Paradise Pet Resort

jeff severa

2023-08

Marlee is a regular boarding visitor there. At least 4 or 5 times yearly. Her usual stay is between 3 and 5 days. The staff are excellent and truly treat her great. We are able to relax knowing she is well taken care of during her stays.

Laird

2022-06

Our older golden lab, Chance stayed here from time to time and he seemed very happy about the stay. Some places he had been boarded, all he wanted to do was leave. The doctors and staff at the clinic are great, top notch and care about your pets. We recently had to have my buddy put down because of major health issues, diabeties did not help and he was pretty much blind. One of the doctors, which we feel like family, was having a hard time talking to my wife about putting him down. Doc did a great job with him. Thank you all for everything. I will miss my buddy!On 7/24/2021 we dropped off our new addition to the family for boarding. A 6 month old, behemoth of a golden retriever, weighing in at 63.5 lbs. and not a bit of fat on him. Thanks everyone for taking care of General Lincoln or "Link" It was the first time away, and his first sleepover with the staff. I watched him Saturday and night and Sunday. I called and left a message that I thought he had been destroying his sleep mat. In a few minutes on call, called back and confirmed! I told her to just throw a folded blanket down, he would be fine. Sure enough later I checked, he was on a thick folded blanket and was asleep. They take our guy out early in the morning, mid afternoon, and are back in in the evening. Late pickup is 7-8 and by what I've seen after this is when at least some of the dogs are turned out. We were suppose to pick link up between 7-8 p.m. around 2, they text and said they would be in for awhile let them know if we wanted to pick him up early. I was about 30 minutes out going home and was going to go back 20 minutes one way to pick Link up! Thanks for the text, thanks for caring and the great service. Oh and for Links' first visit, he seemed happy! They said he did great, I asked so I would know how our training was going, if he had any mishaps inside, not a one she said. A special shout out to Lisa and her daughter team!

Teresa Yates

2022-06

Beau loved his first stay here! Thank you to everyone who took care of our working dog in training (SAR k9) while we took a much needed vacation to visit family in Minnesota! We love y’all! ❤️❤️🐾🐾🐾❤️❤️

Cindy Hill

2024-05

I’ll never take my dog here again website is a complete lie!! Looks nothing like the pics of the rooms animals are left alone 99% of the time bathroom time maybe 5 minutes I feel terrible can’t get anyone to call me I paid for the most expensive

Paula Lynch

2023-06

We have lived here Elizabeth City since 94 and I did not know that Paradise pet resort even existed. Using their service was a great experience! All of the staff from the check-in to the ladies that took care of our dog while we were gone for 6 days to the checkout was exceptional!We will be going back to take our Roxie for her check-ups !Thank you all for your kindness and care.

Lee Scripture

2023-08

Incredibly deceptive. The pictures and descriptions don't match what you actually get. It seems much has changed since the other reviews are a few years old.Check in and out are difficult and confusing. When we checked in we received friendly service, the facility seemed clean and safe. When I requested to take my dog to the kennel and see his accommodations, the run around began. I was told if I wanted to do this I would have to wait. After a few minutes I was allowed to go in. It smelled like fresh cleaning solutions and urine. I noticed several dogs with urine and feces in their kennels. I was told that were not used to being indoors. I expressed a concern about the this leaking into my dogs kennel. I was assured it would not be a problem. When we picked up our dog the smell of urine was over whelming. I asked to accompany the staff to retrieve the dog, I was told no there were dogs loose in the back and only employees were allowed in. This seems very odd. The dog came out shaking, this a family pet who lives inside and is generally very low key. I took him outside he immediately urinated and pooped. I offered him water, he drank a 1/2 gallon. I when in to retrieve his food, bowls, and bed. They were all soaked and dripping wet, when asked I was told it was water. The liquid was yellow and smelled like urine. By this point I was done and was ready to get the dog home. I have trained, competed, traveled, and boarded dogs allover the country. This is the nastiness I have ever seen items and the most upset I have ever seen this dog. I truly believe these animals were left in kennels with any attention, water, or chance to relieve themselves. I will not return and would suggest you go elsewhere if you value your pets care.

