4.4 (243)
1128 W Broad St, Dunn, NC 28334
(910) 304-1023
petsense.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
O SB
2024-01
Grooming was great!Fantastic service and value, I love shopping for my dog food here! The customer service is great, they treat you better than family. I will be coming in to get our pup groomed here more often.
Edward Urena
2024-01
Ezra loves getting groomed here. He is such a good boy ( most of the time. He is a husky and is very opinionated ). All the employees get excited when they know he is coming to give them lovins.
Courtney Barefoot
2024-04
Awesome grooming experience! Will definitely be back.
Roger Morton
2024-03
Nice store, alot bigger inside than it looks from the exterior. Clean and animals are well cared for there for adoption and so are pets who are brought in for trims and washes, and you can do it urself with her washing "booth" which is nice.
Alicia Lemons
2023-08
I cannot recommend Jessica and Jill enough as groomers! I usually groom my dogs myself but my Aussie developed matting behind her ears and I could never get them out myself. They got really bad to the point where we thought they would have to be shaved.I took her to Jessica and Jill who were so patient and kind with her. My dog is not used to people so she is super skittish and wouldn't let them touch her to the point where I had to come back and help calm her. I came back to see both groomers sitting on the floor with her with my dog on her back getting belly rubs! I went in with them and we all sat on the floor together while we spent half an hour together trying to get those matts out. The best part about it, we didn't even have to shave them! They were so patient with my baby and so gentle. It not only helped get the matts out but it also helped to socialize her.We decided to do a self wash after and even though Jill and Jessica were busy with other dogs, they came by multiple times to make sure I was okay and even helped get my dog used to being blow dried so we could de-shed her.Thank you ladies! I have a happy pup because of you guys and that to me is priceless.
Brigitte Roman
2023-05
I had a wonderful experience there!Went to the Store and ask the groomer for appointment.Miss Shiane took my little Mäggi (dog)right away in! She was very professional and nice!My dog looks so beautiful, she did a awesome job?All the Staff from front to the back are very friendly. Will bring my dog there from now on!
It's just me
2023-05
We got a cat from there months ago and love having her... Sylvia is her name.... Around... The staff he had was very nice and very helpful!
William Taylor
2023-11
Jill gave my dog a bath and even though Sadie hates baths, Jill kept her calm and soothed the whole time, even when she dried her. Will definitely be going back to see Jill!
Kayla Walvatne
2023-05
This shop always has the dog food I need. I also come here monthly for my dogs nails trimming. The ladies love him and he always is happy to see them. Last week we used the wash services. $10 was totally worth it!!!
Jessie Gutierrez
2023-06
My go to place to take bear and Leo . German Shepards shed a lot & constantly need to get baths . Sometimes when giving them a bath at home is too much , I take them here and I know they are always in good hands. :)
Toy Lee
2023-05
I love this place. Got a question, ask them. They are very helpful & have everything you need! It's also my favorite place to take my dogs to give them bath's my self.
Aaron Norris
2023-05
I enjoy this location, not overly busy. The staff is always very friendly, and knowledgeable. Every single member is a pet owner, and love you talk to customers about their pets, and help them find what they need
EBS
2023-05
Clerks were very nice and helpful. Asked me if I wanted to register as a Rewards Member and I did. The dog food I feed my doggie is almost $3.00 cheaper at Petsense than @ Petsmart, plus I get the ninth bag free...So, I will be returning here for my pet's needs.
Shelby Wisdom
2023-05
The service was great, and they have all the best brands for better prices that I've seen anywhere. Love it, and I'll definitely be back.
Ann Little
2020-05
I have visited the store several times and every time the staff have been super friendly and helpful! I love going to see what is new. They have fully stocked products but could use some more dog and cat toy items. Also might add some products to help with rescues that need bottle feeding. Don’t know if they are allowed but carrying goat milk for kittens and puppies would be helpful! This is a great store! Going to do some of my Christmas shopping there this year!!!!
