Animals R Us

Deborah Gibbs

2024-03

We have been taking our dogs to Animals R Us for many years (wouldn't go anywhere else). The Dr's and staff are awesome and they always go above and beyond! Thank you for everything you do for our furbabies!Extremely happy pet parents Debbie & Dewayne 🐾

Traci English-Ammann

2024-04

Been bringing my fur babies to Animals R Us for many many years- the staff is friendly, professional and compassionate- the Vet and the assistants take their time to hear your concerns and answer all your questions. I'd send all my family and friends to ANIMALS R US for their veterinary needs....

Pam Pruitt

2024-04

I have been taking my Yogi here for 5 years and have always had great service. Yogi can be a little difficult but Dr. Pat is always super nice and always answers all of my many questions 😊

Isabella Nelson

2023-11

My Spinx was right at home with all the friendly, compassionate faces. Very fairly priced, and thorough care! Thanks to Tonya for getting us in as new clients, and front desk staff for being so courteous and knowledgeable. Our vet tech was the best!

Rachel Nespeca

2024-04

The all time hands down best vet ever! I refuse to use anyone else! They came immediately when all heck broke loose with our horse and helped every step of the way made sure he was ok and set up for the right plan of action everything! Probably a memory they will never forget but point is thank you again so much (Emily) I think it was the vet that came out was absolutely amazing and so nice and her help was so friendly! I will always go to or use animals R Us! Thank you again!

Paolo D

2024-03

By far my favorite vet! They are so kind and loving and not money hungry like others I’ve had(Brevard). Tonya is my favorite person there! Dr Beverly is my favorite vet she has done so much for my babies and the kindest person and vet I’ve ever met. I highly recommend this animal hospital. Now I know why they have such a long waiting list! I tell everyone I know to switch vets and animals r us is the best one!!!!

Mari Hinsch

2023-11

Very friendly staff, vets are very knowledgeable and caring of the pet and the owner. The best part is very reasonably priced on most services.

James Hurn

2024-04

Beverly and her crew have always been helpful, knowledgeable, and kind. Willing to answer any and all questions/concerns and it feels like a family when you go and visit. Best veterinarian in our area

Mary Ruff

2023-05

Very friendly staff and compassionate with animals. I've been taking my pets there for several years and they helped me through a couple really rough times. Would highly recommend.

Von Foreman

2023-09

Our family has been coming here over 25 years with everything from teacup chihuahuas, to labs, to our current Maltese-Bichon. Exceptional care over the entire time from several different veterinarians. 👍

Kathy Linville

2024-01

Everyone was so kind and understanding of my rambunctious black lab puppy whose recent visit was to get neutered. Ouch. The procedure went well and is healing is good. We were lucky enough to receive a voucher from Charley’s Angels Rescue that made it possible for me to afford the procedure. Thank you Charlie’s Angels and Animals R Us

Debbie Wright

2023-05

I been taking my fur babies to Animals R Us for 16years ! Each Doctor, technician and staff member are always kind, professional, highly skilled and passionate about what they do. Dr. Hargus, Dr Fratcher and staff have been with us from the joy of new babies through heartbreak of geriatric end of life. They have earned my trust .

Aaron & Davida Maynor

2023-05

Beverly and all her staff are very pleasant and reasonably priced. They all are very knowledgeable, compassionate and professional. They are so knowledgeable about any kind and every kind of critter! They have saved more than 1 of our fur babies over the years! Thank you Animals R Us! You rock!! ☆☆☆☆☆ Highly recommend!!!

Patricia Rhodes

2024-05

I have been using this veterinarian for years and I would never consider using anyone else. I have one dog that I cannot load to take her in so they come to me. That means the world to me and I have never felt over charged.

Anna Poteat

2023-10

Timely, compassionate and accurate care for my dog. Highly recommend:) We’ve been taking our pets to Animals R Us for years and have always been satisfied with all of their staff and the care they give.

Colleen Raulerson

2024-01

Best Vet ever! This team is the most caring, efficient and professional you will ever find.

J B

2024-02

I’m VERY disappointed in how they ended our relationship. If we would have listened to them, we would have gotten our dog quarantined for 120 days in Hawaii. My wife and I have been using this vet since our puppy was 5 weeks old and we’ve been very loyal. We’ve even recommended them to a few people. I’ve been happy with them and their prices. We moved to Hawaii which has a 7-page check list of things that have to happen or the dog get quarantine for 120 days. This vet did her rabies shots and the antigen test. No problems thus far. Due to Hawaii’s restrictions, you have a 4-day window to get a health certificate, apply a flea and tick medication, book a plane ticket and mail all the stuff in. In addition, you have to mail in 2 signed rabies certificates with 7 very specific fields (manufacture, expiration date, interval, admitted date, etcetera). The signature cannot be photocopied.We contacted our vet asking for an appointment and they said they were booked out for a week. This was unfortunate for us, but understandable. We requested her documentation along with the signed rabies certificate. We found another vet to do the physical and health certificate in the timespan we needed. Animals R Us says not a problem, but doesn’t send us the files. I send a follow up email explaining what we need, and no response. I sent another email, no response. I call them again and am told we don’t need that information. We get another vet involved who knows what they are doing. Animals R Us sends them the records. The records are incomplete. My wife calls and asks for the information to be filled out. She is told no and we don’t need it. I call the department of quarantine who says I am correct and if we bring them those incomplete documents the dog will be quarantined for 120 days. My 7.5-month pregnant wife calls again and tells them we called the department and Animals R Us tells her the department is wrong. The freaking department is wrong about their own protocol. She tells them she is driving in because we are out of time at this point. She’s sitting in the lobby waiting for her turn as they are taking care of another customer. Then the receptionist starts talking smack about my WIFE! She raised her hand and stated, “Yeah, I’m that person we are talking about.” She still refuses to fill out the paperwork but my wife insists and they FINALLY gave in. 30 seconds later, we have what we needed. Adding insult to injury, they kept calling out dog a he (she is a she) and said we only started taking her there 2 years ago and can’t get any more records. The dog is 2 years old. As loyal customers, you think they would know the dog is 2 years old and is a female.In the end, this costed us an extra $500 in fees/penalties. All for 30 seconds of work…I highly recommend Ada Veterinary Hospital. They saved us.

