccoville location. No one will wait on you and the self checkout is always down. It takes to long to check out if you can get waited on. I miss the manager John.
Chris Dempsey
2024-05
Upper management should be ashamed place gone down hill since manager left probably have to shut doors before to long
Melissa Simmons
2023-12
At 12:00pm on a Wednesday, they were closed. Employees in there but wouldn't open the door and a big orange sign that said "CLOSED" for no reason
Krista Harmon
2023-05
Today, me and my boyfriend were asked to leave because we were accused of putting stuff in his bag. My boyfriend was going into his bag to pull out money to pay for some make up wipes that I asked him to buy for me. The worker said he would search us if he could and my boyfriend politely said that he can show him what’s in his bag and the worker rudely replied, either put back what you took or get out. I believe that the worker treated us this way because my boyfriend is African-American. I tried to call four times to speak to a manager but no one answered. I will not be coming back to the Dollar General.
Anthony Whitehead
2019-05
I love going to this chain of dollar stores because you can get a lot of what you need on a daily basis for a great price, saving a lot of money. They have a great selection of products to choose from, and they also have a decent amount of food items to choose from as well if someone needs something quick to pick up to fix and eat. They are always running great ads for items on special. The employees are so friendly and courteous that you feel really welcome when you walk in the doors. If you ever notice a store near you, please stop in for an enjoyable experience as well. Thank you
Sheila Sivalski
2023-05
several times now you go to the Dollar General thinking they’re going to close at 10 because It’s always closed at 10 but they are closed and it’s only 945 or 950 if they’re going to close early they need to put a sign up it were people know that it’s closing at the earlier time. Because the sign that they have up only says 8 o’clock – it doesn’t say closed time It’s just kind of annoying when you think somethings going to be open at 10 o’clock and you have 15 minutes to get there and you get there and it’s closed
Mark Badgett
2022-05
This store is a plus to the Pinnacle community. It has good selection and the employees are always friendly. If you need something quick they usually have it.But be careful it's a bit difficult to get in and out of. Overall its deserving of 4stars....Visited the Dollar General today.I found what I was looking for and they had ice cream on sale...A win...win..I've been there 2xs recently...not open..🤔Downgrade to 3 stars.....
Destiny Lankford
2022-05
As a dollar General employee, I only have one complaint. The coustomers are rude and disgusting. I dont know how many times i have to go and unclog the public bathroom because coustomers clogg it with toilet paper or products! Or go and clean up messes that coustomers make. Sometimes I literally have to be a emotional and physical punching bag for coustomers to use when our card systems don't work properly or when we don't have the correct thing they need. Oh and don't think we don't look at cameras when coustomers steal our products because we do. Oh and when we catch them and confront them they get mad at us for doing our job. What makes me angry the most is when we have to close eirly and some coustomers dont have enough common sense to read the sign on the door that says clearly on the door we are closed. Oh and the reason we close so eirly sometimes is because NO BODY WANTS TO FREAKING WORK! Coustomers really don't understand the absolute struggle we go through when we close. We cant stay open at nights if no one wants to come in and close. The thing is it isn't in our control if workers don't wanna work. Don't think corporate has no idea when we close. They do they are the first people we contact when we have to close. Other than that good service I love working there love some of the people. Its just I cant stand the complaints and constant questioning I get. Plus the constant abuse I get from the coustomers. Like really if you dont like it its simple dont come in.
Jody Lawson
2017-05
New store that still has the nice clean sanitary look and feel. Has most items that you could need around the house. Location is strange but convenient for me since I live close. Parking is very good with a big lot.
Arnold Roberson
2020-05
Very convenient, has lots of items. Friendly employees and manager is always nice and helpful. Very clean and Well stocked. Convenient hours and Well lighted. I like that. Glad they put a store here.
Adventures into Distraction
2020-05
In comparison to other Dollar Generals, this one is a cut above. The staff is always friendly. The bathroom was clean, aisles kept in order with clearly marked signage.
Paula Bolejack
2021-05
I just love this store they have great cheap moviesI can run in and get my different kinds of things that I need and I know everybody that works in there and they know me Mike is a good man he works so hard every time I go in there he is working his self to death he's finally got a couple of good cashiers so I think the place is finally looking up everytime I see someone stocking up there doing a great fabulous job I give them a big thumbs up
Heather Erin
2019-05
Always a good shopping experience at the Pinnacle Dollar General. Manager is always nice and welcoming. All the cashiers have been nice and helpful as well. Great Store!
Andrew Olson
2020-05
Have had two instances where store was locked closed 10 to 15 mins before sign, I work retail I understand you wanna get out and go home. But you close when your supposed, and it says on the door not early
Erin Goforth
2023-05
Great employees! Although they are always under staffed they do the best they can.
Kim Hawks
2020-05
I loved Dollar general stores this one was the first time I've ever been in this one there was no one at the cash register so we had to wait until for a while until my husband had to go find him to tell him we were ready to check out
Tyler Cooper
2021-05
Great Dollar general- nice selection and in a central location to Pinnacle, NC. This store has a good variety of food for a DG as well as plenty of housewares and cleaning supplies.
Dana Sechrist
2019-05
Pinnacle, is my favorite store! It is a newer store. It is like a gem. Not as many customers in there so it makes it more shopable. They are more in stock. Plus, they usually will open a second register when more than 2 people in line. They are more friendlier when they do open another line unlike other stores that act like it is a inconvenience to them.
Susan Hall
2023-05
Very friendly place always helpful a convenient place to get things quick
Larry Joyce
2023-05
Store seems to be closed a lot when it should be open just went by sign on door CLOSED, not very convenient, checked website which states there open ...
Brittney Benton
2020-05
Really well stocked and cleaned, very well mannered employees. Always great service when I visit
Gabby Collins
2021-05
A woman with long blonde hair was very disrespectful towards me such as rolling her eyes as I spoke to the cashier and interrupting my conversation, very uncalled for.
Josie Grogan
2021-05
It is convenient and well stocked. They also carry a really good caramel chocolate bar.
Jordan Youngblood
2023-11
Why have a phone number if y'all never answer
terry hagan
2019-05
Real friendly employees. Store super clean with good layout. Good for fast stops
Professional Cleaning with a Personal Touch
2023-07
Found what I needed quickly and everything was stocked nicely
Adrian Joyce
2018-05
Clean, new, most common items available! Good prices for the convenience. Nice lighting and parking lot.
Joey Schonknecht
2020-05
It was nice. The Customer Service was awesome and friendly, which is hard to come by anymore... 🤔
Michelle Matthews
2021-05
Nice customer Service !!! FIRST TIME Every Shopping in this store. Great Job!!!
Chad Marshall
2023-05
This store is horrible. I can't believe how they operate.
Monday | 8 AM-10 PM |
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Tuesday | 8 AM-10 PM |
Wednesday | 8 AM-10 PM |
Thursday | 8 AM-10 PM |
Friday | 8 AM-10 PM |
Saturday | 8 AM-10 PM |
Sunday | 8 AM-10 PM |
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