4.2 (120)
6416 Rea Rd Suite B7, Charlotte, NC 28277
(704) 542-7077
stores.petco.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Russ Levinton
2019-05
Had a great experience at Petco today! Went in to get some information about setting up a small aquarium for a beta for my office. The two women who helped me had great information and advice, suggested a few options and were so helpful that I decided to buy today instead of waiting until next week as originally planned. Thanks so much for taking care of me! I'll definitely be back!
Uncle Bane
2019-05
Staff is extraordinarily friendly... we stopped in to get our dog a quick snack while out running around town and went to the baked dog snacks and got just a few.. we took these to register and the cashier basically gave them to me free saying that there wouldn't need to be a charge for such a small fee. We ended up going and filling the bag half way so they would accept payment. You just don't see that kind of customer appreciation these days. Certainly won't see it on amazon...
Martell King
2020-05
Staff does an amazing job at answering questions to the fullest extent and making their self available. They make an enriching experience for me and my dog Oreo! I am a customer for life!
Souad Nowakowski
2021-05
Came in with my pup on Saturday for a training class. Caleigh was the trainer. Not only did she do a great job in managing the training class and giving me the tools to understand how to apply her techniques myself but she went out of her way at the end to help me with an account issue. Caleigh is one of the most professional and knowledgeable people I have ever encountered. Glad she is the one managing my pup's training class.
Stacy Kimrey
2021-05
"L" at Petco was absolutely unbelievable on customer service. Catering to my panic prescription dog food needs and putting me totally at ease knowing that we were taken car of - I will never go anywhere else! Chewy's and Pt Smart are miserable comparisons to PetCo! You Go LLLLLL
lori anderson
2021-05
The animals they have at this store are kept in the worst conditions i’ve ever seen. The bearded dragons are on calcium sand which can be extremely dangerous for the health of the lizards. A healthier option would be tile, reptile carpet or even paper towels. Also they should be kept in bigger tanks even if they are just “temporary” tanks. Workers should also give proper care guides to beginners or people that buy any animal from them. The hamsters that were kept there were in tiny cages and barely any bedding which they need to burrow in. If you cannot have at least the BARE MINIMUM setups for the animals in store you should not have the animal in the store.
Russ Quinn
2019-05
Petco was nice. Be careful where you take your pet like owner Charles vachris of grateful pets has public record 33 felony arrests for cocaine trafficking and other hideous stuff. Petco was nice and clean
Ali Bales
2021-05
Very friendly and attentive staff. We worked with Caleigh and she was awesome! We will definitely be coming back to this store!
Alexander Rice
2020-05
Everyone there was really nice and they held my fish for me so I was able to run home and come back and the checkout was quick and easy.
Debbie Walsh
2021-05
The ease of ordering and paying online was awesome, and then just walking in, showing my ID and walking out took about 3 minutes tops. Can't beat that!
Philecia Shanks
2021-05
Very clean and well stocked. The employees are nice as well. They also have curbside pickup as well as being open to the public now.
Freda McKenzie
2021-05
Blake, the salesperson, was very helpful and sweet. There was another gentleman that was there, they were both nice.
Madison Patterson
2020-05
The staff, especially the manager was wonderfully helpful in answering all my questions and helping me make the best choice for my kitties!
Kevin
2019-05
Great staff, friendly and lots of items any pet could need. OMG the parking is HORRIBLE! Will walk or park on street in future.
Sander Koert
2020-05
Great place to quickly pop in for supplies. Parking is tough otherwise itd be 5 stars
Jesse Gonzalez
2021-05
A bit pricey but have what you need. Also a short time to return items. Not happy with that rule 😕
Jeneha Townes
2020-05
Employee by the name of Jim followed my sister and I around the whole store which isn’t but so big. It was a very uncomfortable situation.
Jodi Osborne
2018-05
Much smaller location than typical Petcos' but very nice. Clean, organized and friendly.
c w
2019-05
This location has the best customer service of them all, always friendly , helpful and knowledgable
Hilary Roth
2020-05
Petco beats competetor's prices for the cat food i buy. I appreciate the sharp pricing.
katrina thornton
2018-05
Not as big a selection as petsmart but they have a few things petsmart doesnt carry
AMY FARR
2021-05
The selection of pet products and food is good but the prices are high.
R oze Dorfman
2019-05
Great place , shopping , descent prices but needs more help
Jennifer Stallings
2020-05
Employees were helpful and friendly while maintaining a safe social distance.
Deanna Concidine
2018-05
Great place for pet and aquarium supplies. Great customer service.
Mary Brown
2021-05
Nice staff and good supply of pet items.
Wonder Woman
2019-05
Leominster, MA location NOT Charlotte, however we pet owners need to be aware..pet died after rabies vaccination.
Kathy Johnson
2020-05
Sales people are always friendly & helpful.
Sheri S
2019-05
This is an older store with limited space so it doesn't carry most of what I need.
Keith Weilacher
2019-05
Very caring and knowledgeable staff. My dog agrees.
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