3.7 (87)
2110 N Roxboro St, Durham, NC 27704
(984) 243-5568
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
joshua Bady
2024-04
The lady Hillary was so nice and her hospitality was A1. Love her energy.
Terri White
2023-05
Manager is obviously sleeping with employees which makes for an awkward shopping experience. She will follow you if certain employees are helping with your bags. It's hard to get the men to help anymore because she thinks you want them. I will not be going back. She calls the male employee "Bae" and "King" while they are ringing you up I guess to let you know they are hers even tho all I wanted was to buy my things and go. It's happened numerous times. Very ghetto and unprofessional and I would absolutely not recommend! And she's done some questionable things. I don't understand why she feels the need to assert her "dominance" anytime I come to shop. Can't even speak to employees or ask for help anymore. Very weird I must say
Rosa Underwood
2023-10
I feel good about going into the store multiple times. I always appreciate the helpful clerks.
Joi McIntosh
2023-05
Delicious! Great flavor boil of shrimp, scallops, in garlic / cajun sauce...and Great service! Folks calling in orders are missing out on a great dine-in experience with fresh hot bag boil! 🙃
Deltra Suggs
2021-05
This place is going down. I could not bear the short/quick visit because of the girl on the phone ringing my order(rude), the guy working there on the phone and loud also.(rude) Plus it smelled like a weed house, which is terrible for business. All I smelled was cigarettes and weed. Not a friendly environment at all. Imma try my best to never go there again. But if that's your preference, feel free to visit. Just not my preference.
Diamond H.
2021-05
Arrived at the family dollar on Roxboro St. in Durham NC at 8:50 pm. Needing one item. The doors were locked so I walked back to the car. However I realized a couple was let in after I got in the car. So I decided to go back to the door. The lead (I’m assuming) on duty, opens the door to let the couple out after the cashier checks them out. Proceeds to tell me “we’re closed”. I asked her if closing time was at 9 as stated on the door and website and she replies “these are the last customers we’re taking for the day” and CLOSES & LOCKS THE DOOR IN MY FACE without another word.I’m furious. Extremely unprofessional and disrespectful. Money taken out of the stores pocket due to laziness and my gas wasted driving to the store. I would have been in and out before 9 pm. I’m so disgusted.
Sheryl Smith
2019-05
I love shopping at the Family Dollar store on Roxboro Rd the manager is always polite and respectful, she makes you want to stop at her store when she's working. The store is always neat, stock and clean. There's two family dollars Store closer to my home, I go to the one on Roxboro Rd instead.
Bri Bagley
2017-05
Very bad customer service from the manager. She doesn't know if the carry bubble bath. Your the manger in a retail store and don't know the items you have in your store?? Very unprofessional. When I continued to ask for assistance she quickly brushed me off saying we obviously don't carry any then while still continuing to talk to a customer that had just walked in the door. Will never shop here again!!!
Rod Miller
2019-05
I probably spent 2 to 3 thousand dollars at family dollars last year. My visit there tonight was terrible. I went to the cashier counter , with two arms full of merchandise and set it on the counter, because I couldn't hold it no longer, which no one was there at the time. And she got smart mouth with me and said you ain't next,then throwing all my items on the floor, so I put my last item up there and said you can throw that to, so she went on and on fussing at me, and I then said I heard enough. Don't say anything else to me, and then she said get out . That's no way to treat people
Syreeta Cameron
2019-05
Some of the staff is always friendly and polite. They can speed up the check out line sometimes instead of talking to each other but other than that it's a good store I shop there alot.
Itzell Herrera
2017-05
The manager here has a terrible attitude towards costumers and don't know anything about costumer service or costumer care she had the nerve to yell at me because I was on her way and she couldn't say. EXCUSE MEBad bad bad... I hope they let her go or something. I'm sending a complaint to Familly Dollar maybe they can do something about this lady who doesn't know how to treat costumers.
Selena Rodriguez
2019-05
They have lots of items well organized in a small store, I felt followed , and even notice an employee peeking in my purse,it was weird, I have no plans of returning.
Cee Cee
2019-05
Clearance items are not properly marked. They have a section for clearance items, but the store has regular priced items there due to storage issues + I've been told..so you have to constantly ask if items are marked down and it becomes very annoying to both parties - the consumer and the employee.
Darryl Jordan
2017-05
I love this Family Dollar because first of all the customer service is 100% everytime I go to shop there are always find what I need the staff is always friendly this is the best Family Dollar in Durham far as I'm concerned
Sandra Brezina
2019-05
New employee who was very pleasant. Manager close at hand to help and instruct.
Relva Smith (Micki)
2021-05
They have everything you need, and the Cashier has great customer service skills
shante ree
2018-05
Would give Negative stars if I could!!! Terrible customer service from the manager.she needs to get her Ass off her shoulders!!
Jessica T Eustice (Jessie)
2019-05
The managers and workers work hard to provide the items you want. They always say hi to you.
Theresa Percell
2021-05
Great place to get cleaning supplies and TP!Love this location ....
Marc Macenko
2017-05
Great for quick shopping. It is amazing what all they have!
Adolfo Magana
2019-05
Cashier was ok, kind of slopy store though
Ralph Byrd
2018-05
Fast and friendly service. Keep up the good service.
Kathy Wyatt
2019-05
Good, fast worker's/No Problems
john
2022-05
Place smells like weed. 1/100
Delores Jones
2022-05
Got just about everything you need about the household goods
Donnie Gamble
2017-05
Quick in and out for snacks. Courteous personnel
Veronica
2021-05
Small store associate was friendly
Mena Bump
2019-05
They need to redo the entire store
Toby Smith
2021-05
This place sucks not run well at sll
Chris Blatcher
2021-05
Everything I was looking for, I was able to find it.
| Monday | 9 AM-10 PM |
|---|---|
| Tuesday | 9 AM-10 PM |
| Wednesday | 9 AM-10 PM |
| Thursday | 9 AM-10 PM |
| Friday | 9 AM-10 PM |
| Saturday | 9 AM-10 PM |
| Sunday | 9 AM-9 PM |
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