4.5 (481)
1590 Walkup Ave, Monroe, NC 28110
(704) 289-9491
retail.monroehardware.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
rachael boggs
2024-04
I've only stopped twice but I assure you I will never again. Both times left store almost in tears. Employee was actually mad that he was told not to charge for the key cut service and shoved keys in my hand. I NEVER EXPECTED IT TO BE FREE. The store should keep in mind KINDNESS goes along ways.
andy aiello
2024-05
Great local hardware spot with a bit of everything, and knowledge of places to try if they don’t. Could use a few more staff at times, but also understand that depth of knowledge isn’t easy to come by.
Gurjit Sidhu
2023-11
I don't have words to thanks them....really such good people...and fast service....no worries about parking...and I really want to thank Allen 👩 ...such a kind hearted and happy person...I was not having water...he gave me a case of water....all the people working here really good....if anyone coming here for pickup or delivery...you are most welcome here..stay blessed guys....and thank you once again...
Janice Hunter
2022-06
Today I searched everywhere for a kerosene heater. I found one at my local Monroe hardware store. With the winter weather coming in this weekend, it's reassuring to know that we will have heat if we lose power. Thank you for keeping these essential needs in stock and being so helpful finding the accessories needed.
Daniel Richardson
2024-02
Very nice people in a great variety of stuff here
FAITH MOORE
2023-11
The guy making keys the day I went was super rude. The little cashier girl was very polite almost made up for the guys bad attitude. I'll still come back and just stay clear from him.
Shanta Carelock
2024-04
The staff wasn't helpful at all. I asked for help finding a product and received no help.
Roger3SICKGMC
2024-04
Scag lawnmower priced $600 dollars higher than other places- same lawnmower.service department is also no help.
Allen Franklin
2024-02
This is soon to be an ACE Hardware store going to be a terrific Store. Go by and shop them
Sergey Kalashnik
2019-06
Cool little store. Some items seem out of stock but they gave other specialty items that others big box stores just don't carry.
Erica Reed
2023-09
They are never busy sometimes I wonder how they say in business however every time that I go in there they are so nice they help me get what I need and get out They don't try to sell you stuff that you don't need it's a really good place I would definitely recommend
Sharon Gonzalez
2023-06
Got a key made for my 1998 Mazda. Lowes couldn't do it. Gentleman was extremely friendly and I got my key cut for 2 dollars. Highly recommend them!
Leann King-Dawson
2023-11
Great customer service!! Definitely exceeded my expectations. Thank you!
Jeffrey King
2024-05
Great hardware store with service
Zeba industries Zeba industries
2022-06
I shop at this store 3 times a week at least. I recently purchased $21.30 of nuts and bolts and that is what my receipt stated, a few days later my account was charged $213.00 for the transaction, I called and they wouldn’t fix the problem I went there and the manager wanted to act like it was my fault and didn’t even apologize! And now I’m sitting here waiting 10+ days to have my money returned. They’ve lost my business! Try stepping up your customer service and the quality of your management!
Patty Fields
2024-02
We buy all of our horse supplies here.
Jeffrey Nash
2024-01
Great selection for your home projects
Donna Robertson
2020-06
I shop here all the time . Love the young lady who often helps me, especially in the horse area. The older woman at the cash register isn't happy or very pleasant, but we all have issues. I love their selection of seasonal merchandise, like an old country store. ♥️
Robin Fordham
2018-06
Excellent service! Mackenzie Tucker is very knowledgeable about horse nutrition and completely understood my concern when I decided to make changes to my feeding program. She listened to me explain each individual horse, their age, and job. She showed me the options and then recommended two different feeds. I am now feeding two of my horses Purina Ultium and the other four are on Strategy Healthy Edge. Not only did Mackenzie help me that day in the store but she has followed up to make sure all the horses are still doing well. The horses are doing very well and I'm happy with the changes I've made. I really enjoy shopping in a store with such knowledgeable and caring people like Mackenzie.
Rick Roberts
2022-06
Monroe hardware is a great little hardware store. They usually keep the best of tools and everything they sell. I love how they are quick to ask if you need help finding anything and are very knowledgeable! I will always be back!
Betty White
2022-06
Excellent shopping. I always have lots of help. The staff know what they're talking about and give good advice
Diesel Chimp
2019-06
I enjoy going to this place. They're like an old-time general store they have a little bit of everything except food. I like to just walk the aisles and see what all they have. The staff is always helpful in answering any questions I have.
Ellis Mechanical (Service Dept.)
2023-11
Great little hardware store. Very friendly.
Deborah Glasser
2021-06
The help is friendly and willing to help. I love that they have some old timey kitchen essentials. Fun store. Oh and also love the selection for birds...feeders, suet and seed!🐦🐦🐦
Kenneth Fuller
2023-06
I've shopped here for years. Very helpful, friendly staff. You can find just about anything you need here, hardware related or otherwise.
Terence Kunst
2023-06
Terrible visit. I felt as if I was bothering clerk when looking for the small selection of work boots. Noticed other customers not being helped in other departments.
Gary “Gee Money” Ross
2021-06
Compared to Lowes or Home Depot, this store is much smaller with a much smaller inventory. There are only two registers for check out. It offers hardware, livestock feed, paint, weaponry, clothing, live plants, and household items and it has great parking.
Jimmy Houser
2018-06
The Massey Ferguson dealership where I work always gets little odds and ends from here. Good quality stuff. I highly recommend the kitchenette brooms. Plus they still sell fluorescent bulbs... in bulk.
Matt Farmer
2023-06
Friendly staff. Easier to get in and out of than any big store. A lot more feeds than big box stores too.
Sara Fraker
2023-06
Great store for all your livestock and pet needs.
| Monday | 8 AM-6 PM |
|---|---|
| Tuesday | 8 AM-6 PM |
| Wednesday | 8 AM-6 PM |
| Thursday | 8 AM-6 PM |
| Friday | 8 AM-6 PM |
| Saturday | 8 AM-5 PM |
| Sunday | Closed |
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