Nose2TheGround Outdoors

2024-03

These are some of the most companionate, caring, kind hearted people you will ever come across. Came to them with a emergency with my best friend where others were concerned with about the monetary value of their service these folks did everything they could do to assist with my situation. Angels the lot of them.

Cindy Hoots

2023-05

Everyone there is spectacular and has compassion for your pet. And Beverly is the best vet around along with her colleagues. If Grover is there, he is a great entertainment and keeps the girls inline. Thank you to all of you.

Natalie Nock

2024-01

Dr. Pat was great! Another vet in town was pressuring us to spend over $1,000 on a preventative measure and Animals R us said it wasn’t needed and that our pets looked great.Fair & affordable!

Dawn Ramsey

2024-03

I have taken my 3 pets to Animals R Us for about 6 years now and I am happy and confident in the care that they have given my precious babies and I will continue with future visits. Thank you to all the staff at Animals R Us!

Colleen C

2023-10

Dr Hargis and her staff have always been very attentive and caring when I have to bring my fur baby in for care. They are definitely the best practice I've ever dealt with. Their love for all animals is obvious.

Kim Glaspy

2024-02

I am sharing this because my parents are too heart broken to even see the name “animals r us”. DO NOT TAKE YOUR PETS HERE. These people killed my parents baby girl. She was only 7 months old. They took her in for a simple spay and three days later they were burying her. They nicked her organs and she bled out slowly and painfully. Accidents happen yes that is true but my mom called the vet three days in row about ten times each day saying she knew something was wrong and she was scared. The doctor told her to just wait and that last day my mom called her and said something is wrong I need to come right now! And by then it was too late. They offered nothing no apology. Nothing can make up for the loss but they didn’t even try. They should be out of business. That poor dog suffered because the vet isn’t careful. She wouldn’t let my mom bring the puppy the first day she told her “do not come” I don’t want any one else to lose their baby because of this CARELESS negligent vet. Im posting this every where. I don’t want anyone else to lose their pet. It’s a heart break that shouldn’t have happened.

Kim E.

2024-02

My heart was absolutely broken today. After a decade long relationship with Animals R Us rather than providing me with a 5-minute phone call with the vet, my animals were dismissed from the practice. Never once was I rude or out of line but I did request a call from my service provider. I didn’t want to argue with a technician or the office manager. I wanted to speak with the veterinarian. I have on many occasions called my MD and gotten a return call from them. As consumers (whether it be goods or services), we have the right to ask questions and get answers from the people qualified to give those answers. It’s not an outrageous request for owners to be involved in the care planning and decisions made regarding their animals’ health. Throughout our 11+ years as patients at Animals R Us, we’ve spent THOUSANDS of dollars on visits, exams, labs, medications, boarding and MULTIPLE surgeries, but when I questioned the necessity of VERY EXPENSIVE repeated bloodwork for a sick SENIOR dog that has almost exceeded his life expectancy, I was met with absolutely no understanding or compassion. The dog is sick and old, the medicine seems to be working well; his symptoms have appreciably improved. But they won’t continue to fill the (already expensive) prescription without adding an additional $400 every THREE MONTHS for bloodwork! Why can’t good judgment and common sense be applied? Why not trust the owner just a little bit to know about their animal. Why would I continue to pay for an expensive medicine if I didn’t think it was working? Why not make the dog’s last little bit of life better without having to bankrupt the owner? WHY NOT AT LEAST GIVE A CUSTOMER OF OVER 11 YEARS A CALL?!For those reading this review, if the practice replies with “we had this conversation before” please understand that it was NOT WITH THE VET! We were never afforded that. Only with the staff. If they dare say I was rude, KNOW THIS, it’s a bold face LIE! These are people I delt with regularly! I was in the office at least 2x a month picking up medications. I trusted them and depended on them to care for my animals, and I always treated them kindly. It’s unfortunate that they couldn’t do the same for me and my boys. My heart is truly broken. I had enormous respect for Dr. Hargus, loved the practice and was actually quite fond of many of the folks that work there, but they proved in the end to be absolutely heartless. If they’ll do this to me after 11 years, they’ll do it to anyone.

Samantha Waldby

2024-04

Always amazing. Been going here since my dog was a puppy. She is now 9yrs old. I only take my dog and cat there. My dog loves them so much.

Rose Underwood

2024-03

Animals R us are the best animal service in Henderson. Take care about our little Fury ones. In a don't overcharge you.Thank you, animals r us.

EDWARD WHITE

2024-02

The Doctor and her staff are always amazing. It is rear these days to find people who are . Knowledge, Friendly , and Helpful. I can’t say enough about the Doctor and her Staff…..they are awesome!

Philippe Freitag

2024-04

They provided at our saddle clubs annual Coggins and vaccine clinic, they were super organized and the vet was very knowledgeable with horses, highly recommended for equine needs

Christine Dotson

2024-01

Animals R Us has always been there for us. Just recently we had a sick sheep. They worked us in for her to be seen and helped us with her. Whether it be sheep or our dog, they do their very best to help us in every situation!

Carolyn Justus

2024-03

My very spoiled cat Purr receives great treatment at Animals R Us.Plus, we get in and out quickly. That is important to Purr.