Michaela Miller
2022-05
My cocker spaniel got groomed here. I recommend this place, highly for several reasons. Not only, this place has morning and afternoon appointments, but also the price is reasonable. Another reason why I recommend this place is because they are fast when it comes to the grooming. I got home and shortly after that I got a call that my cocker is ready to go home.We will be back in six month.
Carole Duke
2023-05
I went in only knowing I needed a new feed for my dog who is over weight. Amber talked with me about the need for good nutrition for my dog to get better. She helped me so much. If you have questions talk to Amber, she's the bombdiggity
Angie Rios
2021-05
I love their self bath services. It is very convenient. You buy a card for 25 bucks and it has 5 bath passes which it is 5 dollars per bath. I also love their homemade treats. I let my dog choose his own treats ; He loves them.
Laura Marie
2023-05
Store manager accusing customers of stealing while they walk to the register to pay for items. Terrible customer service from the store manager, all other employees are great.
Ivan M
2021-05
I've actually had pretty good experiences with this store. Unfortunately, their staff has a bad habit of not wearing masks, and as a person who is high risk for Covid this can be very dangerous. Sucks that they don't care about the wellbeing of their customers, I definitely won't be back.
Elena Stewart
2021-05
I take my beautiful Husky/Shepherd mix here to get groomed. I trust the groomer, Emily, with my dog. She always makes sure that my dog, Kya, is cared for and pampered! I have also adopted a cat from this Petsense. I named the cat Beef Stew. Beef Stew is a legend. I love the employees here, they’re so nice and caring!
connie barefoot
2020-05
As excited as I was to have a pet shop actually in Dunn I truly hate to say that I am truly disappointed. I have made 5 trips so far and only made 2 small purchases. Limited items for ferrets and very over priced. They do have a great selection of dog collars but no cedar shavings. But the the worst of all I have never been greeted or offered any help. Sorry for my honesty.
Donna GAIL Kimbrel
2023-05
They helped me find ear mite treatment for my kitten. I'm PRAYING it works!! TO GET RID of them!! I HAVE BEEN Treating THEM BUT I DON'T KNOW Y IM STILL FIGHTING THEM JOKERS!
WoLf13MaN
2022-05
Nice employees great brand decent prices. Literally got out the Truck as they were locking up for the night and they let me buy my dogs food They The Real Ones In There. Highly Recommend.
Alysia Buckner
2023-05
Everyone is so nice. I wish there was a bit more selection. But I still love this store!
Kayla Savoury
2023-05
I went there for the first time a couple weeks back and pleased with the environment and the employee working was so sweet, she was very knowledgeable about the animals and how to care for them properly. Will be returning!
Patricia Brown
2020-05
I give them four stars, only because I have gone in twice and asked if they could carry a product and twice they stated that they would ask the manager and have the manager call me. They took down all my information and I have yet to hear from the so called manager. This is not days I am talking about but months. Other than that it is a good store with nice employees.
tracy wrench
2021-05
Ellie has groomed my young cocker twice. She has done well with him. He has a thing about getting his face and legs cut but she talks him through it. Always looks nice.
leigh abel
2023-05
My veterinarian prescribes medication to sedate my 15 year old dog specifically to reduce the stress of grooming. These idiots refused to groom her after i told them she was sedated. Apparently the office manager knows more than the veterinarians. Don't waste your time here.
Lisa H
2021-05
My first and last time in was today. I went in to see if they carried the 2 brands of dog food that my guys eat. The employees (3 of them) behind the register giggled the entire time. Not professional at all. When I approached to ask if they carried larger bags of a particular food, one replied no, and that was that, I then ask if the carried the other brand in which is the Answers brand fermented raw, the reply was no, and that they had never heard of it. Never once was I told that they could possibly order it for me. (Didn't ask, shouldn't have to) Well, I have 5 large dogs to feed, you guys just lost yourselves a $500 a month customer.
| Monday | 9 AM-8 PM |
|---|---|
| Tuesday | 9 AM-8 PM |
| Wednesday | 9 AM-8 PM |
| Thursday | 9 AM-8 PM |
| Friday | 9 AM-8 PM |
| Saturday | 9 AM-8 PM |
| Sunday | 10 AM-6 PM |
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