Mari Wells

2022-06

We have used this facility several times and always had acceptable care of our pups. There have been many staff changes and we did not recognize any of the kennel workers this last boarding.When we left the pups they were all healthy. We liked this facility because it was a vet on site and if there was a problem it would be addressed.Within seconds of picking up our girls we noticed there was something wrong with one. I tried to help her but was unable on my own. There were 3 kennel workers there but none offered to help me fix the problem that occurred on their watch. My poor pup was left in horrible shape and nothing had been done for obvious days. Whats the point of Vet centered boarding?I tried calling to get a reason for the substandard treatment but nobody returned my call. I should have demanded to speak with a supervisor at the time we picked up but I was in total shock that they would leave a pup in this condition.We will be looking for new boarding options.

Chris Ohandley

2022-06

This is absolutely the best place to bring your pet hands down. Major plus having a vet directly next door!! I've brought my 12 year old cattle dog here for 2 extended stays. The staff is incredible, the establishment is clean, and the experience could not be better. I absolutely recommend this place to anyone in need of their service!!

Stephanie Smith

2021-06

Can't begin to explain how happy I was and my 2 large dogs were staying here!! Love the staff and the grounds are beautiful and very pet friendly!! The cameras in the room so we could watch our furbabies are a huge plus!! Will be using them again for any boarding needs!!

Hallye Montgomery

2021-06

Drove up from Florida for a wedding. Our family was staying in a house in Edenton that did not allow dogs so we chose this location to board our 1 year old Labrador Retriever for one night.I was already hesitant to leave him there even only for one night and was a nervous wreck the whole night. We had never left him before. There was a little hiccup at check in where I was told he needed a fecal exam and rabies shot when his records said he had them in July. It was quickly resolved after I pointed out the dates.The cameras In his luxury suite were a life saver as I was able to make sure he was okay throughout the day and night. They supplied two water bowls and a blanket and bed which was so nice! There was a TV but I don’t think they do anything with that unless it’s requested.I do have a pretty significant complaint though which I feel really requires that the owner of this facility consider making some changes. Our 1 year old lab may have kidney issues. He has elevated creatinine which we are watching closely and running other tests for. I knew he would go from 8pm-8am without being able to go outside to relieve himself as there is no one present in the building during those times. I knew we really didn’t have a choice as this is how kennels normally run I assume. He usually goes out around 10-11pm and again around 6-7am. Our schedule always changes but most of the time he doesn’t go more than 8 hours without going outside. He doesn’t ever go 12 hours and he will not pee in an unfamiliar location because he is trained to only go outside.Anyway, I was pretty upset when I came to pick him up the next morning at 9:45am and was told by the girl working that she hadn’t had time yet to take him out. That’s nearly 14 hours that he didn’t get to go outside and held his bladder and bowels for! Poor thing peed for a long time and had a bowel movement right away when we let him walk on the grass outside the building.I can’t imagine this was good for his kidneys If he truly has chronic issues and I am just baffled that the girl working didn’t take the dogs out yet. It just makes me so mad that this is how he was treated.I appreciate the good things about this location and would probably leave him there again but with more specific instructions about his care. Thankfully it was only one night.

Melissa Bottum

2019-06

My dogs have been here multiple times and they took great care of them and I was happy being able to see them on the webcam. They even came in at an off time because I got back in town late. I will definitely recommend them to anyone that loves their pets.

lila jones

2019-06

My dogs love it here! They take very good care of them and send photos everyday as well. It’s nice to be able to watch them on the cameras and nice peace of mind that they’re attached to the animal hospital.

Larry Toppin

2019-06

Visiting from out of town and wanted to board my puppy for 4 hours on a Saturday. The operating hours posted on the internet are incorrect. Had to make arrangements elsewhere. This place looks very inviting for your pet. Just correct the hours posted.

Mosotho Moshoeshoe

2021-06

It's not the closest place to my house but it's the best. Everything you need to know is on the website, no hidden fees. I dealt with three different people from drop off to pick up. Customer service was great!

Reagan Tiffany

2020-06

Our dog received great care while being boarded here. Will definitely use boarding services again.

Katherine Myers

2023-06

The girls take wonderful care of our pets. I wouldn't leave them anywhere else.

lanna kail

2020-06

The doctors and staff are wonderful. My fur babies have always been treated like family.

Mattie Fremont

2021-06

Very nice facility. Clean and trustworthy of our pet family member.

Kip Shaw

2019-06

Clean, spacious quarters, and has a great outdoor exercise space. Nice folks!

Mark Warren

2021-06

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Kim Presley

2021-06

My Lucy is family. I trust them with my girl.

Cheryl Burns Stephens

2023-06

Helpful, caring easy access to care

the sethlings

2023-08

